client retention jobs in Ethekwini

A logistics company in KwaZulu-Natal seeks a Manager, Regional Retention for Road Logistics. The ideal candidate will manage sales teams, retain client relationships, and achieve revenue targets while ensuring customer satisfaction. The role requires strong interpersonal skills, a valid driver's license, and a minimum of 3 years of experience in Sales or Retention Management in the...

A leading financial services company in Durban is seeking a skilled professional to manage high-level client queries and enhance retention strategies. The role involves implementing service recovery measures, liaising with various departments, and providing timely feedback on escalated issues. Candidates should have at least 3–5 years of relevant experience, strong business communication, and...

About the job Account Manager: Retention/Freight Forwarding Purpose: To build and maintain a strong business partnership with new and existing customers, consciously looking for value adding opportunies to improve and develop current client solutions. Duties and responsibilities: - Presenting and implementing rates increases with clients, be they on an annual or ad hoc basis - Supply...

Key Responsibilities Department Design & Leadership - Partner with leadership to build out the Finance & Customer Support department, including staffing, systems selection, and SOP development. - Design scalable workflows for billing, retention, missed collections, and client escalation handling. - Set up foundational reporting, KPIs, and feedback loops to track billing health and customer...

Location: Durban Job Posting Title: Manager, Regional Retention, Road Logistics Time Type: Permanent SUMMARY The main purpose of a Regional Sales Retention Manager role is to retain and grow existing customer relationships within a specific region, ensuring continued revenue, customer satisfaction, and long-term business loyalty. Job Related Requirements - Must have 3+ years' experience in a...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : December 31, 2026 Responsibilities - We have an amazing opportunity for a Retention Specialist to be based in Umhlanga, Durban. Do you think you have what it takes to be our newest Purple Star? - The successful candidate will be responsible for managing SMS and Email campaigns tailored to both active and dormant users,...

Location- KZN Durban- On-site- Job Family- SALES AND SERVICES- Career Stream- CALL CENTRE (Service)- Leadership Pipeline- Manage Self: Technical- FAIS Affected- FAIS Affected - YesJob Purpose- To design and implement customer retention strategies to increase loyalty and retain business on short and long term insurance products.Responsibilities: - Analyse customer feedback, negotiate with...

We have the PERFECT job for you. Are you ready to develop skills that will last you a life time? Keep Reading. As a Retention consultant you will be the voice of our fortune thousands clients. Responsibilities: - Growing current clients portfolio - Identifying cross selling opportunities and provide leads - Delivering excellent clients service - Servicing of dedicated clients - Proccesing of...

Job Description: IT Sales & Retention Consultant Location: Westlands, NairobiHours: Full Time Company Overview Join a leading UK-based Managed Service Provider, renowned for its rapid growth and market leadership in IT Services, Managed Services, and VoIP/hosted telephony. This dynamic environment offers significant opportunities for career progression and professional development. Role...

We are seeking a Billing Specialist & Customer Service Retention Manager who will take end-to-end ownership of our billing operations, customer support functions, and client retention strategy. This is a foundational role, ideal for a self-starter ready to build and co-design the Finance and Customer Support department — including systems, processes, people, and policies — from the ground up. You...

Join our high-performing team and lead the way in driving operational excellence and sales success! We're looking for an experienced Senior Operations Manager to oversee and optimize our BPO and sales delivery teams in the Outbound Telco space. You'll be responsible for delivering revenue growth, improving efficiency, and ensuring outstanding client service - all while leading and developing a...

A leading financial services provider in Durban is seeking a client-focused individual to promote their products and provide high-quality service. The ideal candidate will ensure client retention, manage accounts, and adhere to compliance standards. A Matric certificate is required alongside FAIS compliance and Class of Business training. This role offers opportunities for personal development in...

A Client Manager is a quota-bearing sales persona and the primary purpose of the role is to take full ownership of named client accounts, retain these clients and find new business. The Client Manager is assigned a range of development and maintenance accounts and held accountable for the performance achievement of those accounts in terms of revenue retention, profitability management, and...

Job Description To provide an exceptional experience to private clients focused on foundational wealth creation, accumulation, and protection strategies. Enhance client engagement and loyalty by applying contextual Money Management principles, driving growth in the Vertical Sales Index (VSI), and fostering long-term client retention and entrenchment. Hello future Private Advisor Welcome to...

An exciting opportunity awaits a seasoned Commercial Lines Underwriter at a forward-thinking firm. This role involves ensuring that the insurance needs of clients are met and exceeded, maintaining strong relationships while managing policy renewals and administration. The ideal candidate will have a strong background in underwriting, excellent communication skills, and a detail-oriented approach....

A leading financial institution is seeking a Private Advisor to provide exceptional service and guidance on wealth creation to private clients. The ideal candidate will have a relevant degree, RE5 certification, and 3-5 years of experience in a financial sales/service environment. Responsibilities include driving client retention and managing relationships for growth. This role offers potential...

A financial services provider in KwaZulu-Natal is seeking a motivated individual to attract, acquire, and retain clients by selling financial products. This role emphasizes understanding client needs and providing tailored solutions. Candidates should have at least 5 years of experience if they hold a matric certificate or 1-2 years with an undergraduate degree. Strong sales skills and computer...

A leading financial services provider in Durban is seeking a Branch Consultant/Financial Advisor to promote products and provide exceptional client service. Ideal candidates will have at least Matric and be FAIS compliant. This role emphasizes client retention and financial advice, requiring strong product knowledge and adherence to compliance standards. Join a supportive company focused on...

A recruitment agency is seeking an Account Manager in Durban, KwaZulu-Natal, to enhance client relationships in freight forwarding. The successful candidate will need a minimum of 3 years' experience in the industry and strong knowledge of both local and international logistics. Responsibilities include managing rates, improving client solutions, and ensuring compliance with payment terms. This...

Job title : Manager, Regional Retention, Road Logistics Job Location : KwaZulu-Natal, Durban Deadline : December 18, 2025 Quick Recommended Links - Jobs by Location - Job by industries SUMMARY The main purpose of a Regional Sales Retention Manager role is to retain and grow existing customer relationships within a specific region, ensuring continued revenue, customer satisfaction, and...