itil management jobs in Cape Town

Introduction A well-established company based in Cape Town is looking for a ITIL certified IT Manager to join their team. Send your CV to hr5 (at) peopledimension (dot) co (dot) za. Responsibilities & Duties: • Monitor daily Backlog (Download from Compass) , Coordinate repair activities with technicians and report progress by COB every day. • Manage technical escalations and Raise technical...

Location: Remote (US Hours - Remote from South Africa) Engagement: (Could include international travel to North America - A Passport would b good to have) Trainer posts are only a few days at a time/ as and when training is needed - this isnt a full-time role Overview: We are looking for an experienced ITIL Certified Trainer (PeopleCert) to deliver ITIL training and prepare learners for ITIL...

A leading IT solutions provider in Cape Town is seeking a Senior IT Support Manager to lead and mentor a distributed team of technicians. The ideal candidate will have at least 7 years of IT support experience, including 2 years in a supervisory role. Responsibilities include overseeing daily operations, managing technical support projects, and coordinating across multiple sites. Competitive...

Key Responsibilities Client Ownership & SLA Delivery - Act as the primary technical contact for assigned SLA clients - Take ownership of incidents, requests, and problems for those clients - Ensure tickets are handled in line with contractual SLAs and internal KPIs - Proactively communicate with clients regarding progress, delays, and resolutions Technical Support (Tier 2 / Intermediate) Provide...

Roles and Responsibilities Fulltime in Office Reports to: Service Desk Manager Working hours: Hours of Work: 37.5 hours 9am-5.30pm Monday-Friday GMT (UK Time). Salary: R40 000 - R45 000 basic salary + Medical Aid, provident fund, income protector benefits Location: Cape Town (SA) Summary and purpose of the job: We are looking for a ServiceNow Managed Services Analyst, you will play a key role in...

Company and Job Description: - Passionate, family‑owned business driven by a clear vision and purpose. - They value, encourage, and empower everyone we work with inside and outside the company. - They embrace learning, growth, and new opportunities with energy, curiosity, and a can‑do spirit. - They cultivate a values‑driven culture rooted in service, excellence, teamwork, empowerment, and...

ABOUT THE ROLE: K2 Recruit is representing a dynamic, values-driven, growth-focused organisation within the retail space that is seeking an experienced Applications Manager to lead and manage its core business applications landscape. The Applications Manager will be responsible for the stability, scalability, performance, and strategic alignment of all key business applications. This role plays...

ENVIRONMENT: A thriving Managed Service Provider company seeks a highly driven Technical Services Manager to lead its service delivery operations overseeing both the Helpdesk and Technical Services teams ensuring exceptional customer experience, smooth operation of client environments, and a strong internal technical culture. The ideal candidate must have Matric / Grade 12 (Compulsory); 5+...

Our fintech client has a requirement for a Software Development Manager, based in Johannesburg or Cape Town. KEY SKILLS/EXPERIENCE REQUIRED: - Minimum of 10 years Software Development - At least 5 years managing Development teams - Software Development in either Banking/FinTech highly advantageous - Experience with Cloud Computing Projects (Preferably AWS) - Experience with Agile/Waterfall...

IT Manager – Cape Town Job Purpose: The IT Manager is responsible for managing and supporting all IT operations within our Cape Town offices, while supporting the broader national IT team, ensuring the availability, stability, and security of systems in the Cape Town operation. The role focuses on delivering effective IT support for operations, maintaining infrastructure, and ensuring compliance...

We are looking for a ServiceNow Managed Services Analyst, you will play a key role in maintaining the health, performance, and security of our ServiceNow platform. You will carry out daily monitoring, resolve issues, support continuous improvement initiatives, and contribute to the optimisation of data, licenses, and features. This role offers excellent opportunities for technical development...

SLA Account Manager (IT) (JB5808) Cape Town R22 000 to R28 000 a month (Negotiable depending on experience) Permanent An established and growing IT services provider is looking for a technically capable and service-driven SLA Account Manager to join its Cape Town–based team. This role is responsible for owning client relationships within SLA agreements, managing support tickets end to end, and...

About Ekco 🚀 Founded in 2016 Ekco is now one of the fastest growing cloud solution providers in Europe! We specialise in enabling companies to progress along the path of cloud maturity, managing transformation and driving better outcomes from our customers’ existing technology investments. ☁️ In a few words, we take businesses to the cloud and back! 🌍 We have over 350 highly talented and...

Company and Job Description: Passionate, familyâowned business driven by a clear vision and purpose. They value, encourage, and empower everyone we work with inside and outside the company. They embrace learning, growth, and new opportunities with energy, curiosity, and a canâdo spirit. They cultivate a valuesâdriven culture rooted in service, excellence, teamwork, empowerment, and...

Company Description Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build...

Are you passionate about delivering exceptional IT support and solving technical challenges? Join OryxAlign as a Service Delivery Manager and become a key player in our dynamic and collaborative Team. Why OryxAlign? At OryxAlign, we believe in empowering our people to thrive. We're committed to delivering outstanding service to our clients while fostering a positive, inclusive, and...

Calling All IT Rockstars! Business Applications Manager – Pharma’s Coolest Tech Leadership Gig (Yes, this is the job where you get toplay with SAP S/4HANA, GenAI, robots, and still save the world… one validatedsystem at a time) Necessary Experience & IndustryKnowledge: - Proven experience 7-10 years in ITapplication management, preferably in the pharmaceutical or healthcareindustry. - Strong...

About Ekco 🚀 Founded in 2016 Ekco is now one of the fastest growing cloud solution providers in Europe! We specialise in enabling companies to progress along the path of cloud maturity, managing transformation and driving better outcomes from our clients’ existing technology investments. ☁️ In a few words, we take businesses to the cloud and back! 🌍 We have over 1000 highly talented and...

About Ekco 🚀 Founded in 2016 Ekco is now one of the fastest growing cloud solution providers in Europe! We specialise in enabling companies to progress along the path of cloud maturity, managing transformation and driving better outcomes from our clients’ existing technology investments. ☁️ In a few words, we take businesses to the cloud and back! 🌍 We have over 1000 highly talented and...

About Ekco 🚀 Founded in 2016 Ekco is now one of the fastest growing cloud solution providers in Europe! We specialise in enabling companies to progress along the path of cloud maturity, managing transformation and driving better outcomes from our customers’ existing technology investments. ☁️ In a few words, we take businesses to the cloud and back! 🌍 We have over 350 highly talented and...