A leading financial institution in Johannesburg seeks a Manager of Business Retention to enhance customer loyalty and reduce churn within the Business Banking Cash Team. The role involves developing strategies based on data-driven insights, managing a retention team, and collaborating across various functions. Candidates should have significant experience in sales and customer service, alongside...
A dynamic e-commerce solutions provider is seeking a Customer Retention Specialist to enhance customer loyalty and reduce churn. This role involves developing multi-channel strategies like Email and SMS, analyzing customer data, and managing loyalty programs to boost customer lifetime value. Ideal candidates will have 1+ years of experience in retention and be comfortable working in a fast-paced,...
A premium broker in Johannesburg is seeking experienced Retention Agents to enhance customer loyalty and engagement. Ideal candidates will have a strong background in customer service and sales, with exceptional communication skills in English. The role involves developing customer relationships, addressing inquiries professionally, and collaborating with sales teams on retention strategies. This...
A financial services provider in Cape Town is seeking a Head of Loyalty to develop and execute loyalty strategies that enhance customer value. This senior role demands expertise in customer engagement and analytics, managing a team to drive loyalty initiatives and integration with retail partners. Successful candidates will possess 8-10 years of relevant experience and strong leadership...
A dynamic insurance company is seeking a Retentions Consultant to engage with clients, manage relationships, and enhance loyalty. The successful candidate will handle difficult queries and ensure client satisfaction aligning with company values. Applicants must have a matric qualification and previous experience in a retentions role is beneficial. Ideal candidates will demonstrate strong sales...
A prominent online gaming company based in Durban is seeking a skilled professional to lead customer engagement initiatives. In this role, you will provide operational guidance, develop customer engagement strategies, and manage CRM platforms to enhance personalisation. The ideal candidate will have experience in digital marketing and a strong understanding of loyalty program mechanics. This is a...
A global logistics company in Pretoria is seeking a CRM Executive responsible for managing customer relationships and enhancing satisfaction through effective use of the CRM system. The ideal candidate will have at least 3 years of Call Center experience, a Matric qualification, and a strong customer-centric approach. The role includes responsibilities such as addressing customer queries,...
A prominent retail company in Boksburg is seeking an Assistant Store Manager to support the Store Manager in driving sales and ensuring excellent customer service. The role requires a minimum of 2 years of retail management experience, along with a strong understanding of financial management principles. Ideal candidates will possess a Grade 12 qualification and relevant retail management...
Job Purpose Responsible and accountable for the effective delivery of the Customer loyalty programme and on-site customer services support and the growth and hygiene of the MVG Database Key Performance Areas Delivered Direct Marketing Campaigns - Have a clear understanding of consumer regulations and legislation and competitor direct marketing offerings - Perform an analysis and interpretation...
Listing reference: 020629 Listing status: Online Position summary Industry:Wholesale & Retail Trade Job category:Marketing Management Location:Woodmead Contract:Permanent Remuneration:Market related EE position:Yes About our company- Clicks Group Introduction- To lead and be responsible for the design, content, and effective measurement of all digital communications for Sorbet and its...
Overview The Customer Loyalty and Promotion Lead is responsible for achieving card sales and advances targets, as well as the overall loyalty strategy. The role focuses on engaging the company’s customer base to drive incremental revenue and increased engagement through loyalty and promotion programs. The role is accountable for building loyalty and promotions solutions aligned to customer...
When it comes to putting people first, we're number 1. The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2025. Role Purpose/Business Unit: The purpose of the Principal Specialist: Loyalty & Rewards is to Contribute towards the sustainability of the VodaBucks Rewards Programme through sourcing of new partnerships, managing existing strategic partnerships by...
A leading sports betting company in Cape Town is seeking a Retention Manager to drive customer engagement and loyalty. The role focuses on developing CRM strategies and managing promotional campaigns to boost revenue within the new South African market. Ideal candidates should have experience in CRM and promotions management, along with strong analytical skills. This opportunity offers a chance...
Overview When it comes to putting people first, we're number 1. The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2025. Role Purpose/Business Unit: The purpose of the Principal Specialist: Loyalty & Rewards is to Contribute towards the sustainability of the VodaBucks Rewards Programme through sourcing of new partnerships, managing existing strategic partnerships...
A leading data-driven company is looking for a Senior Propositions Lead – Loyalty & Personalisation to manage propositions that deliver value to clients. You will leverage your extensive experience in retail and customer loyalty, oversee market research, and create communication materials. The ideal candidate should have a degree in Marketing or Business and about 7 years of relevant experience....
Who are we: We are a fast-paced organisation with a collaborative and dynamic environment. Marketing is central to driving growth, engagement and retention across multiple products and services. Who are we looking for: Loyalty and Rewards Specialist who will be responsible for designing, implementing and optimising loyalty and rewards initiatives that drive customer engagement and retention....
A leading retail company based in George, Western Cape, is seeking an Assistant Store Manager to support the Store Manager in store operations. Responsibilities include driving sales, ensuring service excellence, managing staff, and executing operational activities. Candidates should have a Grade 12 qualification, relevant management experience, and a strong understanding of financial principles....
A leading telecommunications company is seeking a Principal Specialist: Loyalty & Rewards to drive the VodaBucks Rewards Programme. This role involves sourcing new partnerships, negotiating attractive commercial terms, and enhancing customer engagement through innovative strategies. The ideal candidate has a marketing degree and 8-10 years of relevant experience. We offer competitive benefits and...
A logistics and supply chain company is seeking a CRM Executive to manage customer relationships using a CRM system. The role focuses on enhancing customer satisfaction and loyalty through data analysis, supporting marketing initiatives, and working with multiple teams. Candidates should have corporate experience, excellent communication skills, and a valid driver's license. A bachelor's degree...
Woolworths Financial Services | Full time Head of Loyalty Cape Town, South Africa | Posted on 02/10/2025 Woolworths Financial Services, or WFS as it is better known, is a Joint Venture with Absa Bank, that supports the Woolworths retail business by providing in‑store credit in the form of the Woolworths StoreCard and offering value‑added services including credit cards, personal loans,...