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client retention jobs in Eastern Cape
Responsibilities Product Knowledge Understand each customer-facing Drivex service (e.g., eHailing, Grocery, Courier) and its user flows, app functionality, and operational dependencies. Research Gather data on user experience challenges, service gaps, and satisfaction patterns through CRM tools and user interviews. Deliverables Create satisfaction reports, support scripts, knowledge base...
A leading financial services provider in Gqeberha seeks to hire a financial advisor to promote its products and enhance market share. The role involves providing exceptional client service while managing profiles for retention. Candidates must have a Matric, be FAIS Compliant, and ideally hold an RE5 certification. The successful applicant will regularly report activities and ensure compliance...
Join a rapidly growing financial services firm as an Account Manager, where you'll play a pivotal role in enhancing client experiences and expanding forex products. This position offers the chance to work closely with clients, manage their accounts, and drive satisfaction and retention. With a focus on transparency and collaboration, you'll thrive in an environment that rewards excellence and...
Job Description To deliver exceptional experience and education to Private Clients/Private Clients RMB clients on basic wealth creation, accumulation, and overall protection tactics to increase vertical sales index (VSI) and drive client retention and entrenchment through using contextual Money Management principles Hello future Private Clients Advisor Welcome to FNB, the home of the...
Our Client is a cutting-edge digital marketing agency specializing in performance-driven advertising. They partner with eCommerce brands to create engaging and impactful ad campaigns that deliver exceptional results. Their team is fully remote and globally diverse, united by a shared passion for creativity and innovation. If you’re passionate about client success, digital strategy, and building...
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Client Delivery Specialist is a...
Let's Write Africa's Story Together Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description na To provide a positive customer experience by being helpful and sensitive to customer needs, managing expectations and providing solutions including directing customers to the correct channel in adherence to procedural, productivity and quality...
Business Segment: Business & Commercial Banking Location: ZA, Eastern Cape, Mthatha, Suite, Shop 3, 3rd Floor Savoy Shopping Centre, 912 Nelson Mandela Drive, Mthatha, 5100 To grow and retain a portfolio of high-value Premium Segment relationships through partnering for growth using an ecosystem mindset to proactively provide a high-end differentiated service with premium solutions that add...
ATNS seeks a candidate to manage and direct the provision of Air Traffic Services (ATS) in line with Air Traffic Service Unit (ATSU) business plan and Operations. To manage and oversee the provision of safe, orderly, and efficient Air Traffic Services (ATS) that will meet and satisfy all reasonable requirements of the aviation community in accordance with company policy and ICAO standards and...
Role Purpose The Investment Consultant crafts passionate, self-starter, energetic and meaningful partnerships that will stand the test of time with investment and wealth independent financial advisors (IFAs). Product, market, and sales knowledge will set them apart from their counterparts. The SIC/IFA business relationship will be strengthened by client engager (diversity), first-class service,...
Job Summary To drive the acquisition and registration of new home loans by executing targeted sales strategies, cultivating relationships with direct customers and sources, and providing end-to-end customer service. The role involves managing the home loan process from initial application to registration, in line with Absa’s compliance and governance standards. Remuneration is primarily...
Want to find a great balance in your next role with vibrant office culture and a Monday to Friday work week? At Flight Centre Business Travel (FCBT), we believe the best is here – travel is booming and we are expanding our teams of dedicated travel experts. What You Will Be Doing Focussed first and foremost on people‑led travel management, our number one Customer Value Proposition is the...
Sales Representative Reference: EL002697-Glyni-1 We are seeking a Sales Representative for a permanent vacancy based in East London, Eastern Cape. Duties & Responsibilities Applicants are required to meet the following criteria: - Grade 12 with qualification in marketing/sales management and good communication skills - 5+ years sales experience in food services, cleaning, packaging, and new...
Experience: Minimum of 5 years in a customer success or account management role, preferably within a B2B environment. Education: Bachelor's degree in Business, Marketing, or a related field. Skills: Strong communication, problem-solving, and interpersonal skills. Proficiency in CRM software (e.g., Salesforce, HubSpot). Attributes: Self-motivated, results-driven, and able to work independently...
Role Purpose Attract, acquire and retain clients by selling company products to generate new business and to provide after sales service to clients to ensure client retention, increase market share and contribute to the overall business objectives and its longterm viability, to assist clients with creating a personalised financial and investment plan through providing advice according to set...
Insurance Broker: Face to Face Distribution About the job Insurance Broker: Face to Face Distribution Purpose: The company's business product offering has grown significantly over the years which has led to the development of the face to face distribution channel. The incumbent of this newly created position will be responsible for growing and developing the business insurance portfolio. The...
Business Segment: Personal & Private Banking To provide an efficient and effective point of contact for new and existing Consumer Clients within the Branch and through proactive initiatives. To provide an onsite selling capability to lead sources and acquire new business within the relevant Local Market. To ensure that the clients' banking needs are identified and fulfilled efficiently and...
Job Description To deliver exceptional experience and education to Private Wealth clients on basic wealth creation, accumulation and overall protection tactics to increase vertical sales index (VSI) and drive client retention and entrenchment through using contextual Money Management principles. Private Wealth Advisor Welcome to FNB, the home of the #changeables. We design for the...
Branch Consultant / Financial Advisor - Lusikisiki Date: 11 Apr 2025 Location: Mthatha, Eastern Cape, ZA Who are we? Sanlam Developing Markets [SDM] (a wholly‑owned subsidiary of Sanlam Life Limited) is one of the top financial services providers in the South African entry‑level and emerging middle market. It aims to understand the unique requirements of clients and offers a wide range of...
Join a rapidly growing financial services firm as an Account Manager, where you'll play a pivotal role in enhancing client experiences and expanding forex products. This position offers the chance to work closely with clients, manage their accounts, and drive satisfaction and retention. With a focus on transparency and collaboration, you'll thrive in an environment that rewards excellence and...