A recruitment agency is seeking a talented ICT Sales Consultant in Durban to identify client needs and provide innovative telephony and office automation solutions. The ideal candidate has at least 3 years of experience in the industry and possesses strong communication and presentation skills. This role offers the opportunity to exceed sales targets in a fast-paced environment. A valid driver's...
A consulting firm in Cape Town is seeking an experienced Business Analyst to support Contact Centre and telephony projects. The ideal candidate should have hands-on experience with telephony systems including PBX, IVR, and ACD. Responsibilities include gathering requirements, analyzing processes, designing solutions, and liaising between technical teams and business stakeholders. A Bachelor’s...
A staffing agency in Johannesburg is seeking a skilled Unified Communications Engineer to implement and configure UCC solutions. The role requires proven experience with SIP Trunks, Call Recording Solutions, and a strong technical background, including certifications like Ribbon SBC and BroadWorks. The ideal candidate will provide tailored solutions to clients and offer technical support for...
Applications are invited for the position of Manager: Operational Training based at FAOR Air Traffic Services, Peromnes Grade 7. The successful applicants will be reporting to the Head of ATS Capacity Planning. Strategic Alignment Manage and ensure the alignment of training to business needs and requirements in order to meet the skills, competence and operational safety requirements of ATS....
Job Title: Team Leader - Fraud Analysts To supervise and provide motivational direction to a team of Fraud Analysts to ensure delivery of an efficient and effective service to the business and Counter Fraud teams while ensuring delivery of business performance objectives, KPIs, and SLAs in accordance with company procedures and policies. Job Responsibilities: - Ensure delivery of targets. -...
Job Overview Managing the day-to-day IT operations 24/7, ensuring Client SLA’s are met with regards to services and delivery, and ensuring that the IT Helpdesk provides excellent customer service in supporting the business. Keeping the fault/request queue below the set maximum target and being a role model while setting an example for the desired standards of conduct, leadership, integrity, and...
At Voyc, we empower financial services firms to achieve better customer outcomes and stronger compliance by analysing 100% of customer interactions. Through post‑call AI analysis, we surface risk, quality and performance insights early, enabling faster action and more consistent decision‑making. Just as importantly, we help agents grow through clearer, evidence‑based coaching that boosts...
Do you want to save lives? Our Service is a leader in our industry and IT requires innovative and responsible people to help us deliver a life-saving service. An opportunity has arisen for an IT Professional who wants to make a difference in people’s lives to join a dynamic and supportive IT Solutions Team. In this exciting role, you will liaise both with the internal development team and...
Job Title: Technical I, IT Operations Job Description We’re Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and...
Role Purpose Infinity Services Partner Company is a Managed Services Business, wholly owned by and a fully-fledged subsidiary of Vodacom. Infinity Services Partner Company is looking for a WFM Scheduler. The role involves developing and maintaining efficient schedules for contact center staff. Analyzing data to optimize service and staffing resources, collaborating with operational supervisors...
Company Description Founded in 1965, SCG is a leading supplier of business-to-business communication products and services, focusing on delivering exceptional customer service. As a Tier 2 Internet Service Provider (ISP), the company is trusted by businesses for its robust communication solutions and reliable support. Headquartered in Alberton, SCG employs over 500 professionals across various...
Purpose of the Job - Responsible for ATO approval and oversight. - Responsible for FSTD oversight and approval. - Review and approval of Syllabi and Curricula. - Responsible for licensing standards and regulations for all aircrew licenses; oversight of Designated flight examiners, Radio telephony Examiners and Language proficiency examiners; approval and oversight of examination centers. -...
At Voyc, we empower financial services firms to achieve better customer outcomes and stronger compliance by analysing 100% of customer interactions. Through post-call AI analysis, we surface risk, quality and performance insights early, enabling faster action and more consistent decision-making. Just as importantly, we help agents grow through clearer, evidence-based coaching that boosts...
About the job IT Infrastructure Technical Coordinator 12 Month Contract (On-site) The IT Infrastructure Technical Coordinator is responsible for overseeing the planning, coordination, configuration, installation, and management of all network-related services within the organization. This includes LAN, WAN, Wireless, Satellite, Telephony, and related client services. The role involves...
A global technology and services leader in Umhlanga Rocks is seeking a Technical I in IT Operations. This role includes providing end-user support across desktop, network, telephony, and applications. Key duties include troubleshooting issues, ensuring security compliance, and managing ticket resolutions. Candidates should have over 4.5 years of experience with desktop/laptop support, a degree in...
About the job ICT Sales Consultant - DBN Career Recruit is hiring on behalf of our client, a leader in the telephony and office automation industry, for a dynamic and experienced Sales Solution Consultant. This role is perfect for a self-motivated professional who thrives in a fast-paced environment and is passionate about delivering innovative solutions to clients. Key Responsibilities: -...
About the job Cisco Unified Communications Manager L3 As a CiscoUnified Communications Manager L3, you'll be responsible for the day-to-day management of all the technical aspects of our communication infrastructure. Requirements - To work with customers to understand needs, communicate your needs and requirements, see what they want and then deliver a solution - Provide technology solutions...
About the job IM Specialist: VDN Solutions Job purpose: The role will provide support to the IM VDN tower specializing in voice and data networking. Knowledge of Internetworking, Cloud functionality, IP Telephony, Wireless networking and Network Security principles across the Clients estate. The successful candidate would be required to deliver service excellence in both daily Business as usual...
Overview As an Avaya Engineer (L3), you will be responsible for the information technology (IT) support of our business. You will provide IT technical support to all teams within the organisation and ensure that they have access to their devices and data wherever they are in the world. You'll be able to build strong relationships with colleagues from other departments in order to share knowledge...
A leading recruitment firm is seeking an experienced Avaya Engineer (L3) in Johannesburg, South Africa. The role involves providing IT technical support to ensure teams have access to their devices and data globally. Candidates should have 6-8 years of experience, with a focus on Avaya Telephony administration, and possess strong communication skills. A self-disciplined approach and the ability...