IT support analyst jobs in Johannesburg

An educational institution is seeking to hire an IT Service Desk Analyst for a permanent position across its campuses in South Africa. The successful candidate will provide first-line support and is expected to effectively triage incidents while utilizing and creating KCS articles. This role requires a commitment to enhancing user experience and ensuring technology operability within the...

A growing technology services provider in Johannesburg is seeking a Service Desk Analyst (L1) to deliver first-line IT support in a dynamic customer-focused environment. Ideal candidates should have 1-2 years of IT support experience and strong troubleshooting skills. You will provide support to clients through phone and email while maintaining clear communication and excellent service. This role...

A global law firm seeks an IT Service Desk Analyst in Johannesburg. This role entails providing 1st line support across various channels and ensuring high customer satisfaction. The ideal candidate has 2 years of experience in an IT Service Desk, a strong understanding of IT troubleshooting, and excellent customer service skills. Additional qualifications include a Grade 12 and an IT-focused...

A specialist software provider seeks a motivated individual to assist customers with software solutions in Johannesburg. The role involves providing technical support, training, and collaborating with internal teams to enhance customer satisfaction. Candidates should possess a college-level IT qualification or equivalent experience, strong communication skills, and a passion for IT. The company...

Role Purpose***To ensure the proper functioning of personal computing and office technology so that end users can most efficiently and effectively accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving customer requests and escalations from the Global Service Desk. Problem resolution will involve the use of incident management tools, as well as...

Summary Our staffing firm partners with U.S.-based clients, many of which are Managed Services Providers (MSPs). We currently have multiple openings for Remote / Offshore Level II IT Help Desk Support Technicians. This position requires proven experience in supporting business desktop and server environments, including Windows 10 workstations, Windows Server 2016 & 2019, intermediate networking,...

A leading technical operations company is seeking an experienced ITIL 4 Support Engineer to enhance their support team in Johannesburg. The role involves delivering comprehensive technical support across various systems with a focus on incident management and cloud technologies like AWS and OpenShift. Ideal candidates will possess an ITIL 4 Foundation Certification along with experience in IT...

- Directorate : Chief Directorate: ICT Infrastructure - Number of Posts : 1 - Package : R1,266,714 per annum (all-inclusive remuneration package) - Enquiries : Oscar Baloyi (066 486 5508) or [email protected] Requirements - Qualification in Information Technology/ Business Administration/ Business Management/Business Operations management/ Computer Science at NQF level 7(Advanced...

A leading Managed Solutions Provider is seeking a User Support Team Leader to provide leadership and support to a team of technicians. This role emphasizes technical support, training, and maintaining IT systems. The ideal candidate will have significant experience in IT support and people management. The position offers a hybrid work model based in Johannesburg or Cape Town, and be part of a...

A progressive banking institution in Johannesburg is seeking a skilled Desktop Support Technician to enhance IT service delivery. The role involves managing hardware and software updates, troubleshooting Windows operating systems, and providing excellent customer service. Ideal candidates should demonstrate strong communication skills and the ability to manage multiple tasks efficiently. This...

A prominent banking institution is hiring an IT Support Technician in Johannesburg. Candidates should have strong troubleshooting skills in Windows and Apple operating systems, alongside exceptional service delivery to meet customer expectations. The role involves managing IT service desk incidents and providing cost-effective solutions in a collaborative environment. Candidates with disabilities...

A leading financial service provider in Johannesburg is seeking a skilled IT Desktop Support professional to join their team. The ideal candidate will provide user support, resolve complex queries, and ensure high-quality service. With at least 2 years of service desk experience in a corporate environment, you will also manage internal clients and adhere to operational standards. This role offers...

A leading IT service provider in Johannesburg is seeking a Technical Support professional to provide first-line support for helpdesk queries, manage IT systems, and ensure optimal operation of hardware and software. The ideal candidate has a Higher Certificate or Diploma in IT, with at least 1 year of relevant experience in IT support. Responsibilities include troubleshooting user issues,...

A Managed Service Provider company is seeking an IT Support Level 2/3 professional in Johannesburg, South Africa. The successful candidate will deliver advanced technical support and manage device deployments, with strong expertise in Microsoft 365, Intune, Autopilot, and Azure AD. Responsibilities include troubleshooting complex client issues and ensuring adherence to security protocols. This...

A global Managed Services Provider is seeking a System Support Technician (Tier 2) to join their IT support team. This remote role involves providing frontline support, managing escalations, troubleshooting Windows desktop, server issues, and network problems. Ideal candidates will have 2-4 years of IT support experience, strong communication skills, and knowledge of relevant tools like...

Overview iqx the Technology Division of iqbusiness is seeking the IT Infrastructure & Application Support Manager (L2) who will be responsible for leading second-line support teams to ensure the stability, availability, and performance of software applications and underlying infrastructure. This role bridges operational support and engineering teams, providing deep technical oversight, incident...

An international audit and advisory firm in Johannesburg is seeking a skilled IT support professional. The candidate will provide essential 1st and 2nd level support, ensuring that all IT equipment operates optimally. Key qualifications include a Grade 12 certificate and A/N/MCTS certification, alongside a minimum of 2 years experience in desktop support. This role demands proactivity and...

A prominent educational institution is seeking an IT Administrator to provide first-line technical support to retail stores and internal teams. The role involves troubleshooting hardware, software, and network issues, guiding users through correct processes, and ensuring that IT systems run smoothly across the business. Candidates should have at least a Matric and experience in a retail...

A leading international law firm in Johannesburg seeks an IT Service Desk professional. You will provide 1st line support to a diverse global user base, utilizing remote desktop tools. Key responsibilities include troubleshooting, incident management, and ensuring customer satisfaction. A minimum of 2 years in a similar role and relevant IT qualifications are required. This position could require...

A global law firm is seeking a dedicated IT Support professional to join their team in Johannesburg. The role involves providing first line support to customers through various contact methods, ensuring incidents are logged and resolved effectively. Candidates should have at least 2 years experience in an IT Service Desk environment, possess a strong understanding of IT troubleshooting processes,...