Customer jobs in City of Cape Town Metropolitan Municipality
German Customer Support Specialist — Woodstock — Full-time — 24/7 Environment — Salary: R25 000.00 Per Month About the Client Join a leading tech company that’s all about delivering top-notch TV and mobile phone products and services. Our client is known for their innovative solutions and fantastic customer service. They value a vibrant and supportive work environment, perfect for those who...
A growing customer service company in Cape Town is seeking a Customer Experience Executive to manage customer enquiries and refund processes. The ideal candidate should have a strong background in customer service, fluent English, exceptional communication, and a proactive approach. Responsibilities include monitoring customer interactions, handling complaints, and working closely with internal...
RoomRaccoon RoomRaccoon was founded by Nadja Buckenberger and Tymen Van Dyl in 2017 with a mission to redefine hotel operations through our all-in-one hotel management system. Our diverse team of 110 professionals, spread across 5 offices worldwide, serves 2000+ clients across Europe, USA and Africa. Title: Customer Support Consultant / Customer Care Consultant Type: On-site Terms:...
Ensures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with business, policy and legal requirements.Job title:Customer AdvisorJob Description:Customer AdvisorRole ObjectiveThe Pre-Payment Front Office has the responsibility for serving customers with gas and...
Our client, a fast-growing and highly reputable sports betting operator , is looking to appoint an experienced Customer Support & Operations Manager to lead customer service excellence while driving operational efficiency across the business. This is a senior, hands-on role for someone who understands the realities of a high-volume, regulated betting environment and knows how to scale teams,...
A leading financial institution in Cape Town is seeking a Service and Sales Advisor to handle customer interactions and provide exceptional service while maintaining compliance with operational procedures. The ideal candidate will have a Matric qualification and an FSCA recognized FAIS NQF Level 5 qualification. This part-time role offers opportunities for networking and innovation within a...
Description Customer Service consultant within the petroleum industry responsible for inbound customer care and client resolution. You will be required to build and maintain customer relationships through the facilitation of order fulfilment and query resolution via non face-to-face communication channels. The successful applicant will be responsible for but not limited to the following job...
A leading hardware retailer in South Africa seeks a Customer Experience Associate to provide essential administrative support to the Customer Experience department. The role includes managing reporting, assisting in training, and ensuring customer satisfaction through various initiatives. Ideal candidates should have 4 years of Customer Experience and strong communication skills. This position...
- Promote digital self-service options (mobile app, digital messaging) and assist customers in overcoming any barriers to adoption. - Resolve customer complaints efficiently, aiming to resolve issues on first contact, and escape complex matters where necessary. - Running through basic diagnostics to better understand the root cause of any issues and feeding back to enable us to fix things that...
A leading automotive service company in Cape Town is seeking an Administrator: Service Advisor. This role requires providing exceptional customer service, scheduling appointments, and maintaining records effectively. The ideal candidate should have a high school diploma, strong communication and organizational skills, as well as experience in customer service. Proficiency in Microsoft Office is...
A leading financial institution in Cape Town is looking for a Service and Sales Advisor to manage inbound and outbound customer interactions. The ideal candidate should have a Matric qualification and a relevant NQF Level 5 qualification. Responsibilities include handling customer queries, building relationships, and ensuring customer satisfaction. Join a dynamic team committed to service...
A leading retail company in Somerset West is seeking a Cashier to provide exceptional customer service at the point of sale. The ideal candidate will be responsible for ringing up purchases, issuing receipts, and balancing the till. Applicants should have Grade 12, proficiency in English, and ideally 2-3 years of cashier experience. Flexibility to work retail hours including weekends is...
A leading financial services company in Cape Town is seeking a Service and Sales Advisor. The role focuses on handling customer interactions and delivering exceptional service. Candidates must have Matric and a recognized financial qualification. Opportunities for networking and collaboration in a dynamic environment are available. Join us to innovate and improve customer experiences while...
A leading sportswear company in Cape Town is looking for passionate individuals to assist in daily store operations while delivering excellent customer service. Employees will engage in sales transactions, contribute to product displays, and participate in training sessions to enhance their skills. Ideal candidates should have a matric certificate, some experience in retail, and a sincere...
Customer Experience Associate - Customer Experience Purpose: The purpose of this role is to provide administrative support to the Customer Experience department, ensuring the achievement of Service Level Agreements (SLAs) and goals aligned with Brights values. The incumbent will undertake a range of duties, including reporting, training and customer service activities and assume a deputy role...
A fast-growing sports betting operator is seeking a Customer Support & Operations Manager in Cape Town. This senior role demands proven experience in customer support management within the sports betting or iGaming sector. You will lead customer support teams, set performance standards, and optimize operations to enhance customer experience. The role offers competitive pay and career progression...
A fast-growing customer experience company in Cape Town is looking for a Customer Experience Executive who speaks Arabic. The ideal candidate will have a passion for excellent customer service, experience in customer-focused roles, and the ability to manage customer complaints effectively. This full-time role offers the chance to be part of a supportive and ambitious team, working towards...
A customer service provider is seeking a Customer Service Consultant to manage inbound customer care and client resolutions. The role involves building customer relationships, servicing queries, and maintaining a database. Candidates should have a Matric qualification, basic MS Office skills, and preferably some experience in a contact center environment. The contact center operates on a 24/7...
- Promote digital self-service options (mobile app, digital messaging) and assist customers in overcoming any barriers to adoption. - Resolve customer complaints efficiently, aiming to resolve issues on first contact, and escape complex matters where necessary. - Running through basic diagnostics to better understand the root cause of any issues and feeding back to enable us to fix things that...
Our client,.calculated as a well-established and fast-growing sports betting operator, is seeking an experienced Customer Support Agent to join their Cape Town team. This role is strictly for candidates with prior iGaming or sports betting experience. If you have not worked in an onlineгээр betting, casino, or regulated iGaming environment before, this role will not be a fit. The Role You will...