A leading recruitment firm in Randburg is looking for a skilled IT Technical Support Analyst. This role involves providing comprehensive 1st line IT support, managing incidents, and ensuring compliance with service level agreements. Candidates must possess a bachelor's degree in IT or a related field and have experience with cloud computing, Oracle, SQL Server, and incident management. The...
An educational institution is seeking to hire an IT Service Desk Analyst for a permanent position across its campuses in South Africa. The successful candidate will provide first-line support and is expected to effectively triage incidents while utilizing and creating KCS articles. This role requires a commitment to enhancing user experience and ensuring technology operability within the...
A mining services company is seeking a motivated Junior Business Analyst for a role in eMalahleni, Mpumalanga. The successful candidate will support system implementation, perform data analysis, and provide technical support. Candidates should have at least 2 years of mining experience, a Grade 12 education, and an IT diploma. Strong communication and troubleshooting skills are essential for this...
A leading IT service provider in Worcester is seeking a Junior Service Desk Analyst. The role involves providing first line IT support to users via various channels. Ideal candidates should have a passion for IT and customer service. Responsibilities include logging incidents, diagnosing issues, and collaborating with teams. Benefits include a comprehensive pension scheme, healthcare cash plan,...
A dynamic IT services provider in Durban seeks an Intermediate Application Support Analyst to deliver second-line technical support while ensuring minimal downtime for clients. Suitable candidates should possess a Matric and 1-2 years of Application Support experience, with strong skills in software development, technical diagnostics, and customer service. Ideal for those holding or pursuing an...
A growing technology services provider in Johannesburg is seeking a Service Desk Analyst (L1) to deliver first-line IT support in a dynamic customer-focused environment. Ideal candidates should have 1-2 years of IT support experience and strong troubleshooting skills. You will provide support to clients through phone and email while maintaining clear communication and excellent service. This role...
IT Support / Business Intelligence Support Analyst My client is seeking an IT Support / Business Intelligence Support Analyst who thrives in a fast-paced environment and has a passion for understanding systems. The ideal candidate should be able to work cross-functionally with multiple people and across all departments to identify needs and ensure BI adds practical value to our...
IT Technical Support Analyst Reference: JHB004740-Maris-1 Well-established manufacturing company based in Benoni is seeking an IT Technical Support Analyst to join their team (BA EA). Duties & Responsibilities Requirements: - Proven 5 years work experience as a Technical Network Analyst, Network and Firewall Administration, IT Help Desk Technician or similar role - BS degree in Information...
A leading educational institution in South Africa seeks an IT Support Assistant to manage Technology Service Desk and Print Center inventory. Candidates should possess an Associates Degree in a CS-related field or equivalent experience and demonstrate strong problem-solving and communication skills. This role offers a flexible schedule from 10:30 a.m. to 7:00 p.m., Monday to Friday, with a...
A leading airline company is looking for an IT Support professional to respond to service desk tickets and provide troubleshooting assistance. The ideal candidate will have Grade 12 or equivalent and a diploma or certificate in IT. Responsibilities include ensuring service levels, user communication, and routine system checks. Experience in a support desk environment is essential, along with the...
About Us Acora are a progressive full-stack full-service business technology services partner, built for the AI era. Combining the capabilities of a Managed Service Provider (MSP), Managed Security Service Provider (MSSP), IT Consulting, Professional Services and Development company, Acora helps customers achieve breakthrough results - often quicker and at lower risk than they thought possible....
Lovisa is fast-fashion Retail Lovisa is global, and its growth is infectiously energetic See us at POSITION PURPOSE AND EXPECTATION: IT Support Analysts are responsible for the delivery of quality Level 1 and 2 technical support to Retail Stores, Support Centres and Warehouses. They work largely within their home time zone as part of Lovisa's global Service Delivery function to supporting IT...
Structural Information Job number: Job title: Analyst: IT Application Support Job grade: S6 Group/ BU: Generic Division: Generic Span of control: 0 Reports to: Management REM Functional Area: IT Core Description Responsible for providing, technical advice and support for the installing, complex analysis, testing, tuning, optimising, diagnosing problems, repairing, upgrading and...
*Structural Information Job number: * Job title: Analyst: IT Application Support Job grade: S6 Group/ BU: Generic Division: Generic Span of control: 0 Reports to: Management REM Functional Area: IT *Core Description * Responsible for providing, technical advice and support for the installing, complex analysis, testing, tuning, optimising, diagnosing problems, repairing, upgrading and...
Looking for an exciting opportunity as an IT Support Analyst? Look no further! Our clients, a Global investment company, is on the hunt for an IT Support Analyst. You ready to be part of an exhilarating journey?! Join us now! In this position, you will be reporting to the Head of IT and will be at the forefront of managing and supporting state-of-the-art IT infrastructure in a multi-office...
Role Purpose***To ensure the proper functioning of personal computing and office technology so that end users can most efficiently and effectively accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving customer requests and escalations from the Global Service Desk. Problem resolution will involve the use of incident management tools, as well as...
Responsibilities: Assist with Technology Service Desk and Print Center inventory. Tasks include monitoring printer and media supplies.Other duties as required by supervisor.Requirements: Associates Degree in CS related field or equivalent demonstrated by experience.Good communication skills and the ability to deal with users of various levels of computer literacy and technical competency are...
Lovisa is fast-fashion Retail Lovisa is global, and its growth is infectiously energetic See us at POSITION PURPOSE AND EXPECTATION: Senior IT Support Analysts are responsible for the delivery of quality Level 1 Operational Management to Retail Stores, Support Centres and Warehouses. They lead 24x7 shifts of IT Support Analysts as part of Lovisa's global Service Delivery function acting as the...
About the job IT Technical Support Analyst Duties and responsibilities: - 1st Line IT support for Application Support - Incident management for Application Support (SMAX) - Logging and tracking of incidents, changes and requests - Receiving incoming queries from multiple sources, assigning and tracking queries - Proactively monitor and manage SLA and OLA on all incidents - Ensure that business...
A technology services partner seeks a skilled individual to join their team in South Africa. The role involves providing 1st and 2nd line remote support, managing service incidents, and ensuring high customer satisfaction across all service levels. Candidates should have proven experience in a service desk environment, supporting Windows systems, and possess excellent communication and...