Helpdesk Support jobs in Western Cape

A managed service provider is seeking a Helpdesk Technician to deliver excellent technical support and customer service. The role involves desktop support, troubleshooting, and engaging in security-related tasks. Ideal candidates should have at least 2 years of IT support experience, familiarity with Windows and MacOS, and strong communication skills. This is a fully remote position offering a...

A leading outsourcing service provider in Cape Town is seeking a Helpdesk Officer to manage IT systems and provide technical support to employees. The ideal candidate will have a maximum of 2 years of experience in a similar role, be fluent in English, and possess strong skills in HTML coding, helpdesk/ticketing systems, and user account management. This role offers an opportunity to work in a...

Vacancy – Programme Support Officer within the CLEAN Helpdesk SSN is seeking a Programme Support Officer, which is a pivotal role providing support to the work of the Climate, Environment, and Nature (CLEAN) Helpdesk programme team in coordinating the programme across a number of areas, including collaboration, stakeholder engagement, and learning and communication processes. This position will...

Join a dynamic and innovative beverage company as a Support Engineer in Cape Town! This role offers a fantastic opportunity to be part of a high-performing IT team dedicated to excellence and collaboration. You will be the go-to person for first-line IT support, managing the IT Helpdesk, and ensuring seamless operations across various devices and platforms. With a focus on Windows Server and...

A leading Managed Service Provider is seeking an enthusiastic IT Support Engineer to join their team. This remote position requires strong problem-solving skills and a passion for customer support. Candidate should have at least 2 years of experience in an IT helpdesk environment, alongside proficiency in Microsoft products. The role offers a competitive salary, 20 days of annual leave, and a...

Key Responsibilities - Provide first-line software support to end users via email, helpdesk system, and telephone - Respond to and resolve software-related queries efficiently and professionally - Create, maintain, and publish user support documentation - Deliver general software training and conduct skills assessments for end users - Support Microsoft Office applications and other...

A well-established company in Somerset West seeks to employ a Helpdesk Manager to lead their technical support team. This role involves ensuring efficient and effective support for customers, managing staff performance, improving processes, and maintaining service levels. The ideal candidate will have 2-3 years of supervisory experience in a technical support environment and will be adept in team...

IT Support Technician - Helpdesk Support We are seeking a dedicated and self-motivated IT Support Technician to join our team. In this role, you will provide top-notch technical support to our customers, assisting with troubleshooting and resolving technical issues via email and phone. Key Responsibilities: - Provide Level 1 Helpdesk Support, ensuring customer satisfaction and timely issue...

You will be required to complete a general technical test pinpoint your skill level. Minimum Requirements and Personal Attributes:Good client liaison skills - experience working with clients face to face and telephonically.Neat, presentable and organised - in appearance and within the work environment.Attention to detail.Ability to work unsupervised.Punctual and reliable.Hard working and willing...

Overview Provide 2nd and 3rd line support for hardware, software, network, and system issues. Troubleshoot complex technical problems across Windows, Mac, and mobile platforms. Install, configure, and maintain IT equipment and software applications. Monitor and support servers and networks. Assist with network configuration, Active Directory, Exchange, and VPN setups. Escalate unresolved issues....

A leading IT service provider in Worcester is seeking a Junior Service Desk Analyst. The role involves providing first line IT support to users via various channels. Ideal candidates should have a passion for IT and customer service. Responsibilities include logging incidents, diagnosing issues, and collaborating with teams. Benefits include a comprehensive pension scheme, healthcare cash plan,...

A technology solutions provider in Stellenbosch seeks a Client Centre Team Member to provide efficient, friendly support for client inquiries. The role involves diagnosing technical issues, maintaining support resources, and collaborating closely with product teams. Ideal candidates are fluent in isiXhosa or isiZulu, have a strong attention to detail, and possess at least Matric. A good...

A leading cloud solution provider is seeking a customer service advisor in Cape Town to assist students with technical issues during online exams. The ideal candidate should be friendly, have strong multitasking abilities, and a desire to learn. Responsibilities include answering calls and chats, logging tickets, and providing technical support. No advanced IT knowledge is necessary, but customer...

Summary and purpose of the Job: Do you have a passion for offering excellent customer service, helping our customers with problems to get to the right place for support? Do you have an interest in technology, and understand the key elements of IT, telephony and connectivity? Well, if this is you, we have the perfect opportunity. We are looking for enthusiastic individuals to join our dynamic and...

Date: 22 Jan 2026 Location: Cape Town, Western Cape, ZA Company: BCXP Business unit, Department, Reporting Business Unit DPS Department Specialist Solutions: Retail & Heath Solutions Reports To Team Leader Grade OP1 Core Description Provides remote support and assistance to BCX clients. Determining root cause and finding appropriate solutions that satisfy the clients’ needs. Key...

A technology solutions provider in Cape Town is seeking a Support Specialist to provide remote assistance to clients and resolve technical issues. The ideal candidate should have at least 2 years of helpdesk experience, relevant certifications like A+ and N+, and strong computer literacy. Key responsibilities include responding to client queries, investigating issues, and maintaining effective...

Select how often (in days) to receive an alert: Specialist Solutions: Retail & Heath Solutions Reports To Grade OP1 Core Description Provides remote support and assistance to BCX clients. Determining root cause and finding appropriate solutions that satisfy the clients’ needs. Key Deliverables / Primary Functions Clients - To ensure that all customer queries are responded to in CTR. IT...

TO KNOW BEFORE APPLYING - This position is based in Cape Town - South Africa ; - Local contract offered (no freelance contract or expatriation) ; - Maximum 2 years experience in a similar position ; - Fluent in written and spoken English mandatory ; - Fluent in French could be an advantage ; - HTML coding experience - mandatory ; - Helpdesk / ticketing systems experience - mandatory ; - Strong...

About FusionTek FusionTek is a Managed Service Provider (MSP) with offices in multiple US locations. We focus on IT infrastructure management for small- to mid-sized businesses and have grown rapidly since 2007. Our Core Values - We are team players, collectively working toward a common goal. - We bring a growth mindset to help coworkers, clients, and the company succeed. - We do the right...

You will be required to complete a general technical test pinpoint your skill level. Minimum Requirements and Personal Attributes:Good client liaison skills - experience working with clients face to face and telephonically.Neat, presentable and organised - in appearance and within the work environment.Attention to detail.Ability to work unsupervised.Punctual and reliable.Hard working and willing...