guest relations jobs in Stellenbosch

Are you warm, outgoing, creative, and ambitious? Can you think on your feet when a guest presents a challenge? Our Guest Relations position is more than just a smooth check-in and check-out. It is about building a guest experience that is memorable and unique. You will take the initiative to deliver a wide range of services that guide guests throughout their stay. Processing operational needs,...

Perhaps you’re looking for a new challenge in a friendly, intimate, non-institutional environment. If so, then consider working in one of Stellenbosch’s most elegant guesthouses, located in a picture-perfect setting of Devon Valley. You must have a true passion for hospitality, share our commitment to provide the finest guest service, and help our team in the relentless pursuit of excellence....

A renowned hotel and guest experience provider in Stellenbosch is looking for a Hotel Duty Manager to enhance guest satisfaction and ensure seamless experiences. This role will coordinate across various departments, manage guest information, and drive innovative engagement initiatives. Ideal candidates should have strong communication skills and experience in guest relations. Join a team...

Duties: Welcome and introduce guests Check-in and check-out guests Pass all relevant guest information on to various departments as required Assist guests with bookings, tours and transfers, build and create guests itineraries Ensuring that all guest information and rates are correct Guests liaison to all outside guests and assist the restaurant when needed Update guests profiles Report to the...

Role Overview: As our Guest House Manager, you will be the driving force behind the success of our operations. You will oversee all aspects of guest relations, staff management, and property maintenance to ensure a seamless and enjoyable experience for our guests. Your responsibilities will include: Managing day-to-day operations, including check-ins, check-outs, and guest...

La Residence’s Guest Relations Officer needs to demonstrate the highest level of courteous and efficient service, to ensure our Guests feel welcome and that their needs will be attended to at all times during their stay. The GRO builds strong relationships with our Guests, constantly striving to live up to our purpose, which is "To give our Guests a complete experience and a perfect stay". MAIN...

Guest Experience officer / Guest services (Western Cape) Guest Relations Officer (Fixed-Term Contract) We are seeking a professional and welcoming Guest Relations Officer to join our client's hospitality team on a fixed-term basis. The role focuses on delivering an exceptional guest experience from arrival to departure while supporting different departments as needed. Key Responsibilities -...

Post Number 1131 Faculty/Department University of the Western Cape -> Rectorate -> International Relations Type of Position Permanent - Full Time Length of Contract Period Location Main Campus - Bellville, WC ZA (Primary) Closing Date 25/1/2026 Role Clarification & Key Performance Areas The University of the Western Cape is a research-intensive, learning and teaching African...

Title of Position Coordinator: International Relations Post Number 1131 Faculty/Department University of the Western Cape -> Rectorate -> International Relations Type of Position Permanent - Full Time Length of Contract Period Location Main Campus - Bellville, WC ZA (Primary) Closing Date 25/1/2026 Role Clarification & Key Performance Areas The University of the Western Cape is a...

A well-established group of companies, based in Stellenbosch, is seeking to employ a qualified SAIPA (or equivalent) Accountant The successful candidate will be responsible for the accounting function of various companies within the hospitality division, which consists of luxury boutique hotels and guest houses in the Western and Eastern Cape, as well as the Bahamas. The role will report to the...

Main Purpose of the Position To provide effective supervision and leadership to team members by ensuring adherence to company policies, procedures, and standards in areas such as product quality, administration, hygiene, maintenance, customer service, labour utilization, and employee relations. This role also includes acting as a relief for the Assistant Restaurant Manager when required. Key...

Now Hiring: Reservations Manager | Luxury 5-Star Hotel | Cape Winelands Are you a highly organised, guest-focused professional with a passion for delivering seamless booking experiences across accommodation, events, and dining? Our client a world-renowned 5-star property in the Cape Winelands is looking for a Reservations Manager to oversee and lead their reservations department with precision,...

Work Amidst Nature in the Heart of the Winelands Imagine starting your day with the sunrise over lush vineyards and the tranquillity of farm life. At Boschendal, the surroundings are not just a backdrop; they’re integral to our work and our inspiration. Nestled in South Africa’s golden triangle of wine country, our farm offers a unique escape from the hustle of city life. A Typical Day at...

A prestigious hotel group in Franschhoek is seeking a Guest Relations Officer to provide exceptional service and ensure a memorable experience for all Guests. The ideal candidate has experience in a 5-star hotel and strong communication skills. Responsibilities include handling inquiries, managing reservations, and working closely with departments to meet Guest needs. South African citizenship is...

Overview We are Hiring 2 x Concierge within our Hotel The Concierge is a point of contact for guests, providing assistance and help throughout their stay and is responsible for giving a warm reception to guests and making sure that they are satisfied with their stay. He/she will need to be passionate about turning moments into memories for our guests and ensuring that they have an exceptional...

Reference: SW004717-AM-1 A well-established group of companies, based in Stellenbosch, is seeking to employ a qualified SAIPA (or equivalent) Accountant who will be responsible for the accounting function of various companies within the hospitality division. The division consists of various luxury boutique hotels and guest houses in the Western and Eastern Cape, as well as the Bahamas. The role...

A hospitality service provider is seeking a Guest Relations Officer in Paarl to ensure exceptional guest experiences. Key responsibilities include check-in and check-out procedures, assisting with reservations, and addressing guest queries. Candidates must have a hospitality diploma and 3-4 years in a similar role, along with strong administrative and communication skills. The role requires...

An exclusive wine estate in Cape Winelands area is seeking a Guest Experience Hostess to join their front-of-house team on a fixed-term seasonal contract. The successful candidate will be the welcoming face of the venue, ensuring every guest enjoys a warm reception and a memorable dining experience. Requirements - Grade 12; - hospitality-related qualification i - 2-3 years of previous...

We are Hiring a Hotel Duty Manager The Duty Manager (will be focussing on our guest Experience and is the central point of connection across all guest touchpoints from reservation through to post-visit follow-up ensuring seamless, personalised, and memorable experiences. This role gathers and filters guest information from multiple outlets (Wonderdal, Golf, Events, Hotel, F&B) to anticipate...

Guest Relations Officer (Fixed-Term Contract) We are seeking a professional and welcoming Guest Relations Officer to join our client's hospitality team on a fixed-term basis. The role focuses on delivering an exceptional guest experience from arrival to departure while supporting different departments as needed. Key Responsibilities - Greet guests warmly and handle check-in and check-out...