Main Role Purpose:To ensure that processes and Routine Maintenance activities (Monitoring, backup, upgrading, patching and so on) of the Billing System are done according to schedule to meet SLA. Support Client (Users) on how to use the billing system and clarify any misunderstandings. Summary of Responsibilities: Preventative maintenance (installation of service packs, patches, hot fixes,...
ENVIRONMENT: A leading Cloud Solutions company is on the hunt for a highly skilled and customer-focused Technical Specialist to join their Professional Services team. This is more than a support role; you will be the technical architect and trusted advisor for their customers, designing, deploying, and managing sophisticated communication solutions that solve real-world business problems. You...
The IT Business Support Specialist plays a key role in delivering advanced technical assistance and ensuring a high standard of customer satisfaction. This role focuses on providing in-depth troubleshooting, supporting complex customer setups, and driving first-time resolution of support requests. The specialist will be responsible for handling escalated technical issues that require strong...
We are looking for a young, enthusiastic individual with their own transport to join our team as an ICT Hardware Installer. Key Requirements: - Matric preferred, but a good attitude and willingness to learn are just as important - Own transport and ability to travel to client sites - Interest in ICT hardware, networks, and telecommunication systems Job Responsibilities: - Travel to client sites...
Job Description - Achieving sales MRC of 1 x CTC - Pipeline build of 4 x CTC monthly - Cold Calling, Prospecting and Networking to attend 10 new business customer meetings per week - Be fully trained and knowledgeable in the Vox product stack - Follow Vox Academy or external courses as directed / required by the business on a regular basis - Solution selling of key products to new customers -...
Responsibilities - Achieve targets for the retention of B2C and B2B members in allocated segments through undertaking telephony and face to face relationship/account management activities - Implement business development activities identified in the sales plans for allocated key priority segments that will contribute to the achievement of country business plan objectives, and ensure...
The Dialler Strategy & Campaign Operations Specialist is responsible for the end-to-end design, setup, optimisation, and performance management of outbound dialler campaigns across lead generation and debt collection portfolios. This role manages all outbound dialler activity within Omni and Vicidial, ensures accurate integration and data flow into Excalibur CRM, and drives campaign efficiency...
Location: Hybrid (Bedfordview) Employment Type: Full-Time Industry: IT Infrastructure | Financial Services | Insurance WatersEdge Solutions is partnering with an established financial services business to recruit a highly skilled and proactive Senior Systems Administrator. This is a hands-on, critical infrastructure role responsible for the security, reliability, and performance of all IT...
JOB ROLE REQUIREMENTS QUALIFICATIONS • Recognized degree or equivalent • ITIL Service management Basic Guidelines for IT Services and Management EXPERIENCE • 5 Years in IT Management • Experience in dealing with teams within a geographical and technical complex environment • Work experience within the retail and manufacturing environment (desirable) would be an advantage KNOWLEDGE REQUIRED •...
Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer operations, service delivery, sales performance, and contact centre leadership. This is a multi-role opportunity spanning operations management, team leadership, quality assurance, training, workforce management (WFM),...
Role Purpose Responsible for ensuring strategic goals are met through forecast modeling, capacity planning, collaboration and effective communication. Requirements - Matric / Grade 12 - Essential - 3-year degree in Mathematics, Statistics or Operations Management - Desirable - Applicable technology certification - Desirable - 1 - 2 years experience as a scheduler or similar position. - 2 - 5...
Duties & Responsibilities Provide Tier 2/Tier 3 support across all Servest sites, acting as an escalation point for Helpdesk and Tier 1 Technicians. Deliver stable, secure, and agile IT infrastructure services including: - Windows OS - Network and VPN services - Storage and backup - Information security and monitoring - Telephony & conferencing technolog Manage and maintain: - On-premise and...
A global systems integrator and digital transformation expert focused on technology-enabled CX is seeking a talented Telephony Engineer to join their dynamic team. They are seeking a highly organised, performance-driven demand generation team leader to build. A hands-on leader to develop and scale a high-performing outbound Sales Development function supporting local and international markets....
Senior IT Infrastructure Engineer Responsibilities Hybrid Infrastructure Operations - Deploy, configure, and maintain Windows and Linux servers across on-premises and Microsoft Azure environments. - Manage HP Synergy blade servers and associated storage technologies. - Administer Hyper-V clusters and failover configurations for Microsoft SQL Server. - Perform regular patching, firmware...
Your role - To provide the onsite support for end users to identify, diagnose and rectify any issues in computer hardware, software, services, and applications. - Support end users and deliver IT services in the areas of Microsoft 365, MS Teams, PC support, LAN and WAN, video conferencing etc. - Hands-on practice on Microsoft Power platform services including Power automate and power app. -...
Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer operations, service delivery, sales performance, and contact centre leadership. This is a multi-role opportunity spanning operations management, team leadership, quality assurance, training, workforce management (WFM),...
Introduction We're a fast-growing label & flexible-packaging manufacturer serving FMCG, food & beverage, logistics and e-commerce brands. We move quickly, value clear communication, and reward people who own outcomes. Duties & Responsibilities What you'll do: - Call every new quote within parameters, confirm spec/timing/decision process, and drive to PO. - Run structured follow-ups...
ENVIRONMENT: A leading Cloud Solutions company is on the hunt for a motivated Junior Technical Specialist to join their Professional Services team. This is an exciting growth role for candidates who want to develop their technical and integration skills in the world of unified communication, contact centers, workflow automation and AI-driven solutions. You will be assisting with solution...
Job Title: High-Performance Sales Specialist Location: Centurion Salary: Competitive + Commission + Excellent Benefits (Fuel & Cell Allowance) Job Type: Full-time About Vox Vox Telecom is a leader in the South African Telecommunications industry, delivering cutting-edge Fibre, Telephony, and IT solutions. We're innovation-driven, performance-focused, and customer-obsessed. We're on the...
Company Overview: We are a dynamic and rapidly evolving ICT solutions provider, offering a comprehensive range of communication, connectivity, and security solutions tailored to meet the needs of businesses. As specialists in IP communications, we deliver cutting-edge products and services in telecommunications, networks, cyber security, office automation, smart automation, and more. We are...