A staffing agency in Johannesburg is seeking a skilled Unified Communications Engineer to implement and configure UCC solutions. The role requires proven experience with SIP Trunks, Call Recording Solutions, and a strong technical background, including certifications like Ribbon SBC and BroadWorks. The ideal candidate will provide tailored solutions to clients and offer technical support for...
At Voyc, we empower financial services firms to achieve better customer outcomes and stronger compliance by analysing 100% of customer interactions. Through post‑call AI analysis, we surface risk, quality and performance insights early, enabling faster action and more consistent decision‑making. Just as importantly, we help agents grow through clearer, evidence‑based coaching that boosts...
Company Description Founded in 1965, SCG is a leading supplier of business-to-business communication products and services, focusing on delivering exceptional customer service. As a Tier 2 Internet Service Provider (ISP), the company is trusted by businesses for its robust communication solutions and reliable support. Headquartered in Alberton, SCG employs over 500 professionals across various...
At Voyc, we empower financial services firms to achieve better customer outcomes and stronger compliance by analysing 100% of customer interactions. Through post-call AI analysis, we surface risk, quality and performance insights early, enabling faster action and more consistent decision-making. Just as importantly, we help agents grow through clearer, evidence-based coaching that boosts...
Data Pipeline Development and Maintenance - Assist in building and maintaining data pipelines under the guidance of senior engineers. - Support extraction, transformation, and loading (ETL/ELT) processes using SQL and Python. - Monitor data flows to identify and resolve simple data quality or performance issues. Data Integration and Quality - Support integration of data from multiple sources...
Overview At 2U, we are all in on purpose. We are motivated by our mission – to eliminate the back row in education – and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX, the world’s leading online learning platform, 2U powers more than 4,000 online higher education offerings – from free courses to full degrees. Together with more...
Job Summary The Senior IT Infrastructure Engineer is responsible for the setup, configuration, support, and maintenance of a hybrid IT infrastructure environment, encompassing on-premises and cloud-based servers, storage, and network systems. The role ensures optimal performance, security, and availability of IT services while supporting continuous improvement through upgrades, patching, and...
About the job Infrastructure Support Engineer Key purpose: As a business, we are going through a period of Transformation and are continuing to bolster the IT function from the company's IT centre of excellence in Glasgow. Within this role, you will be involved in technical project work and support the first/second line support team; you will also be responsible for ongoing maintenance and...
Job Description: The Senior IT Infrastructure Engineer is responsible for the setup, configuration, support, and maintenance of our clients hybrid infrastructure environment, which includes on-premises and cloud based servers, storage, and network switches. The role ensures optimal performance, security, and availability of infrastructure services and supports continuous improvement through...
ENVIRONMENT: A leading Cloud Solutions company is on the hunt for a versatile and motivated Field Services Engineer to join their dynamic Field Services team. This role is ideal for a candidate with a strong background in unified communications, contact center technologies, and network engineering, who is passionate about solution deployment, integration, and automation. The Field Services...
Engineering Manager - Contact Centre Platforms Lead the transformation of high-volume contact centre ecosystems at scale Remote role with global impact across customer experience platforms About Our Client Our client a global technology company delivering high-performance software solutions. Focused on engineering excellence and collaboration, they partner with clients to solve complex...
Reference: PC001622-RC-1 Our client based in Claremont, Cape Town, is seeking an experienced I & O Operations and Support Engineer to join their team. Duties & Responsibilities EMPLOYMENT TYPE: Permanent SECTOR: IT BASIC SALARY: R26 000 START DATE: A.S.A.P / Immediate REQUIREMENTS: - Matric - Relevant IT Qualification - 5 – 7 Years IT experience - MCSE / MCITP or Recognised Degree/Diploma -...
Reference: ITE005618-DAP-1 Are you ready to embark on your career in the dynamic world of Telecommunications? Our client is looking for a highly motivated and talented individual to join their team as a Junior IT Technical Engineer. As a foundational member of the technical team, you will play a pivotal role in supporting telephony solutions and contributing to various projects within the...
At Voyc, we empower financial services firms to achieve better customer outcomes and stronger compliance by analysing 100% of customer interactions. Through post-call AI analysis, we surface risk, quality and performance insights early, enabling faster action and more consistent decision-making. Just as importantly, we help agents grow through clearer, evidence-based coaching that boosts...
Overview As an Avaya Engineer (L3), you will be responsible for the information technology (IT) support of our business. You will provide IT technical support to all teams within the organisation and ensure that they have access to their devices and data wherever they are in the world. You'll be able to build strong relationships with colleagues from other departments in order to share knowledge...
ENVIRONMENT: YOUR ambition, strong technical curiosity and customer-first mindset is wanted by a thriving Managed Service Provider company to fill the role of a 1st Line Technical Support Engineer. You will support a diverse client base remotely and occasionally onsite. This role offers exposure to a wide range of technologies and the chance to grow your skills through collaboration with senior...
Responsibilities: Hybrid Infrastructure Operations - Deploy, configure, and maintain Windows and Linux servers across on-premises and Microsoft Azure environments. - Manage HP Synergy blade servers and associated storage technologies. - Administer Hyper-V clusters and failover configurations for Microsoft SQL Server. - Perform regular patching, firmware updates, and server upgrades in line with...
A leading recruitment firm is seeking an experienced Avaya Engineer (L3) in Johannesburg, South Africa. The role involves providing IT technical support to ensure teams have access to their devices and data globally. Candidates should have 6-8 years of experience, with a focus on Avaya Telephony administration, and possess strong communication skills. A self-disciplined approach and the ability...
At Voyc, we empower financial services firms to achieve better customer outcomes and stronger compliance by analysing 100% of customer interactions. Through post-call AI analysis, we surface risk, quality and performance insights early, enabling faster action and more consistent decision-making. Just as importantly, we help agents grow through clearer, evidence-based coaching that boosts...
About the job Senior IT Operations Engineer Senior IT Operations Engineer Responsibilities: Design, administer, and maintain the companys IT infrastructure. Create and implement policies, procedures, and standards for IT operations and services. Keep up to date with rapid technological changes. Support the administration of a wide area and local network. Provide technical 2nd and 3rd level...