Guest Relations Manager jobs in Eastern Cape

Our client operating in the Wholesale and Retail Industry, is currently looking to employ an experienced Customer Relations Officer to be based in Port Elizabeth. Requirements: - Minimum qualification: Grade 12. - Computer literate – Excel, Word, Outlook. - Fluent in English / Afrikaans language. - Experience in FMCG would be advantageous. Responsibilities, but not limited to: - Sales: - To...

A well known client in East London is looking for an Industrial Relations Specialist to join their team. ROLE OVERVIEW As the Industrial Relations Specialist, you will be responsible for developing and maintaining positive relationships between the Company and its employees, as well as ensuring compliance with labor laws and regulations. Your role will be crucial in promoting a harmonious and...

Let's Write Africa's Story Together Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description na To provide a positive customer experience by being helpful and sensitive to customer needs, managing expectations and providing solutions including directing customers to the correct channel in adherence to procedural, productivity and quality...

Qualification, Experience and Requirements Matric Certificate Tertiary Degree/Diploma in Human Resources or Relevant qualification A minimum of 5-7 years experience in both HR and Civil Engineering Industry Valid drivers license Special Knowledge, Skills and Abilities Proficient in Microsoft Office Word, Excel and Outlook Ability to liaise effectively with stakeholders and site...

Born from a vision to restore the Eastern Cape's ecological landscape, this establishment has become a world-renowned icon of ecological restoration and a sanctuary for the Big Five. If you have a heart for authentic African hospitality and a commitment to excellence, this might be the place for you. We are looking for a hands-on leader who can balance the intricate needs of 5-star hospitality...

Hospitality Duty Manager Luxury Resort Environment An exciting opportunity exists for an experienced Hospitality Duty Manager to join a high-end resort operation offering premium guest experiences within a unique coastal and nature-based setting. This role is ideally suited to a hands-on hospitality professional with strong leadership capability across Rooms Division, Housekeeping, and Front...

Key Performance Areas: - Monitor, measure, and continuously improve overall guest satisfaction, including the management of special requests. - Track and analyse guest feedback across platforms such as GuestRevu and TripAdvisor, implementing improvements where required. - Support the Lodge Manager in overseeing the daily service operations of the lodge team. - Maintain, uphold, and enhance the...

Qualifications & Experience: - Bachelors degree in Hospitality Management, Tourism, Business, or related field preferred. - Minimum 510 years in senior hospitality management, ideally within safari lodges, luxury lodges, or game reserves. - Strong experience in operations, guest relations, and financial management in remote settings. - Knowledge of safari operations, wildlife safety protocols,...

Duties: Measure and enhance overall guest satisfaction, including managing special requests. Monitor Guest Feedback metrics on platforms such as Guest Revu and Trip Advisor. Assistant the lodge manager to oversee day-to-day lodge team service operations. Uphold and elevate the service standards provided by the lodge team. Ensure effective supervision and management of lodge operations in the...

Cedar Wood Recruitment is now recruiting for our client, a 5* luxury lodge based in the Easter Cape close to Port Elizabeth for a Camp Manager to join their team Salary: R 15 000 Food is not catered for, and no company benefits are included 15 working days Annual Leave and work cycles of 3 weeks on and 1 week off. Duties & Responsibilities • Oversee daily camp operations • Ensure exceptional...

GENERAL MANAGER, LUXURY LODGE, EASTERN CAPE The General Manager is responsible for the overall leadership, operational performance, financial sustainability, and strategic direction of the game reserve. This role ensures the seamless integration of conservation, hospitality, guest experience, and commercial objectives while upholding the reserve’s brand, values, and long-term vision. Key...

Job Description The General Manager (GM) is responsible for the overall management, operations, and profitability of a lodge or boutique hotel. This role ensures that all departments—from front of house, housekeeping, and food & beverage, to maintenance, administration, and guest services—operate efficiently while maintaining the highest standards of hospitality. The GM provides leadership,...

Exciting Opportunity at a 5* Lodge We are looking for an experienced and dedicated professional to join our 5-star luxury lodge team. If you are passionate about providing world-class guest experiences and thrive in a luxury hospitality environment, we want to hear from you. Minimum Requirements: - Degree or Diploma in Hotel Management - 3–5 years' experience in a 5-star establishment as an...

Job location: Resort — South Africa Beach & Safari Contract type: Seasonal Accommodation and meals provided: Yes Required experience: 1 to 3 years Who are we? Club Med was founded in 1950 on the idea that the purpose of life is to be happy. The place to be happy is here. The moment to be happy is now. Since then, our mission has been to create moments of happiness every day and share them...

Gym and Spa Duty Manager Location: East London Hours: Part time – Monday to Sunday Pay: £13.85 p/h + Personal training We are looking for a Duty Manager who will thrive in a luxury spa environment and provide our residents with an unforgettable experience. You will open and close the facility, deliver group exercise classes, personal training and other services, and always be on top of your...

The Food and Beverage Duty Manager is accountable to the General Manager Bluewater Bay Sunrise Hotel; a division of the Coega Development Corporation (CDC). The Food and Beverage Duty Manager is responsible for food, beverage, bar, pool and banqueting services offered to all guests.- MANDATE- The Food and Beverage Duty Manager is mandated by the Board of Directors of Coega Development Corporation...

The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture. Our dedicated staff believe in offering the highest level of guest service to our guests while...

Requirements: - Must have matric certificate - Tertiary qualification preferred (Hospitality or Business related) - Minimum of 5 years’ experience in catering or hospitality industry - 3 years project management experience - Previous experience in the food service industry essential - Good understanding of HACCP / health and safety - Strong banqueting / function background and handling of VIP...

Who are we? Club Med was founded in 1950 on the idea that the purpose of life is to be happy. The place to be happy is here. The moment to be happy is now. Since then, our mission has been to create moments of happiness every day and share them with our guests, in nearly 70 Premium and Exclusive Collection Resorts located in the most beautiful destinations in the world. To create these moments...

Description Our client operating in the Wholesale and Retail Industry, is currently looking to employ an experienced Customer Relations Officer to be based in Port Elizabeth. Requirements: - Minimum qualification: Grade 12. - Computer literate – Excel, Word, Outlook. - Fluent in English / Afrikaans language. - Experience in FMCG would be advantageous. Responsibilities, but not limited to: - ...