Guest Services jobs in Stellenbosch

A prestigious hotel in Stellenbosch is seeking a Porter Driver to provide exceptional hospitality services to guests. The role entails handling guest luggage during arrival and departure, ensuring safe parking of vehicles. Applicants should have relevant experience in upmarket luxury hotels, a valid driver’s license, and the ability to work flexible hours, including weekends. Our supportive...

A luxury hotel in Stellenbosch is seeking to hire 2 Concierges to enhance guest experiences. The ideal candidates will provide upscale services, ensuring guest satisfaction throughout their stay. Responsibilities include addressing guest inquiries, coordinating with staff, and promoting amenities. A background in hospitality and CRM management is preferred, along with excellent communication...

Duties: Welcome and introduce guests Check-in and check-out guests Pass all relevant guest information on to various departments as required Assist guests with bookings, tours and transfers, build and create guests itineraries Ensuring that all guest information and rates are correct Guests liaison to all outside guests and assist the restaurant when needed Update guests profiles Report to the...

Perhaps you’re looking for a new challenge in a friendly, intimate, non-institutional environment. If so, then consider working in one of Stellenbosch’s most elegant guesthouses, located in a picture-perfect setting of Devon Valley. You must have a true passion for hospitality, share our commitment to provide the finest guest service, and help our team in the relentless pursuit of excellence....

Role Overview: As our Guest House Manager, you will be the driving force behind the success of our operations. You will oversee all aspects of guest relations, staff management, and property maintenance to ensure a seamless and enjoyable experience for our guests. Your responsibilities will include: Managing day-to-day operations, including check-ins, check-outs, and guest...

Are you warm, outgoing, creative, and ambitious? Can you think on your feet when a guest presents a challenge? Our Guest Relations position is more than just a smooth check-in and check-out. It is about building a guest experience that is memorable and unique. You will take the initiative to deliver a wide range of services that guide guests throughout their stay. Processing operational needs,...

A luxury spa in Stellenbosch is looking for an experienced SPA RECEPTIONIST / THERAPIST. The ideal candidate will provide excellent customer service, manage bookings, and process transactions. Required qualifications include a National or International Certificate in Beauty Therapy and a minimum of 3 years experience in a professional salon environment. Candidates should be well-groomed,...

Guest Experience officer / Guest services (Western Cape) Guest Relations Officer (Fixed-Term Contract) We are seeking a professional and welcoming Guest Relations Officer to join our client's hospitality team on a fixed-term basis. The role focuses on delivering an exceptional guest experience from arrival to departure while supporting different departments as needed. Key Responsibilities -...

A leading service provider in Paarl is seeking a dedicated Food Services Assistant to support meal preparation and ensure a clean, safe environment. Responsibilities include food serving, kitchen cleanliness, and customer service. Candidates should hold a National Senior Certificate and have experience in food service or hospitality. The ideal applicant is a reliable team player with good...

Main Purpose of the Position To provide effective supervision and leadership to team members by ensuring adherence to company policies, procedures, and standards in areas such as product quality, administration, hygiene, maintenance, customer service, labour utilization, and employee relations. This role also includes acting as a relief for the Assistant Restaurant Manager when required. Key...

A hospitality service provider in Stellenbosch is seeking a dedicated waiter/waitress to greet guests, manage their dining experience, and provide excellent service. The ideal candidate has at least a Grade 12 education and preferably 1 year of experience in a luxury environment. Essential skills include strong interpersonal abilities, basic math proficiency, and flexibility in providing...

People are the foundation of our business. Oude Werf Hotel is committed to treating everyone with fairness, respect, and an appreciation for their individuality. We seek out and collaborate with individuals who align with our values and demonstrate a strong potential for growth and development. By fostering an environment of clear roles, open communication, wellness, alignment, and transparency,...

An upscale restaurant located just outside Franschhoek is seeking a Restaurant Floor Manager to oversee daily operations and lead the front-of-house team. The ideal candidate will have a National Senior Certificate and at least two years of experience in a similar role, along with strong client service skills and the ability to handle feedback. This dynamic position requires fluency in Afrikaans...

La Residence’s Guest Relations Officer needs to demonstrate the highest level of courteous and efficient service, to ensure our Guests feel welcome and that their needs will be attended to at all times during their stay. The GRO builds strong relationships with our Guests, constantly striving to live up to our purpose, which is "To give our Guests a complete experience and a perfect stay". MAIN...

Overview Assistant Executive Housekeeper - be the organizer of the perfect guest room. Join to apply for the Assistant Executive Housekeeper role at GRACE LA MARGNA ST MORITZ. Who We Need We are looking for ambitious talents who will become the shapers of the new reborn legendary hotel in one of the most prestigious alpine resorts in the world. Are you expecting more than a job? Then let's...

A prestigious hotel group in Franschhoek is seeking a Guest Relations Officer to provide exceptional service and ensure a memorable experience for all Guests. The ideal candidate has experience in a 5-star hotel and strong communication skills. Responsibilities include handling inquiries, managing reservations, and working closely with departments to meet Guest needs. South African citizenship is...

A hospitality service provider is seeking a Guest Relations Officer in Paarl to ensure exceptional guest experiences. Key responsibilities include check-in and check-out procedures, assisting with reservations, and addressing guest queries. Candidates must have a hospitality diploma and 3-4 years in a similar role, along with strong administrative and communication skills. The role requires...

A renowned hospitality establishment in Franschhoek is seeking an experienced Hotel General Manager. The successful candidate will oversee all hotel operations, manage budgets, and ensure compliance with quality standards. Key qualifications include a recognized hospitality qualification and a minimum of five years in senior management within the hospitality industry. The role demands strong...

A prominent hospitality management firm in South Africa is currently seeking an experienced Hotel Manager. The successful candidate will be responsible for ensuring world-class service delivery, training team members, and upholding the highest standards in hotel operations. Candidates should have at least 5 years of Hotel Management experience in a 5-star property and a relevant qualification in...

A prestigious hotel in Stellenbosch is seeking a Porter Driver to provide exceptional hospitality and guest experiences. The ideal candidate will have relevant luxury hotel experience, a valid driver's license, and at least 2 years in a driving position. Responsibilities include assisting with guest luggage, ensuring safe parking of vehicles, and supporting various departments. Applicants should...