Job Purpose Before applying for this job, it is important that you read the guidance by clicking on this link and the Job Profile attached. These explain the job role and the type of person we're looking for. Location Location: Duration Permanent, Part Time Hours of work 13.30 - 17.00 Monday to Friday Roles that require PVG Membership Please note that with effect from 1 April 2023, where...
Customer Care Officer (Product Genius) Reference: CAW005405-LH-1 Location: Northcliff, Johannesburg Duties & Responsibilities Our client is looking for a highly skilled and stable Customer Care Officer (Product Genius) for a well-established dealership based in Northcliff, Johannesburg. Requirements - Automotive Industry experience - 3 years minimum experience in a Customer Service role -...
A leading customer service provider in Cape Town is seeking an individual to manage customer-related queries efficiently. The role involves responding to calls and emails and requires excellent communication and problem-solving skills. You will assist with inquiries and complaints while maintaining a high standard of customer satisfaction. This position offers comprehensive medical insurance and...
SECURITY/CUSTOMER CARE OFFICER We are currently seeking to employ a Loss Prevention/Customer Care Officer for our Somerset West branch (including our Warehouse in BlueCrane). Successful candidate will be responsible for: - Meeting customers at the door - Checking invoices and scanning out products before customer leaves the store - Directing customers to correct salesperson - Patrolling of...
SECURITY/CUSTOMER CARE OFFICER We are currently seeking to employ a Security/Customer Care Officer for our Green Point branch.- Meeting customers at the door- Checking invoices and scanning out products before customer leaves the store- Directing customers to correct salesperson- Patrolling of grounds/shop floor- Conducting searches- Opening and locking of the store with manager.- Driving other...
A leading data analytics firm in South Africa is looking for a Customer Care Voice specialist. The role requires 3-6 years of relevant experience, focusing on delivering exceptional customer service through effective communication, managing high volumes of transactions, and adhering to company policies. Ideal candidates should have international voice experience and proficiency in MS Office. Join...
About TaskUs TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech,...
We are looking for a Warranty Technician – Customer Care based at our Head Office in Denver. Create the perfect pool experience. Fluidra aims to provide a fun and inclusive work environment where our values guide our behaviour. We strive to provide the perfect pool experience, responsibly. We have a strong geographical footprint with operations in over 45 countries. In South Africa, we have a...
M-KOPA South Africa (Cape Town) Not Just Retail. Real Impact You're Good at What You Do. But Does Your Work Actually Change Lives? You've mastered the rhythm of retail operations. Stock comes in, stock goes out. Customers arrive with problems, you solve them. You're reliable, competent, and probably the person your team turns to when things get complicated. But here's a question worth sitting...
To record, investigate and resolve Customer issues with the view to improve organizational performance and systems. DUTIES / KEY RESPONSIBILITIES: - To be accountable and take ownership of Customer concerns, showing empathy, credibility, and confidence - Determines eligibility by comparing client information to requirements - Handle sensitive situations in a calm constructive manner whilst...
Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models...
A recruitment agency is seeking a Support Customer Care Consultant in Centurion, South Africa. The successful candidate will provide first level support, handling customer care inquiries and IT incidents efficiently. Candidates should possess a completed degree or diploma in Accounting, strong I.T knowledge, and experience with Dealer Management Solutions. Advanced MS Excel skills and experience...
Job Purpose Before applying for this job, it is important that you read the guidance by clicking on this link and the Job Profile attached. These explain the job role and the type of person we're looking for. Location: Duration: Permanent, Part Time Roles that require PVG Membership Please note that with effect from 1 April 2023, where a role requires PVG membership, candidates will be required...
A business consulting firm in Cape Town is seeking a Coordinator for Customer Care Voice-Inbound to support customers through phone interactions. The role involves promoting digital self-service options and efficiently resolving complaints. Candidates should demonstrate a strong customer service orientation and problem-solving skills. This is an entry-level full-time position that offers an...
M-KOPA South Africa ( Johannesburg & Pretoria) Not Just Retail. Real Impact You're Good at What You Do. But Does Your Work Actually Change Lives? You've mastered the rhythm of retail operations. Stock comes in, stock goes out. Customers arrive with problems, you solve them. You're reliable, competent, and probably the person your team turns to when things get complicated. But here's a...
An advanced technology services provider is seeking a Management Trainee for their Banking Customer Care for Voice Processes in Johannesburg, South Africa. The ideal candidate will manage day-to-day operations, ensuring excellent customer service, coaching team members, and analyzing performance metrics. A High School Diploma is required, along with strong communication, organizational, and...
Coordinator-Customer Care Voice-Inbound EXL Cape Town, Western Cape, South Africa Responsibilities - Promote digital self-service options (mobile app, digital messaging) and assist customers in overcoming any barriers to adoption. - Resolve customer complaints efficiently, aiming to resolve issues on first contact, and escalating complex matters where necessary. - Run basic diagnostics to...
A leading financial inclusion company in South Africa is seeking a Stock Controller to enhance our retail operations across Gauteng. In this role, you will manage inventory and support customer care, ensuring that every interaction contributes to financial inclusion. Ideal candidates will have experience in retail operations, a comfort with technology, and strong organizational skills. We offer a...
Job Purpose Before applying for this job, it is important that you read the guidance by clicking on this link and the Job Profile attached. These explain the job role and the type of person we're looking for. Location: Duration: Fixed Term, Full Time Roles that require PVG Membership Please note that with effect from 1 April 2023, where a role requires PVG membership, candidates will be required...
A global technology services company is looking for a Banking Customer Care Voice Agent in Johannesburg. The role involves addressing fraudulent activity calls and assisting clients in resolving issues. Candidates must have a high school diploma and basic knowledge of Word and Excel. Strong customer service skills are desired, along with flexibility in schedules. This is an opportunity to work...