Senior IT Operations Engineer Responsibilities: - Design, administer, and maintain the companys IT infrastructure. - Create and implement policies, procedures, and standards for IT operations and services. - Keep up to date with rapid technological changes. - Support the administration of a wide area and local network. - Provide technical 2nd and 3rd level support to end...
Company Description Founded in 1965, SCG is a leading supplier of business-to-business communication products and services, focusing on delivering exceptional customer service. As a Tier 2 Internet Service Provider (ISP), the company is trusted by businesses for its robust communication solutions and reliable support. Headquartered in Alberton, SCG employs over 500 professionals across various...
Job Title: Microsoft Certified Engineer – Microsoft Teams Administrator Location: Africa (Onsite & Remote) Experience: 3–5 Years Job Type: Full-Time Role Overview: We are seeking a Microsoft Certified Engineer with strong expertise in administering and managing Microsoft Teams environments. The ideal candidate will be certified in MS-700: Managing Microsoft Teams and have hands-on experience...
At Voyc, we empower financial services firms to achieve better customer outcomes and stronger compliance by analysing 100% of customer interactions. Through post-call AI analysis, we surface risk, quality and performance insights early, enabling faster action and more consistent decision-making. Just as importantly, we help agents grow through clearer, evidence-based coaching that boosts...
Functieomschrijving You will be responsible for the triage and root cause identification of all SDWAN related issues that are identified for attention. A key element to the role is the use of tooling and problem solving approach to rapidly identify probable cause and either resolve or pass onto the next engineering level to address. This will include all elements of the SDWAN network environment...
Please note that this position is based in The Middle East (Qatar). Flights, Visa, Accommodation and Additional benefits apply. Job description: Senior Infrastructure Engineer is responsible for maintaining the safety and security of the organization's systems and network to prevent unauthorized access and avoid data breaches. This position involves strategic planning, project management, team...
Main Role Purpose:To ensure that processes and Routine Maintenance activities (Monitoring, backup, upgrading, patching and so on) of the Billing System are done according to schedule to meet SLA. Support Client (Users) on how to use the billing system and clarify any misunderstandings. Summary of Responsibilities: Preventative maintenance (installation of service packs, patches, hot fixes,...
"At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work." Klipboard provides specialist software, services and support to deliver fully integrated trading and business management...
ENVIRONMENT: This role is for an experienced IT Infrastructure Specialist to join a medical technology team. The position is responsible for specifying, building, and maintaining the server infrastructure for a critical, Docker-based medical web application. The engineer will ensure robust, secure, and high-availability operations within the company s own infrastructure, leveraging a diverse...
The IT Business Support Specialist plays a key role in delivering advanced technical assistance and ensuring a high standard of customer satisfaction. This role focuses on providing in-depth troubleshooting, supporting complex customer setups, and driving first-time resolution of support requests. The specialist will be responsible for handling escalated technical issues that require strong...
A global systems integrator and digital transformation expert focused on technology-enabled CX is seeking a talented Telephony Engineer to join their dynamic team. They are seeking a highly organised, performance-driven demand generation team leader to build. A hands-on leader to develop and scale a high-performing outbound Sales Development function supporting local and international markets....
1. Provide support and maintain VOIP infrastructure. - Monitor voice servers (Cisco and Real Connect), SIP trunks and gateways for problems (Switchboard system, Cisco Call mangers, Cisco Transcoders, Cisco Session Boarder Controllers, and Cisco voice gateways) - Create user profiles for Cisco phones; add Cisco phones and user profiles to the CUCM; assign users to relevant groups, create hunting...
DescriptionPURPOSE STATEMENTTo ensure sustainable IT Network for Assupol Group of Companies - Provide support and maintain the voice infrastructure.- Monitor voice servers, SIP trunks and gateways for problems(Switchboard system, Call managers, Transcoders, Session Boarder Controllers, and voice gateways)- Create user profiles on the cisco phones; add phones and user profiles to call managers;...
Overall Job Purpose:This is for a position that is a natural technical progression from the Senior ICT Support role. It is a role with additional responsibility whereby national oversight of a technical nature is required for one or more brands. Responsible for administration, the co-ordination, configuration, installation, documentation and management of ADvTECH IT architectures and related...
At Voyc, we empower financial services firms to achieve better customer outcomes and stronger compliance by analysing 100% of customer interactions. Through post-call AI analysis, we surface risk, quality and performance insights early, enabling faster action and more consistent decision-making. Just as importantly, we help agents grow through clearer, evidence-based coaching that boosts...
Job Title: Microsoft Certified Engineer – Microsoft Teams Troubleshooting Specialist Location: Africa (Onsite & Remote) Experience: 3–5 Years Job Type: Full-Time Role Overview: We are seeking a Microsoft Certified Engineer with deep expertise in diagnosing and resolving complex Microsoft Teams issues. The ideal candidate will be certified in MS-740: Troubleshooting Microsoft Teams and possess...
Functieomschrijving TS Implementation Engineer is involved in highly complex environments for installation, conguration and fault management. They provide technical support to Dimension Data clients. This includes remotely supporting clients within Service Level Agreements (SLAs) to install and congure software and hardware, resolve incidents, perform root cause analysis and adhere to any...
Senior IT Infrastructure Engineer Responsibilities Hybrid Infrastructure Operations - Deploy, configure, and maintain Windows and Linux servers across on-premises and Microsoft Azure environments. - Manage HP Synergy blade servers and associated storage technologies. - Administer Hyper-V clusters and failover configurations for Microsoft SQL Server. - Perform regular patching, firmware...
Job Profile Summary Our Senior Client Delivery Manager - Network Services will be responsible for high-level relationship management with clients. Serves as the primary management contact and client liaison during delivery of a professional services engagement or an outsourced solution. Strategically focused and responsible for client satisfaction, maintaining client communication, and the...