Senior Service Desk Analyst Acacium Group Woodstock, Cape Town Full Time, Permanent Role R20 000 Per month plus exciting benefits Unlock your potential: As a Service Desk Analyst, you'll be the friendly face behind our IT support, helping users across the business stay connected, productive, and secure. You'll manage user lifecycle requests, troubleshoot issues, and deliver a first-class...
Job Overview Date Posted:Posted 6 months ago Location:Cape Town, Western Cape Job Title:Service Desk Analyst (German Support) Salary:R16,000 - R18,000 Salary Type:Negotiable Education Level:Diploma Job Level:Intermediate Required Experience:1 - 3 Years Service Desk Analyst (German Support) position available in Cape Town. Purpose of the Job:Key Responsibilities: - Acquisition of the...
Our client is looking for a SERVICE DESK ANALYST. The purpose of this role is fulfilling the administrative & quality-assurance tasks associated with the companies Service Desk operations. Responsibilities: - Customer Service - Remain courteous, tactful, honest and professional in all communication with other parties - Ensure that feedback and follow ups to customers is meaningful and...
The Senior Service Desk Analysts are responsible for the day to day ‘business as usual’ operationalco-ordination of the team; must have excellent customer care and communication skills as you will be dealing with all levels of customers within company. Qualifications: - A relevant IT qualification (A+, N+, MCSE or a combination thereof). - Microsoft Office Specialist (MOS) Master 2010...
Our client is a large international law firm with offices in Sandton, Cape Town and Durban, supporting high-profile local and international clients. The firm is seeking an experienced Senior Service Desk Analyst to join its IT Service Desk team based in Sandton. Role Summary Reporting to the IT Service Desk Manager, this is a highly visible, customer-focused role requiring strong communication,...
Service Desk Analyst Department of Training and Workforce Development Osborne Park, Perth WA (Hybrid) Help Desk and IT Support (Information and Communication Technology) Government - State (Government and Defence) Contract/Temp, Casual/Vacation, Full time, Part time Add expected salary to your profile for insights We are seeking to create a pool of suitable applicants for the position of...
SERVICE DESK ANALYST Cape Town MINIMUM REQUIREMENT 3 years minimum experience gained with in a Call Centre environment as a Service Desk Analyst Communication Skills Attention to detail. Interpersonal relationships Initiatives and self-motivation Coaching and mentoring DUTIES:Customer Service Call Alignment Ticket Status updates Quality Monitoring Service-level Validation Ad-hoc...
JOBNUMBER iOCO03470- CONTRACT TYPE Contract- CONTRACT TYPE:OnSite The Role:Our Client is looking for a Service Desk Analystwho will be responsible for providing first line technical support and customer service. A broad understanding of technical procedures and infrastructure is required. Your role will be to handle customer interactions on daily support issues whilst maintaining the set SLA...
Welcome to Frontline Managed Services® - where innovation, technology, and efficiency converge to redefine the landscape of IT, Financial, and Administrative Managed Services for legal and professional service firms. As pioneers in the industry, we are driven by a relentless commitment to excellence.Join Our Team and Be a Catalyst for Change!We don't just follow industry standards; we set them....
Job Summary:As an IT Service Desk Analyst, you will be the first point of contact for retail staff seeking technical support across multiple retail locations. You will provide first and second-line support, resolving technical issues, assisting with system outages, and ensuring that IT operations run smoothly to support the day-to-day business.Key Responsibilities:Incident Management: - Log,...
About KochoWe believe specialist UK firms deserve the same level of service they would give their own clients.We know that clients want expertise, a service they can rely on and intimate support from a named individual who knows their business.Our relentless commitment to finding the best solution, our sense of pride in helping our clients achieve their goals and our thirst for understanding how...
1st Line Service Desk Engineer Be the first line of support in a fast-paced MSP environment, solving real client problems daily Cape Town (Gardens) | R25,000 R30,000 per month About Our Client A well-established Managed Service Provider (MSP) delivering responsive and professional IT support to a diverse client base. Known for combining technical expertise with excellent customer service,...
An established company within the financial sector is seeking to hire a highly skilled and experienced Service Desk Lead to join their team. This is an excellent opportunity for an individual with excellent verbal and written communication skills to grow their career within a reputable organisation. Your: Education: - Matric - Relevant IT diploma or degree - Minimum of 5 years helpdesk...
The role will involve administering all aspects of the organisation's environment by providing a 1st/2nd/3rd line support service for the firm globally. The ideal candidate will be required to maintain regular dialogue with clients, users, stakeholders, and vendors to anticipate potential opportunities and challenges that may arise because of global innovation and the overall needs and strategies...
Front Desk, Guest Services Receptionist Toowong Central Motel Apartments Toowong, Brisbane QLD Front Office and Guest Services (Hospitality and Tourism) Part time 27 to 40 per hour Low application volume Serviced Apartments to Inner Brisbane (Toowong) We are seeking a reliable, well-presented Front Desk Receptionist to join our small serviced apartment team in Toowong (4066). This role...
Job Title: Service Desk Engineer (Hybrid – Cape Town) We’re looking for a skilled Service Desk Engineer to join our dynamic IT team based in Cape Town. This hybrid role requires working in-office three times a week, with the flexibility to work remotely on the remaining days. Key Responsibilities: - Provide first- and second-line technical support to end users. - Troubleshoot hardware,...
Job Description: Respond to service requests and incidents reported via telephone, email, or ticketing system. Provide first-line technical support and troubleshooting for hardware, software, and network-related issues. Assist users with password resets, account unlocks, and basic application support. Accurately log and track all incidents and service requests in the ticketing system. Follow...
Overview Hire Resolve is currently seeking a highly skilled Service Desk Engineer on behalf of our esteemed client, a leading specialist in ICT solutions. Our client excels in helping organizations design, support, and manage robust IT infrastructures that drive business success. This role offers a unique opportunity to join a dynamic team dedicated to delivering top-tier IT support and...
Our client is a large international law firm with offices in Sandton, Cape Town and Durban, providing premium legal services to clients globally. The Cape Town office is seeking a Junior Service Desk Analyst to join its Business Services IT team. Role Summary Reporting to the IT Customer Service Manager, this is a highly visible, customer-facing role requiring excellent communication,...
Registered office address: 9 Appold Street, London, EC2A 2AP. Registered in England and Wales ICSG Ltd trading as Acacium Group Company registration number 7268397 Modern Slavery Act Gender Pay Gap Senior Service Desk Analyst Acacium Group Woodstock, Cape Town Full Time, Permanent Role R20 000 Per month plus exciting benefits! Unlock your potential: As a Service Desk Analyst, you’ll...