Overview Operations & Service Support Coordinator – MSP Are you a highly organised multitasker with experience in fast-paced service environments? We’re hiring an Operations & Service Support Coordinator for a leading UK-based Managed Service Provider (MSP). This role is ideal for a resourceful individual who thrives in structured yet evolving environments and understands the importance of...
We are looking for a Service Coordinator to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model. In this role you will need to hold an expert level of writing, editing, and content development. Other related fields include, but are not limited to: Communications and/or...
Coordinator-Back-End / Blended / Customer Service-Email + Chat + Voice EXL Cape Town, Western Cape, South Africa Responsibilities - To ensure customer appointments are booked inline with business and customer expectation, overcoming objections and ensuring these are resolved to a conclusion. - Support the other departments in dealing with customer queries regarding scheduling. - Manage and...
Senior Service Coordinator Our client requires the services of a Senior Service Coordinator to guarantee a high-quality customer service experience and an efficient system for service and maintenance. Duties & Responsibilities Key performance areas: - Promote teamwork within the department and cross-functionally. Actively resolve issues that come up. - Manage subcontractors to ensure the...
Reference: SW004648-ML2-2 Well established company with a national footprint has a vacancy for a Senior Coordinator with at least five years experience to join their team based in Somerset West. Duties & Responsibilities Requirements: - Minimum Grade 12 qualification - Relevant tertiary qualification will be an advantage - At least 5 years’ experience in a customer-service environment -...
Job Overview : To manage and streamline the department’s critical administrative and financial functions, ensuring efficiency, accuracy, and control. Requirements : - Matric - Clean record - Valid driver’s license - Strong financial background - Knowledge of finance policies and procedures - Exceptional organizational and administrative skills Responsibilities : - Payroll Management : Ensure...
A national healthcare organization seeks a dedicated individual to provide customer-oriented service to both internal and external stakeholders. The incumbent will manage account administration, support on-site services, and oversee service desk operations. Candidates should have at least 2 years of office administration experience and a relevant qualification. The role is crucial for ensuring...
A public health and safety leader is seeking a Coordinator for their Stellenbosch office. This entry-level hybrid role requires a post-secondary qualification and experience in customer service. The successful candidate will guide customers, manage administrative tasks, and promote a strong safety culture. Strong communication and Microsoft Office skills are necessary, along with a commitment to...
Overview Lead Project Coordinator | Environmental & Professional Services | Gauteng Are you the kind of person who brings structure, clarity and calm to complex projects? Do you thrive on keeping people, processes and data aligned, while leading others to do the same? We're partnering with a well-established global environmental and social consultancy supporting major projects within the...
You are - Creative and have the techniques required for creating memorable experiences for our guests. - Attentive, you offer each guest personalised and tailor‑made service. - Well‑organised, you manage and prioritise your tasks with an eye for detail. - Smiling and friendly, you ensure our customers feel welcome. You will - Welcome customers and ensure their follow‑up in the resort by...
A growing global network solutions company in Cape Town is seeking a Call Coordinator to manage ticket assignments and provide exceptional customer service. The role involves daily monitoring of customer ticket queues, updating incidents, and participating in conference calls with technicians. Candidates should have 1-2 years of experience, excellent communication skills, and proficiency in...
A leading fibre network provider in Cape Town seeks a Service Delivery professional to manage and coordinate Fibre to the Business (FTTB) orders. This key role involves workflow administration, collaboration across teams, and ensuring timely delivery of services. Ideal candidates have 2-3 years of relevant experience, strong organizational skills, and distinct attention to detail. Join a dynamic...
A leading technology firm in Johannesburg seeks an experienced Administrator to manage critical administrative and financial functions. Responsibilities include payroll management, account reconciliation, travel and visa coordination, and handling per diem allocations. The ideal candidate should have a strong financial background, exceptional organizational skills, and must hold a Matric...
Frogfoot is looking for a Service Delivery (FTTB). Purpose of the Role This role is perfect for someone who thrives on managing workflow administration and communication activities to ensure consistent, high-quality feedback and the efficient processing of service order tickets, in line with the Service Delivery Communication Plan and SLA targets. The role involves close collaboration with...
Senior Service Coordinator Our client requires the services of a Senior Service Coordinator to guarantee a high-quality customer service experience and an efficient system for service and maintenance. Duties & Responsibilities Key performance areas: - Promote teamwork within the department and cross-functionally. Actively resolve issues that come up. - Manage subcontractors to ensure the...
Reference: SW004648-ML2-2 Well established company with a national footprint has a vacancy for a Senior Coordinator with at least five years experience to join their team based in Somerset West. Duties & Responsibilities Requirements: - Minimum Grade 12 qualification - Relevant tertiary qualification will be an advantage - At least 5 years’ experience in a customer-service environment -...
A business consulting firm in Cape Town is seeking a Coordinator for Customer Care Voice-Inbound to support customers through phone interactions. The role involves promoting digital self-service options and efficiently resolving complaints. Candidates should demonstrate a strong customer service orientation and problem-solving skills. This is an entry-level full-time position that offers an...
A leading Managed Service Provider is looking for an Operations & Service Support Coordinator based in South Africa. The candidate should have at least 2 years of experience in an admin or operations support role, ideally within an IT environment. Key responsibilities include supporting service desk operations, coordinating technician schedules, and managing documentation. Exceptional...
Junior Services Coordinator Our client requires the services of a Junior Services Coordinator in a pressurized environment to join their team. Duties & Responsibilities Key performance areas: Main Responsibilities: - Technician scheduling and execution of the service call for a region. - Scheduling call outs with in-house technicians and sub-contractors. - Logging and managing tickets on...
Junior Services Coordinator Our client requires the services of a Junior Services Coordinator in a pressurized environment to join their team. Duties & Responsibilities Key performance areas: Main Responsibilities: - Technician scheduling and execution of the service call for a region. - Scheduling call outs with in-house technicians and sub-contractors. - Logging and managing tickets on the...