customer experience jobs in Edenvale

A leading retail company in Gauteng seeks a passionate Beauty Advisor to provide knowledgeable service in beauty and skincare products. Responsibilities include consulting with customers, driving sales, and maintaining merchandise standards. Ideal candidates should have retail experience and a strong understanding of customer service, demonstrating skills in persuasion and interpersonal...

As Internal Sales you will be required to have thorough knowledge of industrial automation and HVAC products and the Industries they are used in. You will further ensure all functions of the Internal Sales department are conducted efficiently and accurately including all maintenance/repair/opperations (MRO) and Project work, which will include all customer queries, complaints, request for...

Overview Boehringer Ingelheim is hiring the Head - Marketing & Commercial Customer Experience Excellence (CXE) for the Southern Africa region including South Africa and Sub-Saharan Africa. The incumbent will be responsible for translating the regional strategy into high‑impact, compliant execution that grows Boehringer Ingelheim’s brands and elevates customer experience. You’ll steer...

A leading African bank in Johannesburg is seeking a Design Director to drive customer experience and design thinking across projects. This role involves overseeing complex design projects, collaborating with senior leaders, and inspiring design teams to deliver innovative experiences. Ideal candidates will have a Bachelor's Degree in a relevant field, extensive experience in design, and the...

A Managed Services Business is looking for a Quality Analyst in Johannesburg to evaluate and enhance service delivery quality across customer interaction touchpoints. The role requires a strong adherence to quality standards and involves providing feedback and coaching to ensure KPI targets are met. Candidates should have at least a Matric and 2 years’ experience in a customer care environment....

A leading financial institution in Johannesburg is looking for a design professional to engage with stakeholders, manage project delivery, and create high-quality design solutions. The role focuses on enhancing customer experience through innovative design and collaboration. Candidates should possess strong problem-solving skills and the ability to analyze user research, ensuring alignment with...

A leading retail company in Midrand is looking for a Store Manager. In this role, you will assist in all aspects of store management, maximize sales, and lead a talented team. Your responsibilities include ensuring exceptional customer service, optimizing the store's environment, and implementing company policies. Candidates need at least 3 years of retail management experience and a clear...

A leading health and fitness company is seeking a Service Ambassador in Johannesburg. The role focuses on providing exceptional customer service and serving as the liaison between customers and internal departments. Responsibilities include greeting customers, resolving inquiries efficiently, and maintaining accurate records. Candidates should have a high school diploma and at least 2 years of...

A leading financial institution is seeking a dynamic Product Manager to join its MVNO team. The role focuses on delivering customer-centric solutions and managing innovative product offerings within a fast-paced environment. Candidates must have a relevant bachelor's degree and 5-6 years of experience in product management, with proven skills in stakeholder engagement and data analysis. This...

A leading retail company is seeking a dynamic Store Manager in Alberton, South Africa. The successful candidate will oversee store operations, ensuring exemplary customer service and efficient staff management. Responsibilities include scheduling tasks, maintaining bank balances, and preparing reports. Required qualifications include Grade 12/Matric and 5 years of retail management experience....

A notable investment firm based in Johannesburg seeks a skilled professional for coaching call center consultants and managers. The role involves enhancing service delivery and customer experience through effective training and feedback. Candidates should have a background in customer service and coaching, with the aim of supporting best practices in a call center environment. Join us to improve...

In this role, your primary responsibilities will include: Responsibilities - Deliver post implementation training on our software to both new and existing clients when required - Managing, maintaining, and building existing client relationships - Lead point of contact for all customer account management matters - Providing solutions to new and existing clients - Analysing clients’ systems and...

About the job Specialist Customer Experience Design - Degree in Industrial or Process Engineering, Statistical Analysis or related - A minimum of 3-5 years in Customer Experience Design - Experience designing complex solutions for digital environments - Clearly articulating concepts and rationale - Proficiency in Microsoft Office Suite Responsibilities - To design customer experiences using...

A growing e-commerce support firm is seeking a Customer Experience Sales Specialist to elevate service and drive sales. This role involves engaging with customers through various channels to resolve inquiries and generate sales opportunities. Candidates must have at least 1 year of remote sales experience, exceptional communication skills, and be comfortable with e-commerce practices. The...

Customer Experience Sales Specialist at TalentPop App: Elevating Service to Sales At TalentPop App, we believe the best support is the best sales strategy. We partner with high-growth e-commerce brands to integrate exceptional customer service with aggressive sales conversion goals. As a Customer Experience Sales Specialist, you are the vital link, ensuring every interaction—from initial inquiry...

Overview Job Openings Senior Specialist Customer Experience Journey Architect About the job Senior Specialist Customer Experience Journey Architect Qualifications - Industrial Engineering Degree / Information Systems / Computer Science Statistics an advantage - Experience 5-8 years of experience in Business process development, continuous improvement and compliance - Computer skills...

A leading African bank is seeking a Designer to enhance customer experience through innovative design solutions. The role requires a professional with a NQF 6 qualification in a Design discipline, along with at least 2 years of relevant experience. Responsibilities include collaborating with product teams, conducting user research, and presenting design work to stakeholders. Ideal candidates are...

A leading healthcare retail company in Benoni is seeking a passionate Service Advisor to ensure service excellence at the point of sale. You will be responsible for managing operational activities, staff training, ensuring efficient customer service, and maintaining stock security. The ideal candidate has at least 1 year of customer-facing experience in retail or FMCG and demonstrates strong...

A leading retail company is seeking a Sales Advisor in Randburg to provide exceptional customer service and maximize sales through effective selling techniques. The ideal candidate will have experience in cosmetics and a background in retail. Responsibilities include driving sales, creating an appealing shopping environment, and ensuring brand loyalty. This permanent position offers an...

A leading retail company in Johannesburg is seeking a Service Advisor to ensure service excellence at the point of sale in their store. The role involves managing stock, training staff, and resolving customer queries efficiently. Applicants should have 1 year's experience in a customer-facing role and a strong understanding of retail/FMCG principles. The position is permanent and requires Grade...