About the job IT Technical Support Analyst Duties and responsibilities: - 1st Line IT support for Application Support - Incident management for Application Support (SMAX) - Logging and tracking of incidents, changes and requests - Receiving incoming queries from multiple sources, assigning and tracking queries - Proactively monitor and manage SLA and OLA on all incidents - Ensure that business...
A telecommunications company is seeking an Applications Support Analyst in Johannesburg to perform technical incident analysis and support. Candidates must have a degree in Computer Science or Engineering, with over 3 years of experience in Technical Customer Services. The role includes responsibilities in incident escalation, data management using MySQL, and collaborating with various teams to...
IT Technical Support Analyst Reference: JHB004740-Maris-1 Well-established manufacturing company based in Benoni is seeking an IT Technical Support Analyst to join their team (BA EA). Duties & Responsibilities Requirements: - Proven 5 years work experience as a Technical Network Analyst, Network and Firewall Administration, IT Help Desk Technician or similar role - BS degree in Information...
ENVIRONMENT: A dynamic Independent Asset Management Firm seeks a strong technical & results-driven Technical Support Analyst to fill a 12-Month Contract role where you will ensure seamless IT support for software, hardware and applications across regional and global teams, both on-site and remotely. You will also log and manage incidents and service requests, maintaining detailed records in line...
A telecom support company in Gauteng is seeking a Technical Officer to provide first- and second-line support to Vodacom Business customers. Responsibilities include incident and ticket management, customer support, and operational assistance. Ideal candidates should have Matric, a diploma in IT or networking, and possess strong troubleshooting and communication skills. This role offers...
Who we areWe're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers. We help companies put trust - an abstract idea - to work....
Technical Support Analyst, DNSME (Americas): at DigiCert Cape Town ABOUT DIGICERT We’re a leading, global security authority that’s disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world’s largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to little things like surgically embedded...
We are looking to hire a Technical Support Analyst at a Pharmaceutical Manufacturing plant! Technology experience: - Microsoft SQL Server (any) - Microsoft Windows Server 2012+ - MCSE would be a plus. - CompTIA A+ or equivalent. - Jira Relevant Experience (Not mandatory): - Warehouse - Stock Management - Manufacturing Responsibilities:The primary role of this person will be to offer...
Overview: Open Box Software is an internationally focused consulting company that specialises in business and software consulting services for the Real Estate Industry. Since 2001, we have been delivering practical, smart, and cost-effective technology solutions for our clients. We have a team of highly talented individuals who are driven by excellence and open to finding a better way of making...
What Youll Be Doing: - Deliver first- and second-line support for in-house developed applications and core infrastructure - Troubleshoot issues within Microsoft Azure environments (e.g., AAD, VMs, and storage accounts) - Perform day-to-day server support and maintenance - Log and resolve service requests through a structured ticketing system - Provide clear, helpful technical support via Teams...
Key Responsibilities End-User Support · Handle incoming calls and respond to support emails about product malfunctions (screens, hardware, and content). · Log all issues accurately into ServiceNow and escalate where necessary. · Build and maintain strong relationships with end-users through clear and professional communication. Monitoring & Troubleshooting · Conduct reactive monitoring of...
Seeking an experienced Senior IT Technician to join our IT team and provide high-level technology support across the business. Key Performance Areas: - Provide advanced technical support for hardware, software, and network-related tickets within a 48-hour closure time. - Perform root cause analysis when troubleshooting. - Support enterprise-level applications and systems i.e. Power Apps,...
Job category: Helpdesk and Technical Support Location: Cape Town Contract: Permanent EE position: No Introduction Cartrack, a world-leading smart mobility Software-as-a-Service tech company operating across 23 countries, is looking for a skilled Application Technical Support Officer to provide 1st and 2nd line support for large-scale web applications while ensuring a high-quality experience...
12 month contract Minimum requirements: - Oracle, SQL Server - Web Methods - Web Services - Automation I Scheduling tools / frameworks - SOA - SWL - SharePoint - SQL Server Integration Services - SQL Server Reporting Services - Microsoft knowledge (CSF, CCF, etc) - Working knowledge of APl-based services (e.g REST, SOAP) - Understanding of basic integration concepts - Basic knowledge of the...
Key Responsibilities End-User Support · Handle incoming calls and respond to support emails about product malfunctions (screens, hardware, and content). · Log all issues accurately Cloud Base system and escalate where necessary. · Build and maintain strong relationships with end-users through clear and professional communication. Monitoring & Troubleshooting · Conduct reactive monitoring of...
Who we are We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers. We help companies put trust - an abstract idea - to work....
Who we are We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers. We help companies put trust - an abstract idea - to work....
Who we are We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers. We help companies put trust - an abstract idea - to work....
Who we are We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers. We help companies put trust - an abstract idea - to work....
ABOUT DIGICERT We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to little things like surgically embedded pacemakers. We help companies put trust—an abstract idea—to work. That's...