Escalation Manager jobs in Germiston

A managed service provider is seeking a Helpdesk Technician II to provide high-quality technical assistance. This fully remote role requires expertise in desktop support, Windows, and MacOS, along with strong communication skills. Responsibilities include troubleshooting, managing escalated tickets, and supporting clients. Competitive salary between R300,000 and R350,000 annually, with quarterly...

Join to apply for the SD-WAN Escalation Engineer role at Jurumani Solutions Join to apply for the SD-WAN Escalation Engineer role at Jurumani Solutions SD-WAN Escalation Engineer – Be the Last Line of Defence When the network falters and the pressure is on, you’re the one who steps in. Not everyone can thrive here. This is where the toughest problems land — the ones no one else can solve. If...

A technology solutions provider in Johannesburg is seeking a Senior IT Support Specialist to serve as the primary escalation point for complex technical issues and provide high-level support for various devices. The ideal candidate will have at least 8 years of experience in IT support and strong proficiency in Windows OS and Microsoft 365 administration. You will lead IT projects and ensure...

Customer Solution Engineer – Elevators & Escalators Johannesburg, South Africa It’s time to make a move. Join our flow. We have an exciting opportunity for an energetic and enthusiastic CSE Engineer. The Product Engineer provides technical expertise on the optimal KONE product for the customer. The position will be based in Johannesburg, South Africa. He/she should understand how customer...

Certified as a Top Employer, KONE is dedicated to a better world of work and demonstrates this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency, putting our people first and creating a workplace that nurtures collaboration, diversity, growth, and well-being.It's time to make a move. Join our...

A prominent recruitment agency is seeking a Customer Care Specialist in Randburg, South Africa. The role focuses on managing customer enquiries and complaints while ensuring compliance with industry standards. Ideal candidates will have a diploma in Customer Service and at least three years of experience in a customer care environment, particularly within the automotive sector. Strong...

A leading Managed Services Provider in Johannesburg is seeking a Service Desk Analyst (L2) to provide technical support across Windows and MacOS environments. You'll resolve complex second-line incidents, support software updates, and collaborate with the IT team. The ideal candidate has strong troubleshooting skills, 2+ years of IT support experience, and a customer-first mindset. This dynamic...

About The Company ProProcess located in Gauteng South Africa is a specialist company that offers modular process solutions to the capital equipment market. We are dedicated to delivering innovative high-quality modular solutions to our clients across various part of our commitment to exceptional customer service and ongoing support were looking for a Sales Enablement Manager to manage our...

National Operations Manager Location: Gauteng (National Travel Required) Reporting to: CEO / Managing Director Employment Type: Full-Time Our Client: Our client, a leading national provider of professional hygiene and cleaning solutions, servicing commercial, industrial, healthcare, retail, hospitality, and institutional clients across South Africa, is looking to appoint an experienced National...

Qualifications - Matric - Relevant Certificate or Diploma in Warehouse Management, Supply Chain Operations. - National Diploma in Supply Chain, Industrial Engineering, or Operations Management. Bachelors degree in Industrial or Production Engineering (Advantageous) Requirements - 58 years experience in packaging, assembly, or warehouse operations. - At least 3 years in a supervisory or...

The Credit Manager is responsible for managing and controlling the organisations credit granting process. This role ensures that credit risk is effectively evaluated, monitored, and minimised while enabling sustainable sales growth and maintaining healthy cash flow. The Credit Manager ensures compliance with company policies, legal requirements (including the National Credit Act), and oversees...

MINIMUM REQUIREMENTS Educational Qualifications - National Diploma or Bachelors Degree in Finance, Accounting (NQF 7). - Credit Management Diploma (Institute of Credit Management of South Africa highly advantageous). Experience - 58 years of progressive experience in credit control or credit management. - Minimum 5 years in a supervisory or management role. - Experience in a manufacturing...

Key responsibilities: Credit Risk Management - Develop and maintain the companys credit policy and procedures. - Conduct credit assessments and evaluate new and existing customers. - Approve or recommend credit limits and terms in line with policy. - Monitor credit exposure and portfolio risk regularly. - Maintain updated customer risk ratings and ensure compliance with credit terms. Accounts...

Our client in the automotive industry is looking to employ a Regional Manager - Sales and Marketing in Elandsfontein (Gauteng - North). Requirements: - Bachelor’s Degree in Sales and Marketing Management or related fields (NQF 7). - Bachelor’s Hons Degree in Sales and Marketing Management or related fields (NQF 8) - 6-8 years’ experience in Sales and Marketing within the Manufacturing...

Ontario, Canada Job Family Group: Maintenance, Reliability and Turnarounds Worker Type: Regular Posting Start Date: January 20, 2026 Business Unit: Downstream and Renewables Experience Level: Experienced Professionals Job Description: Shell is seeking a Turnaround Event Manager to join its team at the Sarnia Refinery and lead upcoming turnaround (TA) events. The Turnaround Event...

Job Location: Boksburg, Gauteng, South Africa Application Deadline: February 09, 2026 - Our client is a well-established player in the lubricants and petrochemical industry. They are focused on providing premium products and technical solutions across Southern Africa. - They are looking for an experienced and results-driven New Business Development Manager to join their dynamic team. This role...

Your Purpose... - To change peoples, lives for the better through wellness, through delivering on OUR PROMISE, which is to welcome and know our members. Be the host whilst owning every interaction and make the member experience memorable - To drive a social wellness club by having a natural service orientation with a deep passion for wellness and desire to make a positive difference every day -...

Call Centre Manager We are recruiting for a Call Centre Manager for our client within the Automotive Industry based in Elandsfontein. Job Purpose Manages and builds a high-performance call centre of CLO’s with a clear vision to provide world-class Inbound and Outbound CRM support to respective business areas including and not limited to internal and external stakeholders. Implement management...

Call Centre Manager We are recruiting for a Call Centre Manager for our client within the Automotive Industry based in Elandsfontein. Job Purpose Manages and builds a high-performance call centre of CLO’s with a clear vision to provide world-class Inbound and Outbound CRM support to respective business areas including and not limited to internal and external stakeholders. Implement management...

This is a hands-on leadership role focused on boosting sales, ensuring compliance, driving customer service, and strengthening underperforming stores. The right person will thrive in changing environments, lead diverse teams, and ensure smooth operations while maintaining brand standards. Non-Negotiable Requirements - Diploma in Business Administration / Sales / Marketing (NQF 6) - Minimum 5...