Overview Boehringer Ingelheim is hiring the Head - Marketing & Commercial Customer Experience Excellence (CXE) for the Southern Africa region including South Africa and Sub-Saharan Africa. The incumbent will be responsible for translating the regional strategy into high‑impact, compliant execution that grows Boehringer Ingelheim’s brands and elevates customer experience. You’ll steer...
A leading retail company located in Stellenbosch is seeking an individual for an operational management role. The position focuses on directing activities at the point of sale, ensuring superior customer service, and efficient cash and stock management. Candidates should have at least Grade 12 education and experience in the retail/FMCG sector. You will be responsible for training staff,...
A leading African bank in Johannesburg is seeking a Design Director to drive customer experience and design thinking across projects. This role involves overseeing complex design projects, collaborating with senior leaders, and inspiring design teams to deliver innovative experiences. Ideal candidates will have a Bachelor's Degree in a relevant field, extensive experience in design, and the...
A dynamic remote company based in South Africa is seeking an Inbound Sales Agent to convert customer inquiries into confirmed rentals. This role requires a strong customer service focus and the ability to work independently in a remote environment. Candidates should have at least 2 years of sales experience and excel in communication. The position offers a base salary of $1,000 USD/month, with...
A global logistics leader is seeking a Customer Services Manager in Durban to oversee a national customer service team. This role involves managing customer queries, enhancing customer satisfaction, and ensuring high service standards. The candidate should possess a relevant tertiary qualification, experience in shipping management, and strong leadership abilities. The position requires excellent...
A prominent financial institution in Cape Town is seeking a dedicated individual for a customer service role. You will be the first point of contact for customers, assisting them with inquiries and ensuring their needs are met professionally. Ideal candidates will have 1-2 years of branch banking experience, strong communication skills, and proficiency in banking software. Knowledge of financial...
A Managed Services Business is looking for a Quality Analyst in Johannesburg to evaluate and enhance service delivery quality across customer interaction touchpoints. The role requires a strong adherence to quality standards and involves providing feedback and coaching to ensure KPI targets are met. Candidates should have at least a Matric and 2 years’ experience in a customer care environment....
A fast-growing customer experience company in Cape Town is looking for a Customer Experience Executive who speaks Arabic. The ideal candidate will have a passion for excellent customer service, experience in customer-focused roles, and the ability to manage customer complaints effectively. This full-time role offers the chance to be part of a supportive and ambitious team, working towards...
A leading employment platform is seeking a Remote Customer Service Associate. In this role, you will be the first point of contact for customer inquiries, handling a variety of queries related to orders, payments, and technical issues. The position offers competitive pay starting at R67.35 per hour, on-the-job training, and the opportunity to work flexible shifts from home. You will need a...
A leading financial institution in Johannesburg is looking for a design professional to engage with stakeholders, manage project delivery, and create high-quality design solutions. The role focuses on enhancing customer experience through innovative design and collaboration. Candidates should possess strong problem-solving skills and the ability to analyze user research, ensuring alignment with...
A leading building materials supplier is seeking a Sales Representative in Jeffreys Bay, Eastern Cape. The role involves performing sales functions, ensuring customer satisfaction, and upholding the company's values and culture. Ideal candidates should be committed to providing an excellent customer experience and promoting a positive company culture. This is an entry-level position with...
A leading healthcare retail company in Benoni is seeking a passionate Service Advisor to ensure service excellence at the point of sale. You will be responsible for managing operational activities, staff training, ensuring efficient customer service, and maintaining stock security. The ideal candidate has at least 1 year of customer-facing experience in retail or FMCG and demonstrates strong...
A leading retail company in South Africa seeks a dedicated professional to ensure service excellence and effective operational activities at the point of sale. The ideal candidate will manage stock, cash, and team performance to deliver superior customer service. Candidates should have a Grade 12 education, retail experience, and a strong understanding of financial management and customer service...
A leading retail company is seeking a Sales Advisor in Randburg to provide exceptional customer service and maximize sales through effective selling techniques. The ideal candidate will have experience in cosmetics and a background in retail. Responsibilities include driving sales, creating an appealing shopping environment, and ensuring brand loyalty. This permanent position offers an...
A leading retail company in Witbank is seeking a Sales Associate to provide exceptional customer service and enhance sales through effective cross and up selling. The ideal candidate has a Matric/Grade 12 qualification and experience in cosmetics. Responsibilities include driving store sales, creating an appealing shopping environment, and ensuring customer satisfaction. This is a permanent...
A leading retail company is seeking a Sales Advisor in Roodepoort to deliver exceptional customer service and drive sales through effective selling techniques. Responsibilities include maximizing store sales, reducing loss, and ensuring customer satisfaction. Candidates should have experience in cosmetics and retail, with strong interpersonal and problem-solving skills. Join an engaging...
A retail company in Cape Town is seeking a Sales Advisor for their store. The role focuses on exceptional customer service and driving sales through effective cross and up selling. Candidates should have experience in cosmetics and ideally possess retail experience. Responsibilities include creating an appealing shopping environment, maximising sales through promotions, and ensuring excellent...
A leading retail company in Johannesburg is seeking a Service Advisor to ensure service excellence at the point of sale in their store. The role involves managing stock, training staff, and resolving customer queries efficiently. Applicants should have 1 year's experience in a customer-facing role and a strong understanding of retail/FMCG principles. The position is permanent and requires Grade...
A retail company in Ballito is looking for a Sales Advisor to enhance customer service and drive sales primarily through cross and up selling techniques. The ideal candidate should have a background in cosmetics and retail sales. Responsibilities include maintaining appealing shopping conditions and managing promotional events to ensure customer loyalty. A commitment to reducing loss and...
A leading retail company in South Africa is looking for a candidate to provide exceptional service through efficient operational activities at the point of sale. Responsibilities include handling cash efficiently, promoting loyalty programs, and maintaining merchandising standards. Candidates should possess strong customer orientation and desirable experience and education in retail/FMCG...