A telecommunications company seeks a Service Manager responsible for day-to-day operations and ensuring customer satisfaction. The role demands a deep understanding of customer business priorities and effective communication with technical teams. Candidates should possess an ITIL Foundation Certificate and experience in IT or Telecommunications. This position plays a critical role in managing...
A leading service provider in South Africa seeks an experienced IT Service Delivery Manager to oversee service desk operations and ensure compliance with ITIL best practices. The role requires over 7 years of experience in IT operations management and a strong familiarity with service level reporting. Candidates with excellent analytical, leadership, and communication skills will thrive in this...
Introduction A well-established company based in Midrand, Johannesburg is looking for a ITIL certified IT Manager to join their team. Send your CV to hr5 (at) peopledimension (dot) co (dot) za. Duties & Responsibilities: • Monitor daily Backlog (Download from Compass), Coordinate repair activities with technicians and report progress by COB every day. • Manage technical escalations and Raise...
A leading recruitment firm in South Africa is looking for a Training Lead specializing in Change Management. The candidate will manage training and development projects, involving design and delivery of training materials and assessments. The role demands a Bachelor's degree and a decade of experience within Learning and Development. Strong knowledge in training processes and change management is...
An ITIL (Information Technology Infrastructure Library) Project Manager focuses on managing projects within the framework of ITIL practices, which aim to align IT services with business needs. Their duties blend traditional project management tasks with ITIL service management principles.Requirements:- Diploma/Degree in Information Technology- 5 years working experience- ITIL Certificate in...
A leading technical operations company is seeking an experienced ITIL 4 Support Engineer to enhance their support team in Johannesburg. The role involves delivering comprehensive technical support across various systems with a focus on incident management and cloud technologies like AWS and OpenShift. Ideal candidates will possess an ITIL 4 Foundation Certification along with experience in IT...
A leading IT services provider in South Africa seeks an IT Technical Operations Manager to lead and coordinate technical operations. The ideal candidate should have over 7 years of experience in a Service Desk or Operations team leader role, possess relevant IT certifications, and demonstrate strong leadership and troubleshooting skills. Responsibilities include managing the RUN team, ensuring...
A logistics company in South Africa is seeking an IT Technical Operations Manager to lead the IT service management team. Responsibilities include coordinating IT support, optimizing service continuity, and ensuring effective problem resolution. Candidates should possess at least 7 years of experience in a service desk or leadership role, with strong IT skills and relevant certifications. The...
Key skills/attributes/position-specific competencies: - Strong written and verbal communication skills. - Good interpersonal skills and technical capabilities. - Excellent problem-solving and attention to detail. - Ability to multi-task in a deadline-driven environment and show initiative. - Strong organizational and resourceful capabilities. - High levels of attention to detail and resilience -...
Location: Remote (US Hours - Remote from South Africa) Engagement: (Could include international travel to North America - A Passport would b good to have) Trainer posts are only a few days at a time/ as and when training is needed - this isnt a full -time role Overview: We are looking for an experienced ITIL Certified Trainer (PeopleCert) to deliver ITIL training and prepare learners for ITIL...
SQL Database Administrator - ITIL / CobIT - AA/EE - Randburg Minimum requirements: - Diploma / Bachelor Degree or equivalent IT qualification - Minimum of 3 years’ experience in a similar position - MS Training & Certifications in Data Management - ITIL and CobIT essential Salary offer: Negotiable Application Question(s): - Do you have a good working knowledge of ITIL & CobIT? Education: -...
A recruitment agency seeks a Senior Business Process Analyst in Durban. The role requires over 15 years of experience in designing and implementing business processes, with expertise in Lean Six Sigma and ITIL certifications. Responsibilities include defining process design criteria, facilitating sessions with process owners, and mapping/documenting processes to ensure alignment with best...
Introduction A well-established company based in Cape Town is looking for a ITIL certified IT Manager to join their team. Send your CV to hr5 (at) peopledimension (dot) co (dot) za. Responsibilities & Duties: • Monitor daily Backlog (Download from Compass) , Coordinate repair activities with technicians and report progress by COB every day. • Manage technical escalations and Raise technical...
Were seeking an experienced ITIL 4 Support Engineer to join our technical operations team. Youll be responsible for end-to-end support across enterprise IT environments, focusing on incident, problem, change, and configuration management all aligned with ITIL 4 best practices. The role spans both cloud (AWS/OpenShift) and on-premise infrastructure and requires strong operational discipline and...
Location: Remote (US Hours - Remote from South Africa) Engagement: (Could include international travel to North America - A Passport would b good to have) Trainer posts are only a few days at a time/ as and when training is needed - this isnt a full-time role Overview: We are looking for an experienced ITIL Certified Trainer (PeopleCert) to deliver ITIL training and prepare learners for ITIL...
A telecommunications company in South Africa is looking for a Service Manager to oversee operational tasks and ensure effective service management. The ideal candidate will have an ITIL Foundation Certificate, with 3 to 5 years of relevant experience in an IT or Telecommunications environment. Responsibilities include improving service delivery, coordinating with customers, and ensuring adherence...
A leading staffing agency is looking for a skilled IT Support Technician based in South Africa to provide comprehensive support for user equipment including desktops, laptops, and mobile devices. The ideal candidate should have a Bachelor's degree in a relevant field and at least three years of relevant experience. Responsibilities include maintaining IT asset inventory, supporting database...
A leading ICT service provider in South Africa is looking for a Problem Management Specialist responsible for ensuring reliable IT service delivery and improving service quality. This hybrid role involves overseeing service performance, managing incidents and problems, conducting root cause analysis, and enhancing operational efficiency. Candidates should have over 5 years in ICT Service Desk,...
A leading technology services provider in Gauteng is seeking a Problem Management Specialist to ensure reliable IT service delivery. You will manage incidents and problems, conduct root cause analyses, and lead a team to enhance operational efficiency. The ideal candidate has a Matric certificate, CCNA, and over 5 years in ICT Service Desk roles, with strong skills in analytical problem-solving...
A leading recruitment agency in South Africa is seeking an IT Infrastructure Engineer to manage IT projects and ensure compliance with security and licensing policies. The ideal candidate must have a degree in IT or Computer Science and 5 to 10 years of relevant experience. Responsibilities include overseeing IT infrastructure management, applying ITIL processes, and anticipating new...