Functieomschrijving The Service Desk Agent is a technical role within the Service Desk which reports into the Service Desk Team Leader. Daily responsibilities include responding to in-bounds, routine customer telephone inquiries regarding products, services, order status, and other general questions. Typically uses scripted dialogue and may escalate inquiry to product support, billing, sales or...
- Have good communication skills. - Have good telephone and email communication skills. - Work well under pressure. - Have good time keeping skills. - Have good punctuality. - Remain calm and professional when dealing with customers. - Manage incoming calls on service desk and log calls on BPO. - Identify correct fault diagnosis and action service calls according to urgency. - Assist team members...
Overview Hire Resolve’s client is looking for an experienced IT Service Management Administrator to join their team. The ideal candidate will have a deep understanding of ITIL and experience in service delivery, incident, and problem management, change management, event management, request management, CMDB and continuous service improvement. Responsibilities: Administer and maintain the ITSM...
Service Manager (SAP Powertrain Applications) required for a renowned automotive company Remote role Qualification and Experience - Bachelor’s degree in information technology, Business Management, or a related field. - 5+ years of experience in IT service management, preferably in a service manager or similar role. - Proven experience managing IT service providers and vendor relationships. -...
Job Description Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Collaboration Managed Services...
About usNinety One is an independent, active global asset manager with £152.1 billion- of assets under management.Established in South Africa in 1991, as Investec Asset Management, the firm started offering domestic investments in an emerging market. In 2020, almost three decades of organic growth later, the firm demerged from Investec Group and became Ninety One.Our distinctive capabilities sit...
Cash: - Ensure that the banking is done daily in conjunction with the Store Manager as per the banking procedures - Ensure all cash ups balance with the banking - The drop safe must be always locked and the key kept by the Admin Controller. - Cash float must be checked and all spare keys for the floats must be kept at a safe place sealed in packets in the safe. - Cash floats must always balance,...
The Administration controller will be responsible to perform clerical information processing tasks and activities associated with the update and maintenance of Store Operations records and registers. The Administration controller will also need to attend to general office applications with respect to the provision of routine procedural information KEY RESPONSIBILITIES: 1. Cash " Ensure that the...
Key Responsibilities: - Business Development: Proactively reach out to potential clients and promote Grey's Recruitment staffing solutions. - Client Engagement: Distribute company information to raise service awareness and establish and maintain LinkedIn connections for business development. - Client Relationship Management: Regularly visit new and existing clients to understand their...
Dental Assistant/Receptionist at Pristine Dentistry Ingle Family Dental Ingle Farm, Adelaide SA Dental (Healthcare and Medical) Full time 32 to 36 per hour Join Our Team at Pristine Dentistry Pristine Dentistry is seeking a dedicated and skilled Dental Assistant/Front Office Co-Ordinator for part-time - casual - Full-time position. If you are passionate about providing exceptional...
Company Description: Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers...
We are looking for a self-motivated individual with proven retail management experience and the ability to work within a fast-paced, ever-changing environment. Here is your opportunity to shine within a challenging role where you can grow your career, inspire and motivate others.Key Responsibilities: Day-to-day running of the store Managing stock losses to make sure shrinkage is in line with the...
ROLE OVERVIEW The Services Manager is responsible for managing service contracts, ensuring performance standards are met, and overseeing operational services across all soft and technical services. This role ensures the efficient and effective delivery of services, maintaining high standards of quality and compliance. The role will also ensure a focus on service performance against contracts, as...
The Administration controller will be responsible to perform clerical information processing tasks and activities associated with the update and maintenance of Store Operations records and registers. The Administration controller will also need to attend to general office applications with respect to the provision of routine procedural information KEY RESPONSIBILITIES: 1. Cash " Ensure that the...
The receptionist will be responsible for ensuring smooth front desk operations and delivering excellent customer service. Key duties include: - Guest Check-In/Out: Greet guests, manage check-ins and check-outs, issue room keys, and handle reservations. - Customer Service: Answer inquiries about hotel services, amenities, and local attractions, and assist with special requests. - Phone and Email...
The Administration controller will be responsible to perform clerical information processing tasks and activities associated with the update and maintenance of Store Operations records and registers. The Administration controller will also need to attend to general office applications with respect to the provision of routine procedural information KEY RESPONSIBILITIES: 1. Cash " Ensure that the...
Purpose of the Role To provide reliable first- and second-line IT support to end users, ensuring the availability, security, and optimal performance of desktop systems, network infrastructure, and IT assets across the organisation. Key Responsibilities - Provide technical support for desktops, laptops, printers, mobile devices, and peripherals via in-person, remote, and telephonic channels. -...
Our client in the hospitality industry, located in the Amatola Coastal region, is seeking a reliable and detail-oriented Front of House / Junior Bookkeeper to join their team. This role combines front-of-house responsibilities with junior bookkeeping duties and is ideal for someone who enjoys working with people while maintaining strong financial and administrative control. The successful...
The Administration controller will be responsible to perform clerical information processing tasks and activities associated with the update and maintenance of Store Operations records and registers. The Administration controller will also need to attend to general office applications with respect to the provision of routine procedural information KEY RESPONSIBILITIES: 1. Cash • Ensure that the...
Cash: - Ensure that the banking is done daily in conjunction with the Store Manager as per the banking procedures - Ensure all cash ups balance with the banking - The drop safe must be always locked and the key kept by the Admin Controller. - Cash float must be checked and all spare keys for the floats must be kept at a safe place sealed in packets in the safe. - Cash floats must always balance,...