Service Desk Analyst jobs in Eastern Cape

Functieomschrijving The Service Desk Agent is a technical role within the Service Desk which reports into the Service Desk Team Leader. Daily responsibilities include responding to in-bounds, routine customer telephone inquiries regarding products, services, order status, and other general questions. Typically uses scripted dialogue and may escalate inquiry to product support, billing, sales or...

Systems Analyst Services - 6 Month Contract Key Responsibilities Business & Systems Analysis - Analyse business problems and requirements to design feasible IT solutions. - Facilitate workshops and meetings to gather user requirements. - Document business requirements, processes, and secure stakeholder sign-off. - Conduct fit-gap analysis between current and future processes. - Manage...

Availability: Part Time/Full Time We are looking for an enthusiastic and dedicated individual to join our team as a Desk Staff As a Desk Staff, you will be the first point of contact and will manage front desk operations including check ins, orientations, facility explanations, memberships/day passes, cleaning, etc.; will foster a fun and welcoming environment by providing the utmost customer...

COST ANALYST/EAST LONDON As a Cost Analyst, you will be responsible for analyzing and calculating food cost processes for the company. This includes managing the bill of materials, conducting monthly food cost calculations, and preparing various variance reports. Your work ensures accurate financial reporting and supports operational efficiency across all restaurants QUALIFICATIONS &...

Overview: The Cost Analyst is responsible for analysing and managing food cost processes across the company’s restaurant network. This includes maintaining the Bill of Materials (BOM), performing monthly food cost calculations, investigating variances, and providing actionable insights to improve operational efficiency. The role works closely with Finance, Operations, Supply Chain, and Marketing...

Senior Business Analyst (Remote SA) Qualifications & Experience - Minimum 7 years proven experience as a Business Analyst type role, in financial services, banking, credit, fintech, or a complex operational environment. - Strong background in bridging business needs and technical solutions, with experience working closely with developers, project managers, and external vendors (limited). -...

Overview Hire Resolve’s client is looking for a Support Analyst to join their team. The main purpose of the Support Analyst is to support and monitor the day-to-day performance of applications in the Operations Applications suite. Support includes analyzing enhancements and responding to production issues and outages related to the application in a timely manner. Responsibilities: Support and...

- Have good communication skills. - Have good telephone and email communication skills. - Work well under pressure. - Have good time keeping skills. - Have good punctuality. - Remain calm and professional when dealing with customers. - Manage incoming calls on service desk and log calls on BPO. - Identify correct fault diagnosis and action service calls according to urgency. - Assist team members...

Recruiter: Abantu Staffing Solutions Job Ref: Date posted: Tuesday, November 4, 2025 Location: East London, South Africa SUMMARY: POSITION INFO: Overview: The Cost Analyst is responsible for analysing and managing food cost processes across the company's restaurant network. This includes maintaining the Bill of Materials (BOM), performing monthly food cost calculations, investigating...

Why join Safeguard Global? We want to help you "Work in Any Way " - that makes time for family, commitments, and life outside, so that you can have the best of both worlds. When you own what you do and are driven to deliver, you have the flexibility to decide where and how you work. Our roles aren't just remote and hybrid first—they break free from the traditional ways of doing things, paving a...

Supply Chain Analyst required for a reputable automotive manufacturing company based in East London, Eastern Cape Requirements: - Minimum tertiary qualification / technical diploma and/or specific training on supply chainmanagement - Minimum 3-5 years’ experience within a similar role - Must possess excellent communications skills have and the ability to work effectively with all...

Eastern Cape, East London- Negotiable Cost To Company (Market related, Negotiable) Opportunity Available!! Our leading client in the Automotive Sector is looking to employ a Supply Chain Analyst to join their dynamic team in East London.- Maintain and manage vendor accounts- Responsible for booking, processing and analysing freight documentation- Prepare and distribute weekly overviews on...

Overview- Review and approve batch documentation in line with SOP and quality standards- Perform lab quality review in line with SOP- Provide services according to Production plan- Related administrative tasks Responsibilities Planning and Operational Support- Oversees work and/ or serve as a lead technical expert- Optimise and facilitate implementation of current processes- Identify gaps in...

Who we are We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers. We help companies put trust - an abstract idea - to work....

Job Description Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Collaboration Managed Services...

About usNinety One is an independent, active global asset manager with £152.1 billion- of assets under management.Established in South Africa in 1991, as Investec Asset Management, the firm started offering domestic investments in an emerging market. In 2020, almost three decades of organic growth later, the firm demerged from Investec Group and became Ninety One.Our distinctive capabilities sit...

Service Manager (SAP Powertrain Applications) required for a renowned automotive company Remote role Qualification and Experience - Bachelor’s degree in information technology, Business Management, or a related field. - 5+ years of experience in IT service management, preferably in a service manager or similar role. - Proven experience managing IT service providers and vendor relationships. -...

Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive.Your day at NTT DATAThis role involves evaluating customer interactions,...

Overview Hire Resolve’s client is looking for an experienced IT Service Management Administrator to join their team. The ideal candidate will have a deep understanding of ITIL and experience in service delivery, incident, and problem management, change management, event management, request management, CMDB and continuous service improvement. Responsibilities: Administer and maintain the ITSM...

ROLE OVERVIEW The Services Manager is responsible for managing service contracts, ensuring performance standards are met, and overseeing operational services across all soft and technical services. This role ensures the efficient and effective delivery of services, maintaining high standards of quality and compliance. The role will also ensure a focus on service performance against contracts, as...