Key Responsibilities Customer Enquiry & Complaint Handling - Receive, log, and manage customer enquiries, concerns, and complaints across multiple communication channels - Assess case severity and determine appropriate resolution pathways - Provide clear, professional communication to customers throughout the case lifecycle - Ensure all interactions reflect OEM brand values and customer service...
A Managed Services Business is looking for a Quality Analyst in Johannesburg to evaluate and enhance service delivery quality across customer interaction touchpoints. The role requires a strong adherence to quality standards and involves providing feedback and coaching to ensure KPI targets are met. Candidates should have at least a Matric and 2 years’ experience in a customer care environment....
Overview Boehringer Ingelheim is hiring the Head - Marketing & Commercial Customer Experience Excellence (CXE) for the Southern Africa region including South Africa and Sub-Saharan Africa. The incumbent will be responsible for translating the regional strategy into high‑impact, compliant execution that grows Boehringer Ingelheim’s brands and elevates customer experience. You’ll steer...
A retail company is seeking an experienced Branch Manager in Springs, Gauteng. The role requires managing store operations and staff to ensure profitability while delivering exceptional customer service. Candidates should possess 3-5 years of management experience and a Grade 12 qualification, with a diploma in Retail Management being advantageous. Join the team to foster a positive work...
A local recruitment agency is seeking an Automotive Replacement Parts Specialist for a permanent full-time position in Roodepoort, South Africa. The ideal candidate should have experience in Automotive Spare Parts Sales and exceptional customer service skills. Responsibilities include assisting customers with product knowledge and generating sales, all while ensuring high levels of customer...
A well-established franchise company in Vereeniging is looking for a dynamic Telesales & Customer Service Representative. The position requires excellent communication skills, proactive customer interaction, and the ability to work well under pressure. Applicants must have a Matric certificate and relevant experience in telesales and customer service. The company offers a competitive salary and a...
A logistics company based in Johannesburg, Gauteng, is seeking a dedicated Delivery Driver to ensure timely and accurate delivery of goods. The role requires a valid driver’s license, a clean driving record, and at least two years of delivery driving experience. Candidates should possess strong time management and communication skills, along with the ability to handle unexpected issues calmly....
We are currently seeking the right candidate for an excellent career opportunity. As a Custom Analytics and Solutions associate your problem solving, development and product manager capabilities will be leveraged to help our clients navigate the complex world of modern data science and analytics. In this process, you will work with audit team members as well as other pillars in the Africa...
A leading retail company seeks a General Assistant in Springs, Gauteng to provide outstanding customer service, ensure effective stock merchandising, and maintain safety standards. The role requires at least Grade 10 or equivalent and experience in customer-related environments. Candidates must possess a valid South African ID or work permit and the capacity to work shifts, weekends, and public...
A leading healthcare retail company in Benoni is seeking a passionate Service Advisor to ensure service excellence at the point of sale. You will be responsible for managing operational activities, staff training, ensuring efficient customer service, and maintaining stock security. The ideal candidate has at least 1 year of customer-facing experience in retail or FMCG and demonstrates strong...
A leading African bank in Johannesburg is seeking a Design Director to drive customer experience and design thinking across projects. This role involves overseeing complex design projects, collaborating with senior leaders, and inspiring design teams to deliver innovative experiences. Ideal candidates will have a Bachelor's Degree in a relevant field, extensive experience in design, and the...
A streetwear brand in Vanderbijlpark seeks a Retail Manager to lead customer service, manage inventory, and train staff. The ideal candidate will have a Matric certificate, relevant tertiary education is advantageous, and 2-3 years of retail experience. Responsibilities include ensuring excellent store operations, supervising staff, and implementing sales strategies. Strong leadership and...
A telecommunications company is seeking a Customer Care Agent in Gauteng. The role involves supporting customers with technical issues, performing ticket investigations, and ensuring client satisfaction. Candidates should have a Senior certificate or equivalent, with strong customer care experience. Familiarity with IT and Android devices is beneficial. This position provides an opportunity to...
About the client Our client is a professional painting company specializing in residential and commercial projects. They focus on high-quality service and excellent customer experiences. The company is seeking a proactive Customer Service Representative to manage incoming leads, support customers, and help drive bookings for painting projects. About the role We are seeking a detail-oriented...
A leading retail company in Johannesburg is seeking a Cashier to accurately handle all Point of Sale transactions, ensuring customer satisfaction. The ideal candidate must have at least a Grade 12 qualification and one year of related work experience. Strong communication skills in English and the local language are essential, along with the ability to work under pressure and provide excellent...
A prominent recruitment agency is seeking a Customer Care Specialist in Randburg, South Africa. The role focuses on managing customer enquiries and complaints while ensuring compliance with industry standards. Ideal candidates will have a diploma in Customer Service and at least three years of experience in a customer care environment, particularly within the automotive sector. Strong...
A leading retail company is seeking a Sales Advisor in Randburg to provide exceptional customer service and maximize sales through effective selling techniques. The ideal candidate will have experience in cosmetics and a background in retail. Responsibilities include driving sales, creating an appealing shopping environment, and ensuring brand loyalty. This permanent position offers an...
A leading retail company in Gauteng is looking for a General Assistant. You will provide excellent customer service, manage stock merchandising, and ensure housekeeping standards are met. Candidates should have at least Grade 10 or equivalent with some work experience, or Grade 12. Strong communication and the ability to handle pressure are crucial. The role requires flexibility to work shifts,...
A leading retail company in Boksburg is seeking a Cashier for accurate handling of Point of Sale transactions to ensure customer satisfaction. Responsibilities include managing cash transactions, ensuring no goods pass through the POS without payment, and providing friendly service. Candidates must have Grade 12 and strong administrative skills, as well as the ability to communicate effectively...
A leading retail company located in South Africa is seeking a Cashier to manage cash transactions and provide excellent customer service. The ideal candidate will have a Grade 12 education or one year of relevant work experience, strong administration skills, and the ability to communicate effectively in both English and the local language. This position requires flexibility to work shifts,...