administrator customer experience jobs in Western Cape

A rooibos export and marketing company in Citrusdal seeks a Customer Support Administrator to enhance customer experience across eCommerce platforms. The role involves managing inquiries, tracking feedback, and collaborating with internal teams. Ideal candidates will have 2+ years of customer service experience and strong communication skills. This position offers a competitive salary and...

Join to apply for the Customer Experience Administrator Retail (Customer Experience department) role at Brights Hardware. Purpose The purpose of this job is to effectively ensure exceptional customer service and experience across all the touchpoints of the Brights customer’s journey. The Customer Experience Administrator will offer support to customers who have questions, concerns, problems or...

A leading retail company located in Stellenbosch is seeking an individual for an operational management role. The position focuses on directing activities at the point of sale, ensuring superior customer service, and efficient cash and stock management. Candidates should have at least Grade 12 education and experience in the retail/FMCG sector. You will be responsible for training staff,...

A prominent financial institution in Cape Town is seeking a dedicated individual for a customer service role. You will be the first point of contact for customers, assisting them with inquiries and ensuring their needs are met professionally. Ideal candidates will have 1-2 years of branch banking experience, strong communication skills, and proficiency in banking software. Knowledge of financial...

A fast-growing customer experience company in Cape Town is looking for a Customer Experience Executive who speaks Arabic. The ideal candidate will have a passion for excellent customer service, experience in customer-focused roles, and the ability to manage customer complaints effectively. This full-time role offers the chance to be part of a supportive and ambitious team, working towards...

A leading recruitment firm in Cape Town is seeking a Contact Centre Support Specialist to provide comprehensive administrative support and logistical coordination services. This role is crucial in executing support activities for the Customer Experience team, ensuring efficient operations in the contact center environment. The ideal candidate will work closely with leadership to enhance customer...

Overview To change peoples, lives for the better through wellness, through delivering on OUR PROMISE, which is to welcome and know our members. Be the host whilst owning every interaction and make the member experience memorable. To drive a social wellness club by having a natural service orientation with a deep passion for wellness and desire to make a positive difference every day. The Club...

A vibrant customer-focused company based in Cape Town seeks a Customer Service Assistant to enhance customer experiences. In this role, you will be engaging with customers through various channels, managing queries with care, and supporting the team with administrative tasks. Candidates should have over two years of experience in customer service or related fields, along with strong...

A leading automotive service company in Cape Town is seeking an Administrator: Service Advisor. This role requires providing exceptional customer service, scheduling appointments, and maintaining records effectively. The ideal candidate should have a high school diploma, strong communication and organizational skills, as well as experience in customer service. Proficiency in Microsoft Office is...

Claims & Customer Experience Expert (Must know/love cycling/bicycles!) Join a specialist cycling insurance team supporting Australian customers Stellenbosch | R20,000 to R30,000 Basic + Commission About Our Client This cycling-focused InsurTech business provides specialist insurance solutions to a passionate customer base across Australia and New Zealand. Operating from Stellenbosch, the team...

A leading retail company is seeking a Cashier to manage Point of Sale transactions accurately while ensuring customer satisfaction. The ideal candidate will have a Grade 12 education, strong administration skills, and the ability to communicate effectively in English. The role requires working shifts, weekends, and public holidays. Responsibilities include handling cash accurately, adhering to...

A retail company in Cape Town is looking for a vibrant Store Manager to lead daily operations, ensure excellent customer service, and maintain effective stock management. The ideal candidate will have at least 3 years of experience in a managerial role, strong sales and service management capabilities, and the ability to develop and train staff. This position is full-time and offers a dynamic...

WHAT WE OFFER: When you join Maersk, you’ll find that the world is your workplace. You’ll work in a culturally diverse, stimulating environment, surrounded by new ideas and different ways of doing things. We believe in individual performance within highly professional teams supported by our distinctive values. To us teamwork means acceptance, respect, dedication, and the idea that we can achieve...

Purpose: The purpose of this job is to effectively ensure exceptional customer service and experience across all the touchpoints of the Brights customer's journey. The Customer Experience Administrator will offer support to customers who have questions, concerns, problems or who want purchase any of our products and services. The incumbent must be highly organised service driven Brights brand...

A customer service company in Cape Town is seeking a Customer Service Agent to ensure exceptional service delivery. The role involves managing customer inquiries, resolving issues, and providing accurate product information. Candidates should possess a Grade 12 qualification and at least one year of experience in a similar environment. Proficiency in Microsoft Office 365 is essential. This...

A retail company in Cape Town is seeking a Sales Advisor for their store. The role focuses on exceptional customer service and driving sales through effective cross and up selling. Candidates should have experience in cosmetics and ideally possess retail experience. Responsibilities include creating an appealing shopping environment, maximising sales through promotions, and ensuring excellent...

Purpose: The purpose of this role is to provide administrative support to the Customer Experience department, ensuring the achievement of Service Level Agreements (SLAs) and goals aligned with Brights values. The incumbent will undertake a range of duties, including reporting, training and customer service activities and assume a deputy role for the department supervisor in their absence. Key...

Job Location Bellville, Western Cape, South Africa Application Deadline February 09, 2026 Job Description Purpose: The purpose of this role is to provide administrative support to the Customer Experience department, ensuring the achievement of Service Level Agreements (SLAs) and goals aligned with Brights values. The incumbent will undertake a range of duties, including reporting, training...

A retail company in Mitchells Plain is looking for an individual to provide administrative support to their Customer Experience department. Key tasks include ensuring compliance with Service Level Agreements and conducting customer service activities. Candidates should have matric qualification, and an NQF Level 5 in Business is advantageous. Additionally, 4 years in customer experience is...

A leading retail hardware company in Mitchells Plain is seeking a Customer Experience Administrator to ensure exceptional service across customer touchpoints. You will handle enquiries and complaints, assist with quotes and maintain customer profiles. The ideal candidate has 1 year of relevant experience, strong communication skills, and is available to work retail hours. This is an entry-level...