A leading financial institution in Johannesburg seeks a Manager of Business Retention to enhance customer loyalty and reduce churn within the Business Banking Cash Team. The role involves developing strategies based on data-driven insights, managing a retention team, and collaborating across various functions. Candidates should have significant experience in sales and customer service, alongside...
A premium broker in Johannesburg is seeking experienced Retention Agents to enhance customer loyalty and engagement. Ideal candidates will have a strong background in customer service and sales, with exceptional communication skills in English. The role involves developing customer relationships, addressing inquiries professionally, and collaborating with sales teams on retention strategies. This...
A dynamic insurance company is seeking a Retentions Consultant to engage with clients, manage relationships, and enhance loyalty. The successful candidate will handle difficult queries and ensure client satisfaction aligning with company values. Applicants must have a matric qualification and previous experience in a retentions role is beneficial. Ideal candidates will demonstrate strong sales...
A global logistics company in Pretoria is seeking a CRM Executive responsible for managing customer relationships and enhancing satisfaction through effective use of the CRM system. The ideal candidate will have at least 3 years of Call Center experience, a Matric qualification, and a strong customer-centric approach. The role includes responsibilities such as addressing customer queries,...
A prominent retail company in Boksburg is seeking an Assistant Store Manager to support the Store Manager in driving sales and ensuring excellent customer service. The role requires a minimum of 2 years of retail management experience, along with a strong understanding of financial management principles. Ideal candidates will possess a Grade 12 qualification and relevant retail management...
Job Purpose Responsible and accountable for the effective delivery of the Customer loyalty programme and on-site customer services support and the growth and hygiene of the MVG Database Key Performance Areas Delivered Direct Marketing Campaigns - Have a clear understanding of consumer regulations and legislation and competitor direct marketing offerings - Perform an analysis and interpretation...
When it comes to putting people first, we're number 1. The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2025. Role Purpose/Business Unit: The purpose of the Principal Specialist: Loyalty & Rewards is to Contribute towards the sustainability of the VodaBucks Rewards Programme through sourcing of new partnerships, managing existing strategic partnerships by...
Overview This is not a "one size fits all" sales role. We're in the business of making customers care. Care enough to stay loyal. Care enough to engage. Care enough to choose a brand again (and again). For 30 years, we've been quietly helping some of the world's biggest brands do exactly that, through experience-led rewards and loyalty programmes that go way beyond discounts and cash...
Job Purpose: Developing an integrated and targeted communications strategy for CRM, to grow loyalty base, drive sales through tactical CRM initiatives and enhance the customer life-cycle. Provide communications support across various internal departments, be responsible for corporate communications targeted at various customers (i.e Trade, direct customers, groups etc) and enhance the customer...
A national retailer is seeking an experienced Assistant Manager for their store in Johannesburg. The ideal candidate will have at least 2 years of retail management experience and possess strong leadership, accounting, and administrative skills. Responsibilities include managing the store's business plan, driving customer loyalty programs, and ensuring compliance with safety regulations. This...
Customer Experience Sales Specialist at TalentPop App: Elevating Service to Sales At TalentPop App, we believe the best support is the best sales strategy. We partner with high-growth e-commerce brands to integrate exceptional customer service with aggressive sales conversion goals. As a Customer Experience Sales Specialist, you are the vital link, ensuring every interaction—from initial inquiry...
A leading Business Process Management firm in South Africa is seeking a Customer Service Representative to enhance customer satisfaction and loyalty. The ideal candidate will have at least 12 months of experience in a customer service role, preferably in a contact center environment. Responsibilities include investigating customer inquiries, providing accurate information, and promoting products....
Pineapple Tech PTY LTD is a dynamic leader in the short-term insurance and InsurTech industry, renowned for its innovation and commitment to simplifying insurance solutions. We leverage cutting-edge technology to create transparent and accessible insurance products for our customers. As part of our continued growth, we are currently seeking a Customer Service Manager to join our team and play a...
About the job Specialist Customer Experience Design - Degree in Industrial or Process Engineering, Statistical Analysis or related - A minimum of 3-5 years in Customer Experience Design - Experience designing complex solutions for digital environments - Clearly articulating concepts and rationale - Proficiency in Microsoft Office Suite Responsibilities - To design customer experiences using...
Sales & Customer Success Specialist (Brand Concierge) | 100% Remote E-commerce At TalentPop App, we integrate exceptional customer service with aggressive sales conversion goals. We operate on a fundamental principle: the best support is the best sales strategy. We are looking for a highly motivated Customer Experience Sales Specialist. This is a dynamic, hybrid role where you are the vital...
Overview About the job Customer Journey Specialist Qualifications - Minimum education (essential): Diploma (Communications / Marketing) - Minimum education (desirable): Degree (Communications / Marketing) - Minimum applicable experience (years): 5 years - Required nature of experience: - Business to Consumer marketing. - Experience in international markets. - Experience with customer journey...
A leading retail company is seeking a Sales Advisor in Randburg to provide exceptional customer service and maximize sales through effective selling techniques. The ideal candidate will have experience in cosmetics and a background in retail. Responsibilities include driving sales, creating an appealing shopping environment, and ensuring brand loyalty. This permanent position offers an...
A leading retail company in Edenvale is seeking a Sales Advisor to provide exceptional customer service and maximize sales. The role demands strong interpersonal skills and a good understanding of retail principles, with a background in cosmetics preferred. Responsibilities include driving sales, enhancing customer loyalty, and maintaining an appealing shopping environment. This position offers a...
E-commerce Sales & Customer Service Representative | Remote (Brand Concierge) At TalentPop App, we are dedicated to helping high-growth e-commerce brands turn exceptional customer support into a powerful revenue engine. We firmly believe that superior service is the ultimate sales strategy. We are looking for a results-driven E-commerce Sales & Customer Service Representative. This vital hybrid...
A leading retail company is seeking a Beauty Assistant to provide expert advice on beauty products and ensure excellent customer service. The successful candidate will drive sales within the beauty department, consult with customers, and maintain product knowledge. This position requires experience in beauty or retail, strong interpersonal skills, and a goal-oriented approach to maximize...