IT service desk analyst jobs in Eastern Cape

Functieomschrijving The Service Desk Agent is a technical role within the Service Desk which reports into the Service Desk Team Leader. Daily responsibilities include responding to in-bounds, routine customer telephone inquiries regarding products, services, order status, and other general questions. Typically uses scripted dialogue and may escalate inquiry to product support, billing, sales or...

Overview Hire Resolve’s client is looking for an experienced IT Service Management Administrator to join their team. The ideal candidate will have a deep understanding of ITIL and experience in service delivery, incident, and problem management, change management, event management, request management, CMDB and continuous service improvement. Responsibilities: Administer and maintain the ITSM...

Purpose of the Role To provide reliable first- and second-line IT support to end users, ensuring the availability, security, and optimal performance of desktop systems, network infrastructure, and IT assets across the organisation. Key Responsibilities - Provide technical support for desktops, laptops, printers, mobile devices, and peripherals via in-person, remote, and telephonic channels. -...

MAIN PURPOSE OF THE JOB: The primary purpose of this role is to create, implement and support automated business processes. The successful candidate will work under the direction of the Business Process Automation (BPA) Lead to understand project requirements as dictated by business needs then work towards providing automated solutions to satisfy those needs. New technologies will be vetted...

OUR HIRING PROCESS:- We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.- At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text...

Available Vacancies - Applicants are invited to apply for the above-indicated vacancy that exists in the Regulatory Affairs Management division, based in Woodmead, Gauteng. The incumbent will report directly to the Head of South Africa Regulatory. - Aspen Office In South Africa 2025/09/02 - Applicants are invited to apply for the above-indicated vacancy that exists in the Aspen Central...

Why join Safeguard Global? We want to help you "Work in Any Way " - that makes time for family, commitments, and life outside, so that you can have the best of both worlds. When you own what you do and are driven to deliver, you have the flexibility to decide where and how you work. Our roles aren't just remote and hybrid first—they break free from the traditional ways of doing things, paving a...

Who we are We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers. We help companies put trust - an abstract idea - to work....

OUR HIRING PROCESS:- We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.- At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text...

- About us Ninety One is an independent, active global asset manager with £152.1 billion * of assets under management. Established in South Africa in 1991, as Investec Asset Management, the firm started offering domestic investments in an emerging market. In 2020, almost three decades of organic growth later, the firm demerged from Investec Group and became Ninety One. Our distinctive...

Service Manager (SAP Powertrain Applications) required for a renowned automotive company Remote role Qualification and Experience - Bachelor’s degree in information technology, Business Management, or a related field. - 5+ years of experience in IT service management, preferably in a service manager or similar role. - Proven experience managing IT service providers and vendor relationships. -...

Job Description Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Collaboration Managed Services...

DUTIES & RESPONSIBILITIES: - Performs installation, configuration, and upgrades of the Connected Product solutions. - Monitors solution performance/availability; suggest alternative approaches when applicable. - Works with the Connected Product Development Team to troubleshoot issues reported by the customers/stakeholders; record the issues in the ticketing system. - Documents the implemented...

POSITION PURPOSE Responsible for the effective management of the telephone switchboard and maintenance of a computerized database of telephone information. Performs switchboard operation service including receiving telephone calls, transferring the caller to the correct individual or department and taking messages. Receive all telephone calls in a friendly and professional manner. Answer calls...

Join Our Team at IIE Rosebank College The Independent Institute of Education, Rosebank College, is part of the ADvTECH Group, Africa's leading private education provider. From our humble beginning in 1909, Rosebank College has grown to a student population of more than 30,000 students nationwide. As we continue to expand and innovate, we invite passionate professionals to become part of our...

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive. The Networking Engineer (L2) is a developing engineering role, responsible...

- About us: Ninety One is an independent, active global asset manager with R3,5 trillion * of assets under management. Established in South Africa in 1991, as Investec Asset Management, the firm started offering domestic investments in an emerging market. In 2020, almost three decades of organic growth later, the firm demerged from Investec Group and became Ninety One. Our distinctive...

Overview Hire Resolve’s client is looking for a Support Analyst to join their team. The main purpose of the Support Analyst is to support and monitor the day-to-day performance of applications in the Operations Applications suite. Support includes analyzing enhancements and responding to production issues and outages related to the application in a timely manner. Responsibilities: Support and...

Purpose of the Role To provide reliable first- and second-line IT support to end users, ensuring the availability, security, and optimal performance of desktop systems, network infrastructure, and IT assets across the organisation. Key Responsibilities - Provide technical support for desktops, laptops, printers, mobile devices, and peripherals via in-person, remote, and telephonic channels. -...

Join Our Team at IIE Rosebank College The Independent Institute of Education, Rosebank College, is part of the ADvTECH Group, Africa's leading private education provider. From our humble beginning in 1909, Rosebank College has grown to a student population of more than 28,000 students nationwide. As we continue to expand and innovate, we invite passionate professionals to become part of our...