itil certified jobs in Cape Town

Introduction A well-established company based in Cape Town is looking for a ITIL certified IT Manager to join their team. Send your CV to hr5 (at) peopledimension (dot) co (dot) za. Responsibilities & Duties: • Monitor daily Backlog (Download from Compass) , Coordinate repair activities with technicians and report progress by COB every day. • Manage technical escalations and Raise technical...

Location: Remote (US Hours - Remote from South Africa) Engagement: (Could include international travel to North America - A Passport would b good to have) Trainer posts are only a few days at a time/ as and when training is needed - this isnt a full-time role Overview: We are looking for an experienced ITIL Certified Trainer (PeopleCert) to deliver ITIL training and prepare learners for ITIL...

Roles and Responsibilities Fulltime in Office Reports to: Service Desk Manager Working hours: Hours of Work: 37.5 hours 9am-5.30pm Monday-Friday GMT (UK Time). Salary: R40 000 - R45 000 basic salary + Medical Aid, provident fund, income protector benefits Location: Cape Town (SA) Summary and purpose of the job: We are looking for a ServiceNow Managed Services Analyst, you will play a key role in...

FORMAL EDUCATION: - Minimum: Grade 12 or equivalent (suitably qualified as articulated in the Employment Equity Act). - Preferred: Tertiary education (Diploma or Degree in Information Technology, Computer Science, or related field). EXPERIENCE: - 7 years of general IT experience, with at least 2 years in a specialist role managing AD and Exchange service administration. Preferred Experience...

Role: Microsoft Systems Engineer Location: Cape Town - Century City Salary: Negotiable Main duties and responsibilities - Resolving all escalations from Tier 2 support - Implement changes and projects such as version upgrades and migrations - Perform proactive optimization and implementation best practice - Document processes and procedures to increase repeatable quality and automation -...

ENVIRONMENT: A thriving Managed Service Provider company seeks a highly driven Technical Services Manager to lead its service delivery operations overseeing both the Helpdesk and Technical Services teams ensuring exceptional customer experience, smooth operation of client environments, and a strong internal technical culture. The ideal candidate must have Matric / Grade 12 (Compulsory); 5+...

We are looking for a ServiceNow Managed Services Analyst, you will play a key role in maintaining the health, performance, and security of our ServiceNow platform. You will carry out daily monitoring, resolve issues, support continuous improvement initiatives, and contribute to the optimisation of data, licenses, and features. This role offers excellent opportunities for technical development...

Overview The Security Engineer is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems. This position uses considerable judgement and independent analysis within defined policies and practices. Applies analytical thinking and deep technical expertise in achieving client outcomes, while...

Calling All IT Rockstars! Business Applications Manager – Pharma’s Coolest Tech Leadership Gig (Yes, this is the job where you get toplay with SAP S/4HANA, GenAI, robots, and still save the world… one validatedsystem at a time) Necessary Experience & IndustryKnowledge: - Proven experience 7-10 years in ITapplication management, preferably in the pharmaceutical or healthcareindustry. - Strong...

NOC - Systems Engineer (Microsoft) Mid and Senior Location: Century City - Onsite Job Summary: Our client is looking for a skilled and motivated Systems Engineer to join their team. In this role, you will be responsible for the proactive monitoring, incident management, and maintenance of client infrastructure and systems. The ideal candidate will have a strong technical background, excellent...

Functieomschrijving The Senior Network Engineer is responsible for providing a service to clients by proactively identifying and resolving technical incidents and problems. Through preemptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role will maintain a high level of service to clients....

Functieomschrijving Job Profile Summary The SCCM Engineer is a key player in the End User Compute environment of an organization. They are required to perform their duties with efficiency, and through proactivity and automation reduce downtime and ensure consistent operations. SCCM Engineers are required to formulate long term strategies through proactive management of common issues to minimise...

As a Network Security Engineer, you will be responsible for maintaining and improving the security of our network. This includes identifying vulnerabilities within our network and monitoring these to make sure they are resolved quickly. You'll also manage firewall rules, monitor system performance and help ensure that our systems meet compliance requirements. Duties and responsibilities: -...

About Us: Our client is a leading Managed Service Provider (MSP) based in Cape Town, offering top-notch IT and connectivity support to a diverse range of clients. They pride themselves on delivering exceptional service and innovative solutions to meet the evolving needs of their clients. As they continue to grow, they are seeking a highly skilled and motivated Senior IT Field Services Technician...

The Security Engineer (L3) is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems. This position uses considerable judgement and independent analysis within defined policies and practices. Applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and...

Functieomschrijving The SCCM Support Engineer is a key player in the End User Compute environment of an organization. They are required to perform their duties with efficiency, and through proactivity and automation reduce downtime and ensure consistent operations. SCCM Support Engineers are required to formulate long term strategies through proactive management of common issues to minimise the...

Location: Century City - Onsite Job Summary: Our client is looking for a skilled and motivated Systems Engineer to join their team. In this role, you will be responsible for the proactive monitoring, incident management, and maintenance of client infrastructure and systems. The ideal candidate will have a strong technical background, excellent problem-solving abilities, and a customer-focused...

Functieomschrijving The Network Engineer (L3) is responsible for providing a service to clients by proactively identifying and resolving technical incidents and problems. Through preemptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices and quality assurance this role will maintain a high level of service to clients. Their...

About the job Senior Technical Consultant - Applicable tertiary qualification in IT - Technical certifications for cloud technologies, AWS certified preferred - 3-5 years of experience in a similar technical application support or technical consulting role - 3-5 years of experience implementing and supporting web and mobile applications - 3-5 years of experience with cloud technologies such;...

Functieomschrijving - Job Profile Summary - The Senior Avaya Support Engineer (L4) is responsible for ensuring a managed service is provided to all clients, to ensure that their IT infrastructure and systems remain operational. This is done through proactively managing, overseeing, monitoring, investigating and resolving escalated technical incidents and problems to ensure the restoration of...