Customer Support manager jobs in Ethekwini

A leading technology support firm in Durban is seeking a Technical Support Agent to provide high-quality support to customers. This role involves troubleshooting issues, guiding customers, and maintaining records of interactions. Ideal candidates will have strong problem-solving skills and the ability to manage multiple conversations. The position offers competitive salary and bonuses, with...

A leading customer service solutions company in Durban is seeking passionate Customer Service Representatives for a remote role. You will manage customer inquiries via various channels, support orders and returns, and provide quality responses that reflect our standards. Ideal candidates have at least 1 year of customer service experience, and proficiency in English is essential. Join a...

A leading provider in water and waste management solutions is seeking a Customer Support Specialist in Durban. This role involves providing exceptional support to customers, handling inquiries and complaints, and collaborating with other departments. The ideal candidate will have at least 2 years of relevant experience, excellent communication skills, and knowledge of the industry is a plus. This...

Who are we? SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world's leading SaaS, software, or...

Role Summary The Customer Support Agent is responsible for managing incoming customer interactions through calls, emails, and other communication channels. The role provides accurate information, processes orders efficiently, and ensures prompt Level 1 (L1) issue resolution across sales, technical, and operational queries. This position plays a critical role in maintaining a high standard of...

A leading recruitment agency is seeking Customer Service Agents for their Call Centre Operations in Umhlanga Rocks. Successful candidates will support international customers, manage queries, and provide excellent service. Ideal applicants should have at least 6 months of customer service experience and be comfortable with computer systems. This full-time role offers a negotiable salary along...

A customer service provider in Umhlanga Rocks is seeking a Customer Service Specialist to deliver world-class support to US-based clients. The role involves handling queries through calls, emails, and chats, ensuring customer satisfaction while adhering to service excellence. Applicants should have at least 1 year of experience in customer service, the ability to work US hours, and possess...

A leading recruitment agency in Durban is seeking an Inbound Customer Contact Centre Agent to provide exceptional service to clients. Candidates should demonstrate a strong commitment to delivering a high-quality customer experience, possess excellent communication skills, and have a proven ability to adapt in a fast-paced environment. The role involves responding to queries through various...

A leading financial services company in Durban seeks a Customer Service Consultant. This role involves managing customer inquiries, analyzing needs, up-selling services, and ensuring compliance with operational standards. The ideal candidate should possess excellent communication skills and a knack for customer relationship management. Join a top workplace dedicated to employee development and...

Role Overview The Customer Support Agent will be responsible for managing customer interactions across multiple communication channels, including phone and email. The role involves providing accurate product information, processing orders efficiently, and delivering timely Level 1 (L1) support for sales, technical, and operational queries. This position is key to ensuring customer satisfaction...

It's fun to work in a company where people truly BELIEVE in what they're doing! Responsible for helping the smooth running of the business by ensuring filing and documentation is kept up to date. Duties may include using specialist computer software and understanding the requirements of the business you are working in. You could also be required to be customer‑facing via email, phone, or face to...

Our client is a fast-growing distribution and e-commerce company representing premium international Healthcare brands. They are expanding into the UK and need a dynamic, customer-facing individual to support operations. This role includes customer service, order processing, telephone support, walk-in assistance, and occasional pick-and-pack duties. The person must be friendly, fast-thinking,...

A well-regarded contact centre in oThongathi, KwaZulu-Natal, is seeking motivated customer service representatives. The role involves handling calls, diagnosing repair requests, and communicating with various stakeholders. Candidates should possess excellent communication skills, personal resilience, and attention to detail. Experience in a repairs and maintenance environment is a plus but not...

Job Description Job Overview : Are you a customer centric person, who will always put your customers first? Are you a natural-born salesperson, who has that magic touch? Well, if you answer is yes, then I am sure you will want to work for a great company with amazing benefits, then you should join our Customer Support Sales team. Job Responsibilities - Providing excellent customer service, with...

Company DescriptioniKhokha is a place where chance takers become change makers. At iKhokha, we believe in better. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. As one of the fastest growing Fintech's in Africa we've built a team of global change-makers who want to make an impact. If you believe in a better future, be a chance-taker and help us empower small...

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world. This Position reports to:Service Manager Your role and responsibilities In this role, you...

, Permanent Position: Customer Support Specialist Company Overview: Msuez Uk is a leading provider of water and waste management solutions in Durban, South Africa. We are committed to delivering sustainable and innovative solutions to our customers, helping them to manage their resources efficiently and responsibly. Position Overview: We are seeking a highly motivated and customer-focused...

A leading global customer service provider in Durban is seeking a Customer Service Specialist. This role involves providing exceptional support to US customers through multiple channels, including calls and emails. Candidates should have at least one year of experience in customer service and the ability to work US hours. The ideal applicant is proactive, adaptable, and has strong communication...

A global Support-as-a-Service leader is seeking a Customer Support Consultant to deliver outstanding support via calls, chats, and emails. The ideal candidate will possess excellent Dutch communication skills (C1) and a proactive attitude. You’ll have the opportunity to work fully remotely in an inclusive international environment with a fixed schedule. Rewards for referrals and a culture built...

A leading industrial solutions provider is seeking a Customer Support Agent in Durban, responsible for managing customer interactions through calls, emails, and other channels. This role focuses on providing accurate information, processing orders, and resolving issues efficiently to maintain high customer satisfaction. Candidates must have NQF Level 4 or equivalent in a relevant technical field...