support analyst jobs in Johannesburg

This role is for people who enjoy complexity and don't need a script. Our client is looking for an Operations Support Analyst to support global VAT and US Sales Tax operations, manage complex cases, and drive continuous improvement. What you'll get involved in: - Managing VAT and US Sales Tax compliance cases - Conducting global tax research and analysis - Supporting and leading...

Stratlab – Where Talent Meets Its People. We connect brilliant minds with companies that actually get them. Serious about growth, light on the drama. We’re currently looking for an Operations Support Analyst – a role for someone who thrives in Problem-solving Tax research Compliance case management Project execution Process improvement Stakeholder engagement and wants to make a real...

Purpose of role Provision of an excellent support service is critical to the achievement of Keyloop’s strategic plans for growth and profitability. Our Product Support Analyst will primarily be responsible for owning, troubleshooting, diagnosing and resolving problems to successful closure, whilst ensuring timely escalation where necessary. Our Product Support Analyst will also assist...

A leading actuarial organization in Johannesburg is seeking an Actuarial Analyst to support pricing and capital modeling within the Non-Life actuarial function. This role offers excellent study support and mentorship. The ideal candidate has a BSc Actuarial Science, a minimum of 3 years non-life actuarial experience, and proficiency in Excel and statistical software. Join a dynamic team that...

- Respond to and resolve service desk tickets in line with SLA targets; - Troubleshoot application errors, performance issues, and user problems; - Escalate unresolved or complex incidents to the Senior Analyst or Supervisor; - Perform routine system checks, monitoring, and preventative maintenance; - Conduct initial analysis of incidents to identify root causes; - Document issue resolutions and...

About the job Production Support Analyst Contract position - 3-5 years technical and support experience - Proven experience of working hands-on with a variety of platform technology - API integrations and providing technical support on the same, preferably in a Banking environment. - Knowledge of relevant internet and connectivity protocols. - Knowledge of API's - Expert experience in reading...

An educational institution is seeking to hire an IT Service Desk Analyst for a permanent position across its campuses in South Africa. The successful candidate will provide first-line support and is expected to effectively triage incidents while utilizing and creating KCS articles. This role requires a commitment to enhancing user experience and ensuring technology operability within the...

A leading software solutions provider is seeking a Support Analyst in Johannesburg. The role involves efficiently managing customer calls, resolving issues, and maintaining high service standards. The ideal candidate should have knowledge of retail application software and SQL databases, along with strong customer service skills. This position supports a hybrid work environment, combining...

A leading software solutions provider in Johannesburg is seeking a Support Analyst to manage customer support calls and resolve issues efficiently. This role includes working within a hybrid model, balancing between office and remote work. Ideal candidates should possess knowledge of retail application software and have a fundamental understanding of databases (SQL). Strong interpersonal skills...

A leading Internet Service Provider in Johannesburg seeks a Customer Service Analyst to provide technical support and assistance. Responsibilities include handling customer queries, managing faults, and maintaining a high customer satisfaction rate. Ideal candidates should have extensive call center and technical support experience within an ISP environment, along with strong communication and...

Job Specifics - Location: Modderfontein, JHB - Role Type: Permanent - Work Type: On-Site Job Overview An established organisation is seeking a Data & BI Support Analyst to support its Business Intelligence function. The successful candidate will work closely with the BI Manager to transform multi-source data into accurate, timely, and actionable insights. This role combines strong data...

Immersive Technologies is one of the world’s most successful companies in driving continuous improvement of human performance within the mining industry. We’re part of the global Komatsu Group of companies and are the world’s largest supplier of mining equipment simulators, with our solutions deployed in over 50 countries. Immersive is committed to recruiting and maintaining a diverse and...

A financial modelling consultancy in Johannesburg is seeking an experienced Analyst to work collaboratively with a team on financial models. The ideal candidate will have 1-2 years of experience in financial analysis, knowledge of accounting concepts, and strong Excel skills. This full-time role offers competitive salary, flexible working arrangements, and significant growth opportunities in a...

A recruitment agency is seeking a Junior System Operations Support Analyst in Johannesburg. The successful candidate will be responsible for diagnosing system issues, developing problem-solving procedures, and supporting project implementations. Candidates should have at least one year of experience in SysOps support and proficiency in Salesforce Administration. This position requires strong...

Company Overview Gridlines is a rapidly growing financial modelling consultancy practice. We transform the world of financial modelling, helping clients make complex financial decisions quickly and with confidence. We work with exciting clients that are making a big impact on the world, tackling some of its greatest challenges. We plan to continue our rapid expansion and are looking for the...

At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work. Klipboard provides specialist software, services and support to deliver fully integrated trading and business management...

A leading software company in South Africa seeks a Product Support Analyst responsible for troubleshooting, diagnosing, and resolving customer issues efficiently. The ideal candidate will possess excellent communication skills and a passion for service excellence. Responsibilities include case management, documentation of solutions, and coaching team members to ensure high-level customer...

Junior System Operations Support Analyst About the job Junior System Operations Support Analyst Key purpose: We are looking for a Junior System Operations Support Analyst to join our Systems Operations (SysOps) team. The SysOps team is responsible for monitoring and ensuring the high availability and high reliability of our critical operation systems. These systems are crucial to Merchant...

A leading recruitment firm is seeking a Specialist: Operations Analyst to manage portfolio transitions and client queries in Johannesburg. The role requires 2-5 years of experience in investment management, particularly in asset management or fund operations. Candidates must have strong communication skills, a detail-oriented mindset, and proficiency in advanced MS Excel. You will liaise with...

A leading recruitment agency in South Africa is seeking a Production Support Analyst to provide technical guidance and support for banking clients. The ideal candidate will have 3-5 years of technical experience, strong API management skills, and proficiency in SQL. Responsibilities include troubleshooting production queries, managing stakeholder relationships, and conducting system testing. This...