Assistant Guest Relations Manager jobs in South Africa

5* Game Lodge in the Sabi Sands area is looking for a Guest Relations / FOH Assistant. Duties: Responsible for front desk complete administrative functions related to all guest touch points, including guest interaction, hosting duties and admin tasks. Ensures reservations functions are performed accurately and according to standard operating standards. Meet and greet guests, perform the guest...

Situated in the heart of the Breede River, this beautiful luxury retreat & spa offers 360 degree panoramic mountain views and magnificent accommodation with international standards comprising individual private villas for a maximum of 16 guests. Each Villa offers absolute privacy with rooms surrounded by breath-taking mountains and scenic horizons far beyond the Breede River. ProStaffSelect are...

Job Purpose The Guest Relations Manager is responsible for the monitoring, team management and delivery of a welcoming customer experience at the Front Desk / Concierge, Porte Cochere and across the hotel operation ensuring that internal (SOP) and external (grading) standards and procedures are continuously achieved, client disputes / queries are resolved and that the customer experience...

A prestigious luxury hotel in Cape Town is seeking an experienced Guest Relations Manager to lead the guest experience function within a fast-paced, high-volume hotel environment. This is a highly visible, operational role requiring strong leadership presence on the floor, hands-on guest engagement, and regular Duty Manager shifts. This position is suited to a hospitality professional with...

La Residence’s Guest Relations Officer needs to demonstrate the highest level of courteous and efficient service, to ensure our Guests feel welcome and that their needs will be attended to at all times during their stay. The GRO builds strong relationships with our Guests, constantly striving to live up to our purpose, which is "To give our Guests a complete experience and a perfect stay". MAIN...

Guest Relations Officer - Lodge in Namibia - Namibian Nationals Only Seeking a warm, professional, and guest-focused Guest Relations Officer to support the full guest journey in a luxury safari lodge environment. This role is ideal for someone who thrives on personalised service, attention to detail, and meaningful guest interaction Key Responsibilities · Welcome guests and manage check-ins...

Position: Guest Relations Officer Location: Cape Town, South Africa Hotel Category: Four-Star Hotel A well-established four-star hotel in Cape Town is seeking a professional, personable, and service-driven Guest Relations Officer to join its Front Office team. The successful candidate will be at the forefront of the guest experience, acting as a key ambassador of the hotel and ensuring that...

️ Guest Relations Anchor ️ Luxury Island Resort | Mozambique Salary: Negotiable (DOE) | Live-in Overview A luxury island resort in Mozambique is seeking a professional and guest-focused Guest Relations Anchor to ensure every guest experiences exceptional service from arrival to departure. This role requires a highly organised, personable individual with strong attention to detail and a...

Hospitality and Outdoor – New Vacancy – Guest Relations Anchor Luxury Island Lodge – Mozambique Requirements · Matric · At least 2 years’ experience working in a similar position within a 4/5 star luxury environment · Computer literate · Fluent in English · Strong customer service orientated with excellent people skills · Excellent administrative skills · Hosting...

A 4* Hotel seeks to employ a Guest Relations Officer, The guest relations officer is at the forefront of customer service. They are one of the first hotel staff members to greet guests as they arrive. They provide hotel guests with above-and-beyond service to ensure their experience will be worth remembering. The position ensures that guests are happy from the moment they step into the hotel...

SCOPE AND GENERAL PURPOSE: The guest relations officer is at the forefront of customer service. They are one of the first hotel staff members to greet guests as they arrive. They provide hotel guests with above-and-beyond service to ensure their experience will be worth remembering. The position ensures that guests are happy from the moment they step into the hotel until they leave as well as...

DUTIES AND RESPONSIBILITIES Safety and Security · Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. · Complete appropriate safety training and certifications to perform work tasks. · Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters). · Identify and correct unsafe...

Guest Relations Anchor | Luxury Beachfront Lodge Mozambique | Rotational Live-in Kendrick Recruitment is recruiting for a Guest Relations Anchor to join a luxury beachfront lodge in Mozambique. This is a rotational role covering Guest Relations, Lodge Administration, and Safari Shop management, perfect for a hands-on, guest-focused professional who thrives in a high-end hospitality...

5* Game Lodge in the Sabi Sands area is looking for a Guest Relations / FOH Assistant. Duties: Responsible for front desk complete administrative functions related to all guest touch points, including guest interaction, hosting duties and admin tasks. Ensures reservations functions are performed accurately and according to standard operating standards. Meet and greet guests, perform the guest...

Hospitality Company providing end-to-end Short-Term-Rental Property Management based in Gardens, Cape Town is looking for a Guest Relations Specialist. The Guest Relations Specialist plays a key role in ensuring a seamless guest experience across all short-term rental properties. This position supports the Guest Relations Team by overseeing daily guest communication, resolving guest issues...

Guest Relations Consultant | Luxury Safari Lodge | North West Salary: R10,000 (Negotiable, DOE) Location: North West Province Accommodation: Live-in Work Cycle: 3 weeks on / 1 week off Kendrick Recruitment is currently seeking an experienced and personable Guest Relations Consultant to join the team at a luxury safari lodge in the North West. This live-in position requires a candidate with...

Duties: Guest Communication & Experience Management:

Kendrick Recruitment is currently looking for an exceptional FOH / Guest Relations professional for a Luxury Horseback Safari company based in the Waterberg. Kendrick Recruitment is recruiting on behalf of a horseback safari company for a Front of House / Guest Relations professional to join their lodge in the Waterberg. The lodge caters exclusively to international clients, specialising in...

GUEST RELATIONS & FRONT OFFICE VACANCY R10,000 per month (Negotiable) Live-in | All meals | Uniform | Gratuities Intimate Bush Camp | Greater Kruger (±1 hr from Hoedspruit) We are looking for a professional, guest-focused individual to manage Guest Relations and Front Office at a small, intimate bush camp hosting a maximum of 10 guests. This role is all about personalised service, attention...

Requirements: Certificate / Diploma in Hospitality or equivalent Background in Front of House Service of a luxury hotel / Lodge At least 2 years of previous experience in hospitality Front of House operations of a luxury 5* hotel / Lodge Proficient in use of various well-known Property Management systems Proficient in the application of Up-Sell and Cross-Sell strategies Proficient user of...