Functieomschrijving The Problem and Escalation Manager is required to reduce the likelihood and impact of incidents by identifying actual and potential causes of incidents and managing workarounds and known errors. This role also integrates with change management, incident management, and configuration management. Key Role Responsibilities: - Analysing historical data to identify and...
A managed service provider is seeking a Helpdesk Technician II to provide high-quality technical assistance. This fully remote role requires expertise in desktop support, Windows, and MacOS, along with strong communication skills. Responsibilities include troubleshooting, managing escalated tickets, and supporting clients. Competitive salary between R300,000 and R350,000 annually, with quarterly...
Join to apply for the SD-WAN Escalation Engineer role at Jurumani Solutions Join to apply for the SD-WAN Escalation Engineer role at Jurumani Solutions SD-WAN Escalation Engineer – Be the Last Line of Defence When the network falters and the pressure is on, you’re the one who steps in. Not everyone can thrive here. This is where the toughest problems land — the ones no one else can solve. If...
Certified as a Top Employer, KONE is dedicated to a better world of work and demonstrates this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency, putting our people first and creating a workplace that nurtures collaboration, diversity, growth, and well-being.It's time to make a move. Join our...
Talent Pool : Escalations Specialist MMH251121-8 Momentum Centurion, Gauteng, South Africa Role Purpose The successful incumbent will be responsible for providing prompt and accurate resolution of client complaints according to policy, procedures, legislative / compliance requirements and within Service Level Agreements. Qualifications - Matric or equivalent (Essential). - Business related...
Customer Solution Engineer – Elevators & Escalators Johannesburg, South Africa It’s time to make a move. Join our flow. We have an exciting opportunity for an energetic and enthusiastic CSE Engineer. The Product Engineer provides technical expertise on the optimal KONE product for the customer. The position will be based in Johannesburg, South Africa. He/she should understand how customer...
A prominent recruitment agency is seeking a Customer Care Specialist in Randburg, South Africa. The role focuses on managing customer enquiries and complaints while ensuring compliance with industry standards. Ideal candidates will have a diploma in Customer Service and at least three years of experience in a customer care environment, particularly within the automotive sector. Strong...
A leading Managed Services Provider in Johannesburg is seeking a Service Desk Analyst (L2) to provide technical support across Windows and MacOS environments. You'll resolve complex second-line incidents, support software updates, and collaborate with the IT team. The ideal candidate has strong troubleshooting skills, 2+ years of IT support experience, and a customer-first mindset. This dynamic...
Introduction Through our client-facing brands Momentum Group, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We...
Introduction- Through our client-facing brands and our other specialist brands, Momentum Group enables business and people from all walks of life to achieve their financial goals and life aspirations.We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisations care for and reward their employees and members. Through our own network...
SUMMARY My client has a vacancy for a Credit Manager at their Elandsfontein branch (Gauteng). POSITION INFO The Credit Manager is responsible for managing and controlling the organisation’s credit granting process. This role ensures that credit risk is effectively evaluated, monitored, and minimised while enabling sustainable sales growth and maintaining healthy cash flow. The Credit Manager...
Duties and responsibilities - Manage the administration of testing scripts (including unit, integration, capacity, system, user acceptance and release) to maintain compatibility with existing applications, hardware and devices - Prepare and submit detailed test reports to describe testing outcomes and assist developers in resolving of defects - Improve software quality through the development of...
Overview Our client, a leading global professional services firm, is seeking an experienced Senior Manager to lead their Business Service Learning & Development Practice for a major UK territory. This is a strategic leadership position within a cutting-edge Technology & Innovation Centre, responsible for driving L&D excellence across multiple service lines. You will manage senior stakeholder...
Overview Galinco Risk Services, part of the TWK Group, has the following vacancy available: Broker Manager at Krugersdorp, Gauteng. This role involves leading, managing, and expanding Galinco Risk Services’ insurance broker portfolio. The Broker Manager is responsible for managing broker performance, driving new business growth against defined targets, and developing strategic initiatives to...
Location: Johannesburg Description of Role As a senior manager you will be responsible for the overall management of the client portfolio allocated to you, including the management of the junior members allocated to you. Key Responsibilities You will be responsible for the management of your client portfolio with a focus on meeting all applicable SARS tax filing deadlines, including the...
With the group’s expertise of more than 50 years of experience and a continuous presence on the African continent, Africa Global Logistics South Africa provides end‑to‑end solutions with in-depth knowledge of the legal and cultural diversities specific to each country. Our powerful integrated global network and sustainable solutions enable innovative and flexible designs in their execution. AGL...
About the job Manager : IT Systems and Cloud Department: IT Infrastructure Mandatory Microsoft Training and Certifications: AZ-104 AZ-500 AZ-300 SC-400 Experience and product specific training as it relates to the role and technologies in use. ITIL CobIT Requirements As Manager: IT Systems & Cloud, you will accomplish results through the management of experienced professionals, and you...
Role Purpose The successful incumbent will be responsible for providing prompt and accurate resolution of client complaints according to policy, procedures, legislative / compliance requirements and within Service Level Agreements. Requirements QUALIFICATIONS - Matric or equivalent (Essential). - Business related qualification (Desirable). - Relevant product training (Essential). - FAIS...
As a Test Manager, you'll be responsible for all testing activities within the company. You will work closely with our engineers to ensure that all software is tested thoroughly and on time. You will also be involved in other aspects of development including requirements gathering, design reviews, and project management. Qualifications - Bachelors degree or Diploma in Computer Science,...
⚡ SD-WAN Escalation Engineer – Be the Last Line of Defence ⚡ When the network falters and the pressure is on, you’re the one who steps in. Not everyone can thrive here. This is where the toughest problems land — the ones no one else can solve. If you’re looking for routine, stop reading now. If you’re looking for impact, adrenaline, and recognition, keep going. 🔥 What You’ll Do - Be the...