A leading wellness and fitness organization is seeking a Customer Service Agent in Cape Town, South Africa. This full-time entry-level role involves providing effective customer service through telephonic and written correspondence. Candidates should have excellent communication skills, experience in a contact centre, and a Matric qualification. The role includes capturing data, resolving...
Job Summary At Progressive Technology, we are driven by a commitment to innovation, excellence, and customer satisfaction. We are seeking a Virtual Customer Experience Agent to join our dynamic remote call center team. In this role, you will serve as the first point of contact for our valued customers, handling inquiries, resolving issues, and delivering exceptional service experiences. You will...
A global travel company located in Cape Town is seeking a Travel Operations Agent to join their Customer Support Team. This role involves resolving customer queries via phone and chat, ensuring high-quality service and accuracy in bookings. Candidates should have at least 2 years of travel industry experience and proficiency in GDS systems like Amadeus. The ideal candidate is detail-oriented and...
A recruitment agency is seeking a Customer Service Agent in Cape Town to deliver exceptional customer service. This role involves managing calls, resolving customer queries, and ensuring product information accuracy. Candidates should have Grade 12, experience in a customer service role, and proficiency in Microsoft Office 365. The position requires flexibility with working hours, including...
Customer Experience Agent yourtown Milton, Brisbane QLD (Hybrid) Customer Service to Call Centre (Call Centre and Customer Service) Casual/Vacation 35.84 Per hour yourtown is a trusted provider of services for young people, with a focus on mental health and wellbeing, long-term unemployment, prevention of youth suicide, child protection, as well as support for those experiencing domestic...
Join Our A-Team: French-Speaking Customer Service Agents Wanted! Are you ready to add a dash of 'ooh la la' to your career? Look no further! We're on the hunt for lively and motivated French-speaking Customer Service Agents to join our Somerset-based contact center, nestled in the heart of the Helderberg Area. We're not just a company; we're a global family, and we want you to climb the ladder...
Guest Experience Expert (At Your Service Agent) - Protea Hotel Fire & Ice! by Marriott Cape Town Cape Town, South Africa Job Description POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide...
A dynamic remote company based in South Africa is seeking an Inbound Sales Agent to convert customer inquiries into confirmed rentals. This role requires a strong customer service focus and the ability to work independently in a remote environment. Candidates should have at least 2 years of sales experience and excel in communication. The position offers a base salary of $1,000 USD/month, with...
A customer service company in Cape Town is seeking a Customer Service Agent to ensure exceptional service delivery. The role involves managing customer inquiries, resolving issues, and providing accurate product information. Candidates should possess a Grade 12 qualification and at least one year of experience in a similar environment. Proficiency in Microsoft Office 365 is essential. This...
Solution Architect - Customer Service Experience TymeX Cape Town, Western Cape, South Africa About The Role We’re excited to be looking for a Solution Architect - Customer Service Experience to join our platform and engineering organization. In this role, you will work with customer service experience business and product leaders and cross functional engineering teams to design and evolve the...
Inbound Call Centre Agent We are looking for talented individuals to join our team as Inbound Call Centre Agents. Our offices are located in Woodlands, and we are looking for candidates who reside in nearby areas. Duties & Responsibilities - Answering incoming calls from customers regarding inquiries, complaints, and product information. - Providing excellent customer service by addressing...
Executive-Customer Care Voice-Customer Experience EXL Cape Town, Western Cape, South Africa The intake agent will receive and review the fax images and start data entry in the system. - Validate and verify the provider and member using all compliance metrics. - Create the precert case and route the case to the appropriate bucket for initial or final review. - Attach the fax for existing...
1 week ago Be among the first 25 applicants About MoonPay Hi, we’re MoonPay. We’re here to onboard the world to Web3. Why? Because we think Web3 is a unique and democratising technology. It gives people back control of their money, digital identity, data, and property like nothing else before it. What We DoWe’re the leading infrastructure company in Web3. This means we offer our partners...
Job Title: Sales Agent Location: On-site Job Type: Full-time Job Summary: We are looking for a highly motivated and results-driven Sales Agent to join our team. The Sales Agent will be responsible for selling products or services to customers, building and maintaining relationships with clients, and achieving sales targets. The ideal candidate will have excellent communication skills, a strong...
Luxury 5* Hotel based in Dubai is looking for a Guest Experience Agent. The Guest Service Agent will be responsible for managing guest interactions from arrival to departure, handle tasks like check-ins/check-outs, assisting with reservations, and resolving complaints. The ideal candidate will have customer service skills, pay attention to detail, able to multitask and the ability to handle...
A Managed Services Business is looking for a Quality Analyst in Johannesburg to evaluate and enhance service delivery quality across customer interaction touchpoints. The role requires a strong adherence to quality standards and involves providing feedback and coaching to ensure KPI targets are met. Candidates should have at least a Matric and 2 years’ experience in a customer care environment....
Overview Boehringer Ingelheim is hiring the Head - Marketing & Commercial Customer Experience Excellence (CXE) for the Southern Africa region including South Africa and Sub-Saharan Africa. The incumbent will be responsible for translating the regional strategy into high‑impact, compliant execution that grows Boehringer Ingelheim’s brands and elevates customer experience. You’ll steer...
A leading retail company located in Stellenbosch is seeking an individual for an operational management role. The position focuses on directing activities at the point of sale, ensuring superior customer service, and efficient cash and stock management. Candidates should have at least Grade 12 education and experience in the retail/FMCG sector. You will be responsible for training staff,...
A leading customer service firm is seeking a Customer Services Team Lead in Cape Town, South Africa. This role involves team leadership, developing customer-centric strategies, and ensuring excellent service delivery. The ideal candidate will have over 2 years of experience in a call center environment and a strong commitment to customer satisfaction. You will oversee a team of agents, enhance...
Job Title: Sales Agent Location: On-site Job Type: Full-time Job Summary: We are looking for a highly motivated and results-driven Sales Agent to join our team. The Sales Agent will be responsible for selling products or services to customers, building and maintaining relationships with clients, and achieving sales targets. The ideal candidate will have excellent communication skills, a strong...