Customer Experience Agent jobs in Edenvale

Position Overview:Specific Role Responsibilities:Process and Governance- Deliver on agreed performance targets according to set procedures and service level agreement- Execute work in line with governance and compliance processes- Recording and reporting on transactional activities to provide timely and accurate information for decision making in area of accountability- Monitor and evaluate...

A leading retail company in Gauteng seeks a passionate Beauty Advisor to provide knowledgeable service in beauty and skincare products. Responsibilities include consulting with customers, driving sales, and maintaining merchandise standards. Ideal candidates should have retail experience and a strong understanding of customer service, demonstrating skills in persuasion and interpersonal...

MSA Outsourcing Solutions is a South African based Company focused predominantly in staffing for USA based clients. We provide high caliber staff, filling various roles in a multitude of industries across the USA. Our turnaround time is expedient and everything is expected yesterday. We are seeking a Senior Customer Service Agent with 5 years of experience, to work hand-in-hand with our USA...

As Internal Sales you will be required to have thorough knowledge of industrial automation and HVAC products and the Industries they are used in. You will further ensure all functions of the Internal Sales department are conducted efficiently and accurately including all maintenance/repair/opperations (MRO) and Project work, which will include all customer queries, complaints, request for...

Position: Junior Site Agent Location: Johannesburg, South Africa We are currently seeking a motivated and detail-oriented individual to join our team as a Junior Site Agent in Johannesburg. The ideal candidate will have a background in civil engineering or construction management, with a keen interest in site management and project coordination. Responsibilities: - Assisting the Site Agent in...

Inbound Call Centre Agent We are looking for talented individuals to join our team as Inbound Call Centre Agents. Our offices are located in Woodlands, and we are looking for candidates who reside in nearby areas. Duties & Responsibilities - Answering incoming calls from customers regarding inquiries, complaints, and product information. - Providing excellent customer service by addressing...

A leading retail company is seeking Customer Service Agents to join their dynamic teams across South Africa. This entry-level, full-time role offers the chance to begin a career in retail with no previous experience required. Candidates will receive on-the-job training and will be responsible for delivering outstanding customer service, assisting with customer inquiries, and ensuring a neat...

A dynamic real estate company seeking a motivated and experienced Real Estate Agent with a proven track record of managing 10 or more property listings. The successful candidate will be responsible for driving property sales, managing client relationships, and ensuring excellent customer service throughout the buying and selling process. Key Responsibilities - Manage and market a portfolio of...

Overview Boehringer Ingelheim is hiring the Head - Marketing & Commercial Customer Experience Excellence (CXE) for the Southern Africa region including South Africa and Sub-Saharan Africa. The incumbent will be responsible for translating the regional strategy into high‑impact, compliant execution that grows Boehringer Ingelheim’s brands and elevates customer experience. You’ll steer...

A leading African bank in Johannesburg is seeking a Design Director to drive customer experience and design thinking across projects. This role involves overseeing complex design projects, collaborating with senior leaders, and inspiring design teams to deliver innovative experiences. Ideal candidates will have a Bachelor's Degree in a relevant field, extensive experience in design, and the...

A Managed Services Business is looking for a Quality Analyst in Johannesburg to evaluate and enhance service delivery quality across customer interaction touchpoints. The role requires a strong adherence to quality standards and involves providing feedback and coaching to ensure KPI targets are met. Candidates should have at least a Matric and 2 years’ experience in a customer care environment....

A leading South African financial institution is searching for a Call Centre Agent in Randburg. This role requires delivering exceptional customer service through various channels while adhering to cost management protocols. The ideal candidate holds an NQF level 5 qualification with 1-2 years of relevant experience, and familiarity with CRM systems is advantageous. Opportunities for professional...

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises,...

A leading financial services provider in Randburg is seeking a dedicated Call Centre Agent to deliver exceptional customer service across telephone and digital channels. The ideal candidate should have NQF level 5 qualifications and 1-2 years of experience in a call center environment. Key responsibilities include managing customer queries, providing product information, and ensuring customer...

A leading financial institution is seeking a Call Centre Agent in Randburg to deliver exceptional customer service through various communication channels. Responsibilities include resolving customer queries efficiently, maintaining product knowledge, and ensuring client satisfaction. The ideal candidate will have an NQF level 5 qualification and 1-2 years of relevant experience, with exposure to...

MotorHappy is a world leader in its field of specialisation offering a variety of financial products for motor vehicles. LiquidCapital aims to creatively solve problems and add value to people by ensuring Mobility for Good.MotorHappy forms part of the Motus Group, a leading JSE listed Company in the Automotive Industry where performance is driven by three keystones, 1. Leaders, 2. Innovation & 3....

A leading healthcare retail company in Benoni is seeking a passionate Service Advisor to ensure service excellence at the point of sale. You will be responsible for managing operational activities, staff training, ensuring efficient customer service, and maintaining stock security. The ideal candidate has at least 1 year of customer-facing experience in retail or FMCG and demonstrates strong...

A leading retail company is seeking a Sales Advisor in Randburg to provide exceptional customer service and maximize sales through effective selling techniques. The ideal candidate will have experience in cosmetics and a background in retail. Responsibilities include driving sales, creating an appealing shopping environment, and ensuring brand loyalty. This permanent position offers an...

The Successful Roadside Agent will be liable to get clients off the road ASAP as well as arranging for a service provider to tow the vehicle to the closest dealership.The agent will also be responsible for assisting clients with a lock smith, tyre change, fuel delivery and also assist with jump starts (flat battery). Diagnose roadside failures over the phone - pinpoint reason and decide the...

A leading retail company in Johannesburg is seeking a Service Advisor to ensure service excellence at the point of sale in their store. The role involves managing stock, training staff, and resolving customer queries efficiently. Applicants should have 1 year's experience in a customer-facing role and a strong understanding of retail/FMCG principles. The position is permanent and requires Grade...