A telecommunications company seeks a Service Manager responsible for day-to-day operations and ensuring customer satisfaction. The role demands a deep understanding of customer business priorities and effective communication with technical teams. Candidates should possess an ITIL Foundation Certificate and experience in IT or Telecommunications. This position plays a critical role in managing...
SQL Database Administrator - ITIL / CobIT - AA/EE - Randburg Minimum requirements: - Diploma / Bachelor Degree or equivalent IT qualification - Minimum of 3 years’ experience in a similar position - MS Training & Certifications in Data Management - ITIL and CobIT essential Salary offer: Negotiable Application Question(s): - Do you have a good working knowledge of ITIL & CobIT? Education: -...
About the job Managed Services Operations Management Key purpose: The Managed Services (MS) Operations Manager operates as part of the Global Center of Excellence and is accountable for service delivery in the CoEs in the provision of the highest level of client satisfaction and the successful continuance of business operations within the company. They assist with the planning, building and...
Lead the strategic direction of enterprise-wide IT Service Desk operations Drive AI‑driven innovations and deliver exceptional service experiences across global automotive IT systems. Senior product ownership with AI‑driven service desk transformation and strategic planning Hybrid and remote working flexibility with 1,960 flexible annual hours. Leadership role with team mentorship stakeholder...
Description Job description IT Cybersecurity and Governance, Risk and Compliance, the incumbent is responsible for developing, implementing, managing and maintaining a robust IT Governance, Risk and Compliance framework that ensures the integrity, confidentiality, and availability of the Firm's information assets. The role involves implementation of policies, procedures, and controls to manage...
Application Development Manager Reference: BIT002683-Cha-1 We are seeking an experienced and proactive Application Development Manager to lead our dynamic team in the creation, deployment, and enhancement of cutting-edge applications and systems software. Duties & Responsibilities Responsibilities: - Development and Deployment Management: Oversee the development and deployment of new...
Datacentrix is looking for a National Service Delivery Manager. This is a fixed term contract. The National Service Delivery Manager is responsible for overseeing the effective delivery of services across all business lines, ensuring alignment with organisational objectives, customer expectations and contractual Service Level Agreements (SLAs). This role focuses on building and maintaining strong...
Job Description:The Senior Project Manager is a seasoned professional responsible for leading ITS’s most complex, strategic, or high-risk projects. With a proven track record of managing multi-phase or multi-location engagements, the Senior PM is trusted with clients and initiatives where clear communication, deep technical understanding, and high judgment are critical to success. In addition to...
Information Security Management System (ISMS) Specialist Overview We are a Supply Chain and Sales & Merchandising partner adding value to your business through a fully integrated, temperature-controlled network in Southern Africa. But we are also more than that. We are people serving people. While we boast the best in tech and infrastructure, our people are our greatest resource. With our...
Introduction Our client requires the services of a Technology Integrator (Expert) – Midrand/Menlyn/Rosslyn/Home Office rotation. - Amazing brand with innovative technology - Excellent teams in Global team collaboration - High work-life balance with Flexible hours - Agile working environment EXPERIENCE: 8+ Years related working experience. COMMENCEMENT: As soon as possible. Duties &...
Qualifications and Experience: - Matric plus relevant Bachelors Degree or Diploma in Information Technology, Business Management, or related field. - Minimum of 810 years experience in Service Delivery Management, including 5 years in a National or Senior Leadership capacity. - Strong knowledge of Risk Management, Governance, and Compliance frameworks. - Proven experience in managing large-scale...
ICT Manager / Interim CIO Job Summary ABD Consultants is seeking an experienced ICT Manager / Interim CIO to support and lead ICT advisory and transformation engagements across our client portfolio. The role requires a senior technology leader capable of operating at strategic, architectural, and governance levels while providing hands-on leadership and oversight of ICT environments. The...
A leading services management firm seeks a Managed Services Operations Manager to oversee service delivery and ensure high client satisfaction. The role involves monitoring client incidents, managing team training, and driving operational performance. The ideal candidate will have substantial experience, relevant certifications like ITIL, and strong leadership and communication skills. This is an...
A leading ICT service provider in South Africa is looking for a Problem Management Specialist responsible for ensuring reliable IT service delivery and improving service quality. This hybrid role involves overseeing service performance, managing incidents and problems, conducting root cause analysis, and enhancing operational efficiency. Candidates should have over 5 years in ICT Service Desk,...
Introduction Our client requires the services of a Technology Integrator (Expert) – Midrand/Menlyn/Rosslyn/Home Office rotation. - Amazing brand with innovative technology - Excellent teams in Global team collaboration - High work-life balance with Flexible hours - Agile working environment EXPERIENCE: 8+ Years related working experience. COMMENCEMENT: As soon as possible. Duties &...
Introduction Our client requires the services of a Technology Integrator (Expert) - Midrand/Menlyn/Rosslyn/Home Office rotation. - Amazing brand with cutting-edge technology - Excellent teams in Global team collaboration - High work-life balance with Flexible hours - Agile working environment EXPERIENCE: 8+ Years related working experience. COMMENCEMENT: As soon as possible. Duties &...
ROLE PURPOSE The Service Manager is accountable to the Manager: Service Management and performs the day-to-day operational and managerial tasks demanded by the process activities. In general, the Service Manager has: - Visibility at a management level within Vodacom Business and in the Customer environment - Awareness of the Customer’s business priorities, objectives and business drivers -...
Introduction Our client requires the services of a Technology Integrator (Expert) - Midrand/Menlyn/Rosslyn/Home Office rotation. - Amazing brand with cutting-edge technology - Excellent teams in Global team collaboration - High work-life balance with Flexible hours - Agile working environment EXPERIENCE: 8+ Years related working experience. COMMENCEMENT: As soon as possible Duties &...
ROLE PURPOSE The Availability & Capacity Management Specialist is responsible for the end-to-end operational execution and continual improvement of Availability and Capacity Management practices across Nexio’s/Clients ICT services and infrastructure. The role ensures that IT services and supporting infrastructure are available, performant, and adequately resourced to meet current and forecasted...
ROLE PURPOSE The Problem Management Specialist is responsible for ensuring the consistent and reliable delivery of IT services while managing the lifecycle of all problems to improve overall service quality. This hybrid role combines service assurance oversight with proactive problem management, including monitoring service performance, managing incidents and problems, conducting root cause...