You are - Flexible, agile - Attentive - Good people skills/customer rapport - Meticulous - Responsive You will - Design and deploy the HACCP plan established under international regulations and local South African standards and adapted to products and processes used in the resort (management teams and concerned services are involved) - Follow and Control the regulatory functional or...
Jack's Beach Bar located on Princess Margaret Beach on the island of Bequia in the Grenadines. Operated as it's own entity, owned by the same group that own and operate Bequia Beach Hotel and multiple F&B outlets on the island. Role This is a full-time on-site role as the Operations Manager with responsibility for overseeing daily operations, leading a fantastic team & managing staff, ensuring...
Overview Restaurant pushing for greatness sustainability-wise. Incredible wine list, new direction for space, exciting time to join, strong leadership team. Benefits - New direction for restaurant with incredible new sustainability focused menu and unreal wine list - Successful, stable and renowned business - Good working week, managed well, not really late nights either. - Strong, stable,...
The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture. Our dedicated staff believe in offering the highest level of guest service to our guests while...
We're Expanding - Come Grow With Us!! Various Roles now Open in Port Elizabeth Location: Port Elizabeth, Port Elizabeth, South Africa Employment Type: Full-time, Permanent Salary: Competitive package reflecting skills and responsibilities About The Capital Hotels At The Capital Hotels, we pride ourselves on delivering exceptional hospitality experiences to our guests. As a growing...
Born from a vision to restore the Eastern Cape's ecological landscape, this establishment has become a world-renowned icon of ecological restoration and a sanctuary for the Big Five. If you have a heart for authentic African hospitality and a commitment to excellence, this might be the place for you. We are looking for a hands-on leader who can balance the intricate needs of 5-star hospitality...
Hospitality Duty Manager Luxury Resort Environment An exciting opportunity exists for an experienced Hospitality Duty Manager to join a high-end resort operation offering premium guest experiences within a unique coastal and nature-based setting. This role is ideally suited to a hands-on hospitality professional with strong leadership capability across Rooms Division, Housekeeping, and Front...
Key Performance Areas: - Monitor, measure, and continuously improve overall guest satisfaction, including the management of special requests. - Track and analyse guest feedback across platforms such as GuestRevu and TripAdvisor, implementing improvements where required. - Support the Lodge Manager in overseeing the daily service operations of the lodge team. - Maintain, uphold, and enhance the...
Qualifications & Experience: - Bachelors degree in Hospitality Management, Tourism, Business, or related field preferred. - Minimum 510 years in senior hospitality management, ideally within safari lodges, luxury lodges, or game reserves. - Strong experience in operations, guest relations, and financial management in remote settings. - Knowledge of safari operations, wildlife safety protocols,...
Summary of Responsibilities - Keeps all necessary files and records to ensure that the department is efficiently run. - Keeps follow-up files and records action, which has to be taken. - Converts enquiries and provisional bookings into confirmed bookings. - Enters all bookings into the conference and banqueting diary. - Communicates regularly with clients by telephone, e-mail, and letters. -...
Duties: Measure and enhance overall guest satisfaction, including managing special requests. Monitor Guest Feedback metrics on platforms such as Guest Revu and Trip Advisor. Assistant the lodge manager to oversee day-to-day lodge team service operations. Uphold and elevate the service standards provided by the lodge team. Ensure effective supervision and management of lodge operations in the...
Cedar Wood Recruitment is now recruiting for our client, a 5* luxury lodge based in the Easter Cape close to Port Elizabeth for a Camp Manager to join their team Salary: R 15 000 Food is not catered for, and no company benefits are included 15 working days Annual Leave and work cycles of 3 weeks on and 1 week off. Duties & Responsibilities • Oversee daily camp operations • Ensure exceptional...
GENERAL MANAGER, LUXURY LODGE, EASTERN CAPE The General Manager is responsible for the overall leadership, operational performance, financial sustainability, and strategic direction of the game reserve. This role ensures the seamless integration of conservation, hospitality, guest experience, and commercial objectives while upholding the reserve’s brand, values, and long-term vision. Key...
Hire Resolve is assisting hospitality organisations in hiring experienced hospitality professionals for a range of mid–senior level opportunities across South Africa. This is a multi-role hiring campaign covering several functions within the sector, including hotel and lodge operations, food & beverage leadership, guest experience, events/banqueting, and revenue performance. These opportunities...
Requirements: Matric Formal qualification in hospitality / sales & marketing At least 2 5 years experience in sales within the hospitality industry and experience with corporate sales Proficient in comprehending, implementing, and upholding customer service and brand standards with precision. Possesses exceptional skills in client and account relations, cultivating strong and positive...
You are - Creative and have the techniques required for creating memorable experiences for our guests. - Attentive, you offer each guest personalised and tailor‑made service. - Well‑organised, you manage and prioritise your tasks with an eye for detail. - Smiling and friendly, you ensure our customers feel welcome. You will - Welcome customers and ensure their follow‑up in the resort by...
We're Expanding - Come Grow With Us!! Various Roles now Open in Port Elizabeth Location: Port Elizabeth, Port Elizabeth, South Africa Employment Type: Full-time, Permanent Salary: Competitive package reflecting skills and responsibilities About The Capital Hotels At The Capital Hotels, we pride ourselves on delivering exceptional hospitality experiences to our guests. As a growing...
Summary of Responsibilities - Keeps all necessary files and records to ensure that the department is efficiently run. - Keeps follow-up files and records action, which has to be taken. - Converts enquiries and provisional bookings into confirmed bookings. - Enters all bookings into the conference and banqueting diary. - Communicates regularly with clients by telephone, e-mail, and letters. -...
Key Performance Areas of this position include - Assist the Lodge Manager/Assistant Lodge Manager in the day-to-day management and smooth operation of the spa, ensuring an exceptional guest experience. - Adhere to established policies, procedures, and industry standards to consistently deliver high-quality treatments and services. - Stay informed of updates to policies, procedures, and industry...
You are - Sociable, you know how to connect with our guests and build a trusting relationship. - Helpful and attentive, finding the right solution for all our guests. - Multilingual, you master at least two languages and are comfortable with international guests. You will - Be responsible for welcoming guests, providing information and personalising customer relations. - Manage arrivals and...