Helpdesk Support jobs in Johannesburg

A Managed Service Provider is seeking a Helpdesk Technician to provide excellent technical support and customer service remotely. The role requires a minimum of 2 years in IT support, experience with Windows and MacOS, and familiarity with Office 365. Key responsibilities include troubleshooting, engaging in security tasks, and documenting tickets. Competitive salary from R250,000 to R300,000,...

A fintech company in Midrand, Johannesburg is seeking a Junior QSR Helpdesk Agent to provide exceptional support and technical assistance. The ideal candidate will troubleshoot issues, support clients, and contribute to the team's reputation for reliability. Required qualifications include a Grade 12 and A+ or N+ certification, along with strong communication skills. This position offers a unique...

Reference: JHB002475-TR-1 We are recruiting for a Senior Helpdesk Support Engineer. Duties & Responsibilities Customer Service - Receive calls from senior customer engineer/help desk. - Verify/identify problems with help desk. - Contact users to get clarity on problems and troubleshoot. - Provide telephonic support to users if possible. IT Support - Train users on how to use IT...

A leading solutions provider in Johannesburg is seeking a dedicated Customer Service Agent to manage work orders and respond to client queries efficiently. The ideal candidate will have a Grade 12 qualification and at least 3 years of experience in a helpdesk or customer service environment. Proficiency in MS Office Suite, especially Excel, is essential. This role requires strong interpersonal...

An international audit and advisory firm in Johannesburg is seeking a skilled IT support professional. The candidate will provide essential 1st and 2nd level support, ensuring that all IT equipment operates optimally. Key qualifications include a Grade 12 certificate and A/N/MCTS certification, alongside a minimum of 2 years experience in desktop support. This role demands proactivity and...

Company and Job Description: - Work with top-tier engineers in a culture‑first environment that attracts some of the best tech talent in the industry. - Grow your skills across diverse, cutting‑edge projects, supported by Entelects end‑to‑end technology ecosystem and continuous learning culture. - Be part of a people‑focused, high‑impact organisation where collaboration, innovation, and...

Company and Job Description: - Work with top-tier engineers in a cultureâfirst environment that attracts some of the best tech talent in the industry. - Grow your skills across diverse, cuttingâedge projects, supported by Entelects endâtoâend technology ecosystem and continuous learning culture. - Be part of a peopleâfocused, highâimpact organisation where collaboration, innovation, and...

Minimum Requirement:- At least of 3 years experience in providing first-line technical support.- Strong understanding of basic hardware and software components.- Excellent troubleshooting skills and the ability to work independently.- Effective communication skills with a customer-focused approach.- A+ Certification is a plus, demonstrating foundational knowledge of hardware and software.-...

About ReflexEstablished in 2000 in South Africa, Reflex has evolved from modest origins to become a distinguished provider of Information and Communication Technology (ICT) solutions. We specialise in delivering innovative ICT solutions across various industries, earning a sterling reputation for our excellence in the retail sector and beyond. With a robust network of partnerships, we pride...

Purpose of the Role: To manage and coordinate all facilities-related service requests, ensuring efficient task allocation, communication, documentation, and compliance with internal processes and service level agreements. Key Performance Areas (KPAs): Helpdesk Processing - Receive, log, and track all facilities-related service requests via email, WhatsApp, or phone. - Ensure accurate and...

JOB TITLE: Helpdesk Manager SA DEPARTMENT: Service Delivery Management - Centre of Excellence REPORTING TO: Service Delivery Manager REGION: Middle East and Africa PURPOSE OF POSITION To manage the performance of services & support to clients within SA and to ensure that Service Levels Agreements (SLAs) are achieved. To ensure that customer expectations are met or exceeded KEY...

Purpose statement:To provide assistance to the helpdesk and support manager and the support team in the execution of their duties and to serve as an interface between the clients and the sales representatives. Helpdesk administration:Attend to pharmacy queries and problems when received in a timely manner and supply customers with updates, feedback, or resolutions.Schedule technical and new...

About Us:Tsebo Facilities Solution is looking for a Helpdesk Operator to receive the calls made at the helpdesk and log the calls required accurately and professionally. To allocate the calls to the correct facilities manager and In-house team member and ensure that the call is actioned, closed and followed up if required. To maintain communication with the person logging the call to ensure they...

Helpdesk Technician (Call Centre) 📠Location: Sandton, South Africa ðŸÂ-Â’ Job Type: Full-Time | Rotational Shifts Join Our Team and Keep Things Running Smoothly At Quantanite, we’re redefining customer experience and technical support. As a Helpdesk Technician, you’ll be the first line of support, solving technical challenges and ensuring seamless customer experiences. If you’re a...

We’re Hiring: Junior QSR Helpdesk Agent | Lesaka Are you tech-savvy, customer-focused, and eager to grow your career in support services? Lesaka is looking for a Junior QSR Helpdesk Agent to join our team in Midrand, Johannesburg. This role is perfect for someone who thrives on solving problems, supporting clients, and ensuring smooth operations across hardware and software systems. Location:...

A managed service provider is seeking a Helpdesk Technician to provide remote IT support. Responsibilities include troubleshooting desktop and laptop issues, engaging in security tasks, and tracking tickets. Ideal candidates should have at least 2 years of IT support experience, familiarity with Windows and MacOS, strong communication skills, and be detail-oriented. This position offers a...

FusionTek is a Managed Service Provider (MSP) with offices in multiple US locations and team members globally. We’re a tight-knit team of friendly, intelligent people focused on IT infrastructure management for small- to mid-sized businesses since 2007. We’re also rapidly growing and are looking for top-tier candidates who share our four core values: - We are team players, collectively working...

FusionTek is a Managed Service Provider (MSP) with offices in multiple US locations and team members globally. We’re a tight-knit team of friendly, intelligent people focused on IT infrastructure management for small- to mid-sized businesses since 2007. We’re also rapidly growing and are looking for top-tier candidates who share our four core values: - We are team players, collectively working...

A Managed Service Provider is seeking an entry-level Helpdesk Technician in Johannesburg, South Africa. This role involves troubleshooting Windows and Mac systems, engaging in security tasks, and providing exceptional customer service. Candidates should have at least 2 years of IT support experience and strong communication skills. Benefits include a competitive salary of R250,000 - R300,000 per...

A managed service provider is seeking a Helpdesk Technician II to provide high-quality technical assistance. This fully remote role requires expertise in desktop support, Windows, and MacOS, along with strong communication skills. Responsibilities include troubleshooting, managing escalated tickets, and supporting clients. Competitive salary between R300,000 and R350,000 annually, with quarterly...