Customer Services Coordinator jobs in South Africa

Coordinator-Back-End / Blended / Customer Service-Email + Chat + Voice EXL Cape Town, Western Cape, South Africa Responsibilities - To ensure customer appointments are booked inline with business and customer expectation, overcoming objections and ensuring these are resolved to a conclusion. - Support the other departments in dealing with customer queries regarding scheduling. - Manage and...

Overview PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes Lay’s, Doritos, Cheetos, Gatorade, Pepsi-Cola, Mountain Dew, Quaker, and SodaStream. PepsiCo's product...

A leading construction supplier in Wolmaransstad is seeking a Sales Coordinator to drive sales through customer interaction, manage quotations, and oversee delivery services. The ideal candidate will have at least 5 years of experience in a similar role, excellent customer service skills, and the ability to work under pressure. This role offers opportunities for growth and development in a...

To manage and maintain client relationships by ensuring efficient and accurate order fulfilment. KEY DUTIES AND RESPONSIBILITIES - Review pricing on sales orders received from customers, approve, and accurately capture them in the system. - Monitor label stock based on orders received and flag the need for reorders where necessary. - Capture purchase orders in the Alpla purchase order system. -...

A leading packaging solutions company in Durban is seeking a dedicated individual to manage client relationships and ensure efficient order fulfillment. Responsibilities include monitoring orders, coordinating delivery dates, and capturing purchase orders. The ideal candidate will have at least 2–3 years of customer engagement experience, proficiency in Excel, and strong problem-solving skills....

Job Description An exciting opportunity has become available for a Customer Service Coordinator within a Manufacturing company in Durban. Requirements: •Certificates in Supply Chain, Customer Service, Marketing, Exports •A minimum of 5 years experience in a Customer Service role •Experience in the Manufacturing or Chemical industry is essential •Knowledge of international trade and exports...

Job Title: Customer Service & Dispatch Coordinator (HVAC & Trades) Position Type: Full-Time, Remote Working Hours: U.S. business hours (EST) About the Role: We are seeking a highly organized and customer-focused Customer Service & Dispatch Coordinator to support daily operations for a U.S.-based home services business. This role is central to managing high-volume inbound customer communications...

We are setting up a new team for the Group Delivery Back Office team in South Africa to help out with the scheduling of different Resources, e.g. IT Consultants, Project Managers, Engineers for our customers.Your tasks will be to:- Gather information through relevant business systems/tools.- Advise and provide support to customers to satisfactorily resolve queries.- Understand the nature and...

A leading retail company in Eastern Cape is seeking a Sales Coordinator to enhance sales through customer interaction and efficient service. The successful candidate will manage quotations, deliveries, and customer service, ensuring quality and adherence to safety standards. Candidates should have significant experience related to sales and strong organizational skills. This role offers an...

About Envusa Energy Envusa Energy is a licensed energy trader jointly owned by EDF Power Solutions and Anglo American. Envusa is, focused on delivering innovative and industry leading renewable energy solutions to private offtakers across Southern Africa and has a stated aim of developing a 3 to 5GW Renewable Energy generation portfolio by 2030. Construction of the first 520MW of wind and solar...

A leading retail company in Mthatha is looking for a Sales Coordinator to drive sales through constant customer interaction and the issuance of accurate quotations. The ideal candidate will have strong numeric skills, proven customer service abilities, and at least 5 years of related experience. You will manage delivery services, resolve customer complaints, and ensure store standards are...

A leading retail company in eMalahleni is seeking a Sales Coordinator to enhance sales through strong customer engagement and accurate quotation processes. Responsibilities include managing delivery services, overseeing customer interactions, and ensuring adherence to safety standards. Ideal candidates should have a Grade 12 qualification along with relevant experience. This full-time role offers...

A leading manufacturing company located in Durban, South Africa seeks an individual to manage and maintain client relationships while ensuring efficient order fulfillment. The ideal candidate will have a Matric with a relevant tertiary qualification and 2–3 years of customer engagement experience. Responsibilities include capturing sales orders, coordinating delivery dates, and managing Excel...

A business consulting firm in Cape Town is seeking a Coordinator for Customer Care Voice-Inbound to support customers through phone interactions. The role involves promoting digital self-service options and efficiently resolving complaints. Candidates should demonstrate a strong customer service orientation and problem-solving skills. This is an entry-level full-time position that offers an...

Overview About PepsiCo PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes Lay’s, Doritos, Cheetos, Gatorade, Pepsi-Cola, Mountain Dew, Quaker, and SodaStream. PepsiCo's...

What You Will Enjoy Doing MAIN PURPOSE To manage and maintain client relationships by ensuring efficient and accurate order fulfilment. Key Duties And Responsibilities - Review pricing on sales orders received from customers, approve, and accurately capture them in the system. - Monitor label stock based on orders received and flag the need for reorders where necessary. - Capture purchase...

A leading business consulting firm in Cape Town is seeking an entry-level Coordinator-Back-End to manage customer service through email, chat, and voice. The successful candidate will be responsible for booking appointments in line with business and customer expectations and will support other departments in addressing scheduling queries. This role requires managing client expectations and...

Coordinator-Customer Care Voice-Inbound EXL Cape Town, Western Cape, South Africa Responsibilities - Promote digital self-service options (mobile app, digital messaging) and assist customers in overcoming any barriers to adoption. - Resolve customer complaints efficiently, aiming to resolve issues on first contact, and escalating complex matters where necessary. - Run basic diagnostics to...

A consulting and services company in Cape Town is seeking an Entry-Level Coordinator for the Customer Care Voice-Inbound role. This full-time position involves promoting digital self-service options and assisting customers, resolving complaints efficiently, and running diagnostics to understand issues. The successful candidate will maintain data records, identify potential problems, and suggest...

A leading service provider in Cape Town is seeking a Coordinator for Customer Care in a full-time role. The position focuses on promoting digital self-service options and efficiently resolving customer complaints. Responsibilities include running diagnostics for issues, ensuring accurate data entry, and identifying opportunities for process improvements. This is an entry-level position requiring...