Requirements: Certificate / Diploma in Hospitality or equivalent Background in Front of House Service of a luxury hotel / Lodge At least 2 years of previous experience in hospitality Front of House operations of a luxury 5* hotel / Lodge Proficient in use of various well-known Property Management systems Proficient in the application of Up-Sell and Cross-Sell strategies Proficient user of...
La Residence’s Guest Relations Officer needs to demonstrate the highest level of courteous and efficient service, to ensure our Guests feel welcome and that their needs will be attended to at all times during their stay. The GRO builds strong relationships with our Guests, constantly striving to live up to our purpose, which is "To give our Guests a complete experience and a perfect stay". MAIN...
SPA GUEST RELATIONS OFFICER (live-in) 5* LUXURY LODGE - Ladysmith (KZN) - South Africa STARTING DATE: ASAP / February 2026 REPORTS to: Spa Manager OPERATING HOURS: - Monday - Sunday (Shifts apply) - 09:00am - 18:00pm (may be adjusted based on occupancy / seasonal demands) - Leave cycle - 21 days ON / 7 days OFF SALARY & COMPANY BENEFITS: - R9,000 Basic Salary per month (Based on desired...
Guest Relations Officer wanted in Stellenbosch! R16,000/month. Luxury estate seeks hospitality pro for seamless guest experience. 2-3 yrs exp, strong admin & comms skills req'd
Company Description Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group's overarching brand promise is Every Moment Matters with a signature Yes I Can service ethos. People are at the core of our business success and future. Our people are true Moment Makers...
Job Title: Luxury Spa Guest Relations Officer We are seeking a highly skilled and experienced individual to join our team as a Luxury Spa Guest Relations Officer. In this role, you will be responsible for providing exceptional guest service and ensuring that all guests have an unforgettable experience at our luxury spa.
Guest Relations Officer - (Permanent Part-Time) Hospitality is all about the individual. And we, at the Radisson Hotel Group, take pride in our unique Yes I Can! Service culture: our Company wide philosophy that ensures that every individual guest is treated with the best positive service attitude at every point of contact. The manager, the waiter, the receptionist, the porterevery Radisson...
The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture. Our dedicated staff believe in offering the highest level of guest service to our guests while...
Additional InformationJob Number25159144Job CategoryRooms & Guest Services OperationsLocationAC Hotel Cape Town Waterfront, Dockrail Road, Foreshore, Cape Town, The Western Cape, South Africa, 8001ScheduleFull TimeLocated Remotely?NPosition Type Non-Management --------------------------------------------------------------- Our jobs aren’t just about giving guests a smooth check-in and...
JOB SUMMARY: We are looking for a socially focused team player with high attention to detail who can operate in a constantly changing environment under pressure to welcome guests and see to their needs throughout their stay. ORGANISATIONAL POSITIONING: - Department: Front Office - Reporting to: Assistant Front Office Manager - Location: Bushmans Kloof Wilderness Reserve & Wellness...
Main Duties: ∙Welcome guests during check-in and give a fond farewell to guests while checkout. ∙ Handling guest complaints and concerns in an efficient and timely manner. ∙ Overseeing VIP guests, arrivals and departures. ∙ Coordinating and multi-tasking job duties in a busy environment. ∙ Should possess detailed information about the Lodge, city as well as the competition. ∙ Detailed...
Job Description Upmarket lodge is seeking a professional and guest-focused Guest Relations & Front Office Coordinator to join a small, intimate bush camp in the Greater Kruger area. This role is ideal for someone passionate about hospitality, personalised service, and delivering exceptional guest experiences in a safari environment. Key Responsibilities - Manage all guest interactions from...
This live-in position is ideal for someone with a passion for hospitality, a flair for interpersonal connection, and a deep appreciation for the bush environment. Core Criteria: - Previous experience in high-end hospitality or safari lodge settings. - Strong interpersonal skills and a genuine passion for guest service - Computer skills with Microsoft Office and Outlook - Willingness to assist...
Beach House Property Company is a bespoke property management and holiday rental service, specialising in short-let properties along Cape Town's Western Seaboard. We provide a complete start-to-finish solution tailored to each investor's needs, ensuring both owners and guests enjoy a seamless satisfied experience. We've got an open position here in Blouberg, Western Province, Cape Town, South...
A breathtaking Safari lodge is looking for a GUEST RELATIONS to join their team This live-in position is ideal for someone with a passion for hospitality, a flair for interpersonal connection, and a deep appreciation for the bush environment. Core Criteria: - Previous experience in high-end hospitality or safari lodge settings. - Strong interpersonal skills and a genuine passion for guest...
The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture. Our dedicated staff believe in offering the highest level of guest service to our guests while...
5* Hotel in the Rosebank area is looking for a Guest Relations Officer / Receptionist to join their dynamic team. As a Guest Relations Officer it is to ensure that the guests receive a warm welcome and are looked after during their stay, to ensure the smooth and efficient running of reception, including preparation of bills, reservations and telephone call handling. You will be at the forefront...
Duties: Guest Communication & Experience Management:
The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture. Our dedicated staff believe in offering the highest level of guest service to our guests while...
Award-winning 5* Game Lodge in Sabi Sand is looking for a Guest Relations Assistant. Duties: Responsible for front desk complete administrative functions related to all guest touch points, including guest interaction, hosting duties and admin tasks. Ensures reservations functions are performed accurately and according to standard operating standards. Meet and greet guests, perform the guest...