A business consulting firm in Cape Town is seeking a Coordinator for Customer Care Voice-Inbound to support customers through phone interactions. The role involves promoting digital self-service options and efficiently resolving complaints. Candidates should demonstrate a strong customer service orientation and problem-solving skills. This is an entry-level full-time position that offers an...
- Promote digital self-service options (mobile app, digital messaging) and assist customers in overcoming any barriers to adoption. - Resolve customer complaints efficiently, aiming to resolve issues on first contact, and escape complex matters where necessary. - Running through basic diagnostics to better understand the root cause of any issues and feeding back to enable us to fix things that...
Key Responsibilities Customer Enquiry & Complaint Handling - Receive, log, and manage customer enquiries, concerns, and complaints across multiple communication channels - Assess case severity and determine appropriate resolution pathways - Provide clear, professional communication to customers throughout the case lifecycle - Ensure all interactions reflect OEM brand values and customer service...
A reputable financial services company in Johannesburg is seeking a part-time Customer Care Representative. This role involves assisting customers and agents with their inquiries and resolving complaints. Candidates should have strong customer orientation skills, excellent communication abilities, and at least one year of experience in customer service. The position offers a hybrid work schedule,...
Help Shape Better Care and Better Days for Our Teams Be Caring the UK’s largest employee-owned social care provider is helping to shape the future of social care. This is a fantastic opportunity for a highly motivated, organised and values-driven individual to join our growing team and make a real impact on the quality of care we provide to people in our local communities. We’re looking for...
Client Care Coordinator (ABA Services) - EST Hours (Remote) ISTA Personnel Solutions South Africa is a dynamic and fast-growing BPO company based in South Africa, specializing in providing top-tier operational support to U.S.-based companies. We are not a recruitment agency—we are a dedicated extension of our clients' teams, delivering high-quality service with precision, efficiency, and a...
Overview A vacancy exists for a Renal Care Coordinator based at Life Renal Dialysis Durban/Entabeni, reporting to the Quality Auditor. The successful candidate will be responsible for facilitating the enhancement of more holistic disease management for patients by seamlessly integrating currently disjointed aspects of the renal journey. Improving patient care by supporting the Renal Unit Manager...
A healthcare organization in Hermanus is seeking a Professional Nurse to deliver safe and comprehensive nursing care as part of a multi-professional team. The role involves leading nursing teams and ensuring optimal patient care with a focus on quality and safety. Candidates should hold a nursing diploma and have essential skills in patient assessment and nursing care planning. This permanent...
A healthcare provider is seeking a Patient Coordinator to facilitate the efficient administration and flow of patients. Primary duties include preparing scans, communicating with medical staff, and maintaining patient care standards. Ideal candidates should have administrative experience within a health setting, possess excellent communication skills, and be physically fit for the role. A...
Nurse Clinical Coordinator Palliative Care Ongoing (Permanent) – Full Time Closes: 28/01/2026 Nurse Level 5 – Remuneration Package $160,244 – $166,898 (including salary $136,235 – $143,391) Vacancy Number: 037755 Agency: Department of Health Number of Vacancies: 1 Work Unit: Palliative Care Facility Location: Alice Springs Primary Objective Assess, plan, review, evaluate and co‑ordinate...
A health management company based in South Africa is seeking a Professional Registered Nurse to manage the spending of member funds through clinical interventions. The role requires at least 3 years of nursing experience, with a focus on patient care coordination and compliance with medical standards. Candidates should be adept in assessing treatment plans and educating members on healthcare...
A global professional services firm is seeking a Banking Customer Care - Management Trainee in Johannesburg. This role involves managing a team, ensuring service delivery, and driving performance metrics. Ideal candidates should have customer service and team management experience, proficiency in English, and strong communication skills. Benefits include attractive salary, stable employment, and...
A healthcare organization in Springs, South Africa, is seeking a Nurse Clinical Coordinator for its Palliative Care Facility. This permanent, full-time position involves assessing, planning, and coordinating education programs in palliative care. Candidates must have a postgraduate qualification and strong clinical leadership skills. The role requires on-call duties and collaboration with medical...
Coordinator-Customer Care Voice-Inbound EXL Cape Town, Western Cape, South Africa Responsibilities - Promote digital self-service options (mobile app, digital messaging) and assist customers in overcoming any barriers to adoption. - Resolve customer complaints efficiently, aiming to resolve issues on first contact, and escalating complex matters where necessary. - Run basic diagnostics to...
A prominent recruitment agency is seeking a Customer Care Specialist in Randburg, South Africa. The role focuses on managing customer enquiries and complaints while ensuring compliance with industry standards. Ideal candidates will have a diploma in Customer Service and at least three years of experience in a customer care environment, particularly within the automotive sector. Strong...
ISTA Personnel Solutions South Africa is a dynamic and fast-growing BPO company, specializing in providing top-tier operational support to U.S.-based companies. We are not a recruitment agency — we are a dedicated extension of our clients' teams, delivering high-quality service with precision, efficiency, and a personal touch. We are currently seeking a dedicated Afterhours Care Coordinator (EST...
A leading home care provider in Benoni is seeking an Administration Assistant to support the Home Manager in a variety of administrative and reception tasks. The successful candidate will ensure smooth operations in the home, coordinate event planning, and uphold infection control protocols. If you are an organized and welcoming individual, we invite you to apply through whatsapp. This role...
A consulting and services company in Cape Town is seeking an Entry-Level Coordinator for the Customer Care Voice-Inbound role. This full-time position involves promoting digital self-service options and assisting customers, resolving complaints efficiently, and running diagnostics to understand issues. The successful candidate will maintain data records, identify potential problems, and suggest...
A leading service provider in Cape Town is seeking a Coordinator for Customer Care in a full-time role. The position focuses on promoting digital self-service options and efficiently resolving customer complaints. Responsibilities include running diagnostics for issues, ensuring accurate data entry, and identifying opportunities for process improvements. This is an entry-level position requiring...
- Promote digital self-service options (mobile app, digital messaging) and assist customers in overcoming any barriers to adoption. - Resolve customer complaints efficiently, aiming to resolve issues on first contact, and escape complex matters where necessary. - Running through basic diagnostics to better understand the root cause of any issues and feeding back to enable us to fix things that...