A tech support company is seeking a Support Technician, Tier I, as the first point of contact for customers and employees needing technical assistance. This role involves answering support requests, providing troubleshooting for common IT issues, and documenting resolutions in a helpdesk system. Candidates should have strong customer service skills and a basic understanding of IT systems to...
A leading IT support company in South Africa is seeking a Senior Tier 1 Helpdesk Technician to provide technical support for hardware and software issues. The role involves user management, troubleshooting IT systems, and collaborating with the IT team. The ideal candidate has 2+ years of experience, an associate's degree in IT, and proficiency in Microsoft Office 365. The position requires...
A technology company in Durban is looking for an IT Helpdesk Technician L2 to provide technical support and administration for software and hardware systems. The position requires after-hours availability and a commitment to customer service. Ideal candidates should have a Matric, relevant IT qualifications, and at least 2 years of experience in a service desk environment. The role includes...
A fintech company in Midrand, Johannesburg is seeking a Junior QSR Helpdesk Agent to provide exceptional support and technical assistance. The ideal candidate will troubleshoot issues, support clients, and contribute to the team's reputation for reliability. Required qualifications include a Grade 12 and A+ or N+ certification, along with strong communication skills. This position offers a unique...
A reputable educational organization in East London is seeking a Helpdesk Manager to lead the IT Support Desk for its three schools. The ideal candidate will have experience in providing IT support across multiple sites and possess strong organizational and interpersonal skills. A commitment to safeguarding and promoting children’s welfare is essential. This dynamic role offers competitive...
A Managed Service Provider is seeking a Helpdesk Technician to provide excellent technical support and customer service remotely. The role requires a minimum of 2 years in IT support, experience with Windows and MacOS, and familiarity with Office 365. Key responsibilities include troubleshooting, engaging in security tasks, and documenting tickets. Competitive salary from R250,000 to R300,000,...
Vacancy – Programme Support Officer within the CLEAN Helpdesk SSN is seeking a Programme Support Officer, which is a pivotal role providing support to the work of the Climate, Environment, and Nature (CLEAN) Helpdesk programme team in coordinating the programme across a number of areas, including collaboration, stakeholder engagement, and learning and communication processes. This position will...
Reference: JHB002475-TR-1 We are recruiting for a Senior Helpdesk Support Engineer. Duties & Responsibilities Customer Service - Receive calls from senior customer engineer/help desk. - Verify/identify problems with help desk. - Contact users to get clarity on problems and troubleshoot. - Provide telephonic support to users if possible. IT Support - Train users on how to use IT...
Join a dynamic and innovative beverage company as a Support Engineer in Cape Town! This role offers a fantastic opportunity to be part of a high-performing IT team dedicated to excellence and collaboration. You will be the go-to person for first-line IT support, managing the IT Helpdesk, and ensuring seamless operations across various devices and platforms. With a focus on Windows Server and...
A leading Managed Service Provider is seeking an enthusiastic IT Support Engineer to join their team. This remote position requires strong problem-solving skills and a passion for customer support. Candidate should have at least 2 years of experience in an IT helpdesk environment, alongside proficiency in Microsoft products. The role offers a competitive salary, 20 days of annual leave, and a...
Key Responsibilities - Provide first-line software support to end users via email, helpdesk system, and telephone - Respond to and resolve software-related queries efficiently and professionally - Create, maintain, and publish user support documentation - Deliver general software training and conduct skills assessments for end users - Support Microsoft Office applications and other...
A dynamic technology company seeks an IT Helpdesk/Support Officer to serve as the first point of contact for technical assistance. You will troubleshoot and resolve issues related to hardware and software systems and provide support to ensure seamless operations. Strong knowledge of Windows and macOS is essential, along with excellent communication skills. Join a collaborative environment that...
You will be required to complete a general technical test pinpoint your skill level. Minimum Requirements and Personal Attributes:Good client liaison skills - experience working with clients face to face and telephonically.Neat, presentable and organised - in appearance and within the work environment.Attention to detail.Ability to work unsupervised.Punctual and reliable.Hard working and willing...
A recruitment agency seeks an IT Support Technician to provide first-level support for hardware and software issues. This role involves logging support calls, resolving incidents, and delivering exceptional customer service. Candidates should have a Matric certificate, A+ and/or N+ certification, and a minimum of 1-3 years in IT support. Ideal proficiency includes Windows, Microsoft 365, and...
A leading IT solutions provider in Johannesburg is seeking a motivated Technical Support Specialist to provide first-level support to employees for hardware and software issues. The ideal candidate has a Bachelor's degree in computer science, at least 1 year of help desk experience, and strong problem-solving skills. This is a full-time, on-site position with working hours from Monday to Sunday,...
A leading IT service provider in Durban seeks an experienced IT Support Technician to provide exceptional service and support to internal users. The role requires after-hours availability for critical issues, knowledge of Microsoft applications and hardware, and strong problem-solving skills. Candidates must have a Matric certificate and relevant IT qualifications, along with a minimum of 2 years...
Overview Provide 2nd and 3rd line support for hardware, software, network, and system issues. Troubleshoot complex technical problems across Windows, Mac, and mobile platforms. Install, configure, and maintain IT equipment and software applications. Monitor and support servers and networks. Assist with network configuration, Active Directory, Exchange, and VPN setups. Escalate unresolved issues....
A leading IT service provider in Worcester is seeking a Junior Service Desk Analyst. The role involves providing first line IT support to users via various channels. Ideal candidates should have a passion for IT and customer service. Responsibilities include logging incidents, diagnosing issues, and collaborating with teams. Benefits include a comprehensive pension scheme, healthcare cash plan,...
You will be required to complete a general technical test pinpoint your skill level. Minimum Requirements and Personal Attributes:Good client liaison skills - experience working with clients face to face and telephonically.Neat, presentable and organised - in appearance and within the work environment.Attention to detail.Ability to work unsupervised.Punctual and reliable.Hard working and willing...
Salary £44,110 - £49,140 A Helpdesk Manager is required to lead the IT Support Desk for City of London School, City of London School for Girls, and City Junior School, while also providing first line IT support for City Junior School. This role is ideal for someone with experience working across multiple sites or organisations, who possesses strong organisational and interpersonal skills and is...