administrator customer experience jobs in South Africa

A leading financial institution based in Durban is looking for an Administrator E to manage costs and deliver exceptional customer service. The ideal candidate will have a minimum of 3 years of administrative experience and a strong background in customer experience. Key responsibilities include providing administrative support, resolving customer queries, and ensuring compliance with governance....

A leading financial institution in Durban is seeking an Administrator for a full-time role. The ideal candidate will have at least 3 years of admin experience, strong knowledge of customer experience, and a focus on delivering exceptional service. Responsibilities include managing budgets, resolving customer queries efficiently, and providing accurate business intelligence. Join a dynamic team...

A leading financial institution is seeking a skilled Administrator E in Durban. The ideal candidate should have at least 3 years of administrative experience and a strong understanding of customer service. Responsibilities include managing costs, delivering exceptional service, and providing reliable administrative support. Candidates will have opportunities to innovate and develop...

A leading financial institution in Durban is seeking a skilled Administrator to enhance customer service and efficient administration. The ideal candidate will have over 3 years of experience in administration, strong customer service knowledge, and the ability to manage costs within an approved budget. This full-time role offers opportunities for growth and innovation as part of a dynamic team....

A leading financial institution in Durban is seeking an experienced Administrator E to manage costs and provide exceptional service. This role requires a minimum of 3 years of admin experience and a strong focus on customer experience. The ideal candidate will manage expenses, resolve queries effectively, and provide accurate administrative support. This opportunity offers networking and...

A rooibos export and marketing company in Citrusdal seeks a Customer Support Administrator to enhance customer experience across eCommerce platforms. The role involves managing inquiries, tracking feedback, and collaborating with internal teams. Ideal candidates will have 2+ years of customer service experience and strong communication skills. This position offers a competitive salary and...

Join to apply for the Customer Experience Administrator Retail (Customer Experience department) role at Brights Hardware. Purpose The purpose of this job is to effectively ensure exceptional customer service and experience across all the touchpoints of the Brights customer’s journey. The Customer Experience Administrator will offer support to customers who have questions, concerns, problems or...

Division Capsicum Culinary Studio Business Unit Durban Minimum experience Entry Level Company primary industry Hospitality Job functional area Customer Service LOCATIONDurban Campus OVERALL PURPOSE OF THE JOB To ensure a student-centric environment that delivers a holistic experience aligned with the brand promise. The role supports academic and operational excellence through...

A Managed Services Business is looking for a Quality Analyst in Johannesburg to evaluate and enhance service delivery quality across customer interaction touchpoints. The role requires a strong adherence to quality standards and involves providing feedback and coaching to ensure KPI targets are met. Candidates should have at least a Matric and 2 years’ experience in a customer care environment....

Overview Boehringer Ingelheim is hiring the Head - Marketing & Commercial Customer Experience Excellence (CXE) for the Southern Africa region including South Africa and Sub-Saharan Africa. The incumbent will be responsible for translating the regional strategy into high‑impact, compliant execution that grows Boehringer Ingelheim’s brands and elevates customer experience. You’ll steer...

A leading retail company located in Stellenbosch is seeking an individual for an operational management role. The position focuses on directing activities at the point of sale, ensuring superior customer service, and efficient cash and stock management. Candidates should have at least Grade 12 education and experience in the retail/FMCG sector. You will be responsible for training staff,...

A leading African bank in Johannesburg is seeking a Design Director to drive customer experience and design thinking across projects. This role involves overseeing complex design projects, collaborating with senior leaders, and inspiring design teams to deliver innovative experiences. Ideal candidates will have a Bachelor's Degree in a relevant field, extensive experience in design, and the...

A dynamic remote company based in South Africa is seeking an Inbound Sales Agent to convert customer inquiries into confirmed rentals. This role requires a strong customer service focus and the ability to work independently in a remote environment. Candidates should have at least 2 years of sales experience and excel in communication. The position offers a base salary of $1,000 USD/month, with...

A global logistics leader is seeking a Customer Services Manager in Durban to oversee a national customer service team. This role involves managing customer queries, enhancing customer satisfaction, and ensuring high service standards. The candidate should possess a relevant tertiary qualification, experience in shipping management, and strong leadership abilities. The position requires excellent...

A prominent financial institution in Cape Town is seeking a dedicated individual for a customer service role. You will be the first point of contact for customers, assisting them with inquiries and ensuring their needs are met professionally. Ideal candidates will have 1-2 years of branch banking experience, strong communication skills, and proficiency in banking software. Knowledge of financial...

Purpose: The purpose of this job is to effectively ensure exceptional customer service and experience across all the touchpoints of the Brights customer's journey. The Customer Experience Administrator will offer support to customers who have questions, concerns, problems or who want purchase any of our products and services. The incumbent must be highly organised service driven Brights brand...

A leading healthcare retail company in Benoni is seeking a passionate Service Advisor to ensure service excellence at the point of sale. You will be responsible for managing operational activities, staff training, ensuring efficient customer service, and maintaining stock security. The ideal candidate has at least 1 year of customer-facing experience in retail or FMCG and demonstrates strong...

A leading retail company in South Africa seeks a dedicated professional to ensure service excellence and effective operational activities at the point of sale. The ideal candidate will manage stock, cash, and team performance to deliver superior customer service. Candidates should have a Grade 12 education, retail experience, and a strong understanding of financial management and customer service...

A leading retail company is seeking a Sales Advisor in Randburg to provide exceptional customer service and maximize sales through effective selling techniques. The ideal candidate will have experience in cosmetics and a background in retail. Responsibilities include driving sales, creating an appealing shopping environment, and ensuring brand loyalty. This permanent position offers an...

A leading retail company in Witbank is seeking a Sales Associate to provide exceptional customer service and enhance sales through effective cross and up selling. The ideal candidate has a Matric/Grade 12 qualification and experience in cosmetics. Responsibilities include driving store sales, creating an appealing shopping environment, and ensuring customer satisfaction. This is a permanent...