A customer-focused firm in South Africa is seeking a Customer Success/Sales Representative. The role involves engaging with customers, driving sales through upselling, and coordinating with technicians. Ideal candidates will have 3+ years of customer service experience, strong sales skills, and the ability to work US business hours while ensuring customer satisfaction. Opportunities for career...
Key Responsibilities Customer Enquiry & Complaint Handling - Receive, log, and manage customer enquiries, concerns, and complaints across multiple communication channels - Assess case severity and determine appropriate resolution pathways - Provide clear, professional communication to customers throughout the case lifecycle - Ensure all interactions reflect OEM brand values and customer service...
About the client Our client is a professional painting company specializing in residential and commercial projects. They focus on high-quality service and excellent customer experiences. The company is seeking a proactive Customer Service Representative to manage incoming leads, support customers, and help drive bookings for painting projects. About the role We are seeking a detail-oriented...
A Managed Services Business is looking for a Quality Analyst in Johannesburg to evaluate and enhance service delivery quality across customer interaction touchpoints. The role requires a strong adherence to quality standards and involves providing feedback and coaching to ensure KPI targets are met. Candidates should have at least a Matric and 2 years’ experience in a customer care environment....
Overview Boehringer Ingelheim is hiring the Head - Marketing & Commercial Customer Experience Excellence (CXE) for the Southern Africa region including South Africa and Sub-Saharan Africa. The incumbent will be responsible for translating the regional strategy into high‑impact, compliant execution that grows Boehringer Ingelheim’s brands and elevates customer experience. You’ll steer...
A retail company is seeking an experienced Branch Manager in Springs, Gauteng. The role requires managing store operations and staff to ensure profitability while delivering exceptional customer service. Candidates should possess 3-5 years of management experience and a Grade 12 qualification, with a diploma in Retail Management being advantageous. Join the team to foster a positive work...
A retail company is looking for a General Assistant to ensure excellent customer service and maintain merchandise standards in Eshowe, KwaZulu-Natal. Responsibilities include assisting customers, resolving complaints, merchandising stock, and adhering to safety requirements. The ideal candidate should have at least a Grade 10 education and strong communication skills in both English and the local...
A remote customer support service is seeking a Substitute Customer Support Representative to provide excellent customer service during full-day and occasional half-shifts. Responsibilities include assisting customers via various channels, maintaining detailed records, and ensuring consistent support delivery. The candidate should have excellent communication skills and be tech-savvy. Flexibility...
A local recruitment agency is seeking an Automotive Replacement Parts Specialist for a permanent full-time position in Roodepoort, South Africa. The ideal candidate should have experience in Automotive Spare Parts Sales and exceptional customer service skills. Responsibilities include assisting customers with product knowledge and generating sales, all while ensuring high levels of customer...
A well-established franchise company in Vereeniging is looking for a dynamic Telesales & Customer Service Representative. The position requires excellent communication skills, proactive customer interaction, and the ability to work well under pressure. Applicants must have a Matric certificate and relevant experience in telesales and customer service. The company offers a competitive salary and a...
A logistics company based in Johannesburg, Gauteng, is seeking a dedicated Delivery Driver to ensure timely and accurate delivery of goods. The role requires a valid driver’s license, a clean driving record, and at least two years of delivery driving experience. Candidates should possess strong time management and communication skills, along with the ability to handle unexpected issues calmly....
A dynamic vehicle dealership is seeking a customer-focused Service Advisor to act as the primary liaison between customers and the workshop. The ideal candidate should have a Matric qualification and 2–3 years of relevant experience in a dealership. Responsibilities include managing job cards, communicating service updates, and ensuring quality standards are met. The role offers an opportunity to...
A leading retail company located in Stellenbosch is seeking an individual for an operational management role. The position focuses on directing activities at the point of sale, ensuring superior customer service, and efficient cash and stock management. Candidates should have at least Grade 12 education and experience in the retail/FMCG sector. You will be responsible for training staff,...
A leading retail company in South Africa is looking for a General Assistant to ensure outstanding customer service, manage stock merchandising, and uphold safety standards in the store. Candidates should have a minimum of Grade 10 or equivalent, along with strong communication skills and the ability to work under pressure. The role offers a dynamic retail environment, requiring flexibility to...
About the job Substitute Customer Support Substitute Customer Support Representative Job Description We are seeking a Substitute Customer Support Representative to join our team. In this role, you will be responsible for providing exceptional customer support during full-day shifts, with occasional half-shifts. This position may potentially transition into a full-time role based on performance...
A prominent recruitment agency is seeking a Customer Care Specialist in Randburg, South Africa. The role focuses on managing customer enquiries and complaints while ensuring compliance with industry standards. Ideal candidates will have a diploma in Customer Service and at least three years of experience in a customer care environment, particularly within the automotive sector. Strong...
A leading retailer in Stellenbosch is looking for a manager to oversee point of sale operations. Responsibilities include managing stock and cash, training staff, resolving customer queries, and promoting the Clicks clubcard. The ideal candidate will have strong managerial and customer service skills, with at least a Grade 12 qualification. This permanent role offers a chance to drive service...
A leading retail company in South Africa is seeking a General Assistant to provide exceptional customer service, assist with merchandising and ensure store cleanliness. The ideal candidate will possess a minimum of Grade 10 or equivalent, experience in a similar role, and a valid South African ID or work permit. Responsibilities include assisting customers, handling complaints, and maintaining...
A leading building materials supplier seeks a General Assistant in Upington to provide excellent customer service, assist with merchandising standards, and maintain a safe and tidy store. Responsibilities include advising customers, managing stock, and ensuring compliance with safety standards. Ideal candidates need a minimum of Grade 10 and the ability to work shifts, showcasing strong...
A retail company in Rustenburg is seeking a General Assistant to ensure excellent customer service, maintain merchandising standards, and uphold safety compliance. Candidates should have at least a Grade 10 qualification and must communicate effectively in English and the local languages. The role requires the ability to work under pressure and willingness to work shifts, weekends, and public...