Customer Support manager jobs in Durban

A leading technology support firm in Durban is seeking a Technical Support Agent to provide high-quality support to customers. This role involves troubleshooting issues, guiding customers, and maintaining records of interactions. Ideal candidates will have strong problem-solving skills and the ability to manage multiple conversations. The position offers competitive salary and bonuses, with...

A leading customer service solutions company in Durban is seeking passionate Customer Service Representatives for a remote role. You will manage customer inquiries via various channels, support orders and returns, and provide quality responses that reflect our standards. Ideal candidates have at least 1 year of customer service experience, and proficiency in English is essential. Join a...

A leading provider in water and waste management solutions is seeking a Customer Support Specialist in Durban. This role involves providing exceptional support to customers, handling inquiries and complaints, and collaborating with other departments. The ideal candidate will have at least 2 years of relevant experience, excellent communication skills, and knowledge of the industry is a plus. This...

Who are we? SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world's leading SaaS, software, or...

Role Summary The Customer Support Agent is responsible for managing incoming customer interactions through calls, emails, and other communication channels. The role provides accurate information, processes orders efficiently, and ensures prompt Level 1 (L1) issue resolution across sales, technical, and operational queries. This position plays a critical role in maintaining a high standard of...

A leading recruitment agency in Durban is seeking an Inbound Customer Contact Centre Agent to provide exceptional service to clients. Candidates should demonstrate a strong commitment to delivering a high-quality customer experience, possess excellent communication skills, and have a proven ability to adapt in a fast-paced environment. The role involves responding to queries through various...

A leading financial services company in Durban seeks a Customer Service Consultant. This role involves managing customer inquiries, analyzing needs, up-selling services, and ensuring compliance with operational standards. The ideal candidate should possess excellent communication skills and a knack for customer relationship management. Join a top workplace dedicated to employee development and...

Role Overview The Customer Support Agent will be responsible for managing customer interactions across multiple communication channels, including phone and email. The role involves providing accurate product information, processing orders efficiently, and delivering timely Level 1 (L1) support for sales, technical, and operational queries. This position is key to ensuring customer satisfaction...

It's fun to work in a company where people truly BELIEVE in what they're doing! Responsible for helping the smooth running of the business by ensuring filing and documentation is kept up to date. Duties may include using specialist computer software and understanding the requirements of the business you are working in. You could also be required to be customer‑facing via email, phone, or face to...

Our client is a fast-growing distribution and e-commerce company representing premium international Healthcare brands. They are expanding into the UK and need a dynamic, customer-facing individual to support operations. This role includes customer service, order processing, telephone support, walk-in assistance, and occasional pick-and-pack duties. The person must be friendly, fast-thinking,...

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world. This Position reports to:Service Manager Your role and responsibilities In this role, you...

- Processing of all orders on the system timeously and accurately. - Controlling the progress of all sales enquiries through to a successful sale. - Attending to walk-in, telephonic and other sales enquiries timeously. - Providing an effective arm to the external sales representative. - Compliance with all company processes and policies and ensuring these are followed...

A global logistics leader is seeking a Customer Services Manager in Durban to oversee a national customer service team. This role involves managing customer queries, enhancing customer satisfaction, and ensuring high service standards. The candidate should possess a relevant tertiary qualification, experience in shipping management, and strong leadership abilities. The position requires excellent...

Job Location: Durban, KwaZulu-Natal, South Africa Application Deadline: February 09, 2026 Purpose of the Role - The Junior Manager is a hands‑on operational leader who thrives in a fast‑paced, high‑performance environment. You will be responsible for leading, coaching, and driving results across a specialist non‑voice Customer Care team, delivering support via chat, email, and digital...

About the job National Customer Services Centre Manager National CSC Manager MinimumRequirements: - Matric (Grade 12) - A degree in management, business administration and/or marketingdiploma in Contact Centre Management is advantageous but not mandatory - Valid Code EB driver's license - A minimum of 7 years of call center experience, with at least 3 years at thesupervisor/management level -...

National Customer Service Center Manager, DBN About the job National Customer Service Center Manager, DBN Job Description: National Customer Service Centre (CSC) Manager Location: Durban, South Africa Department: Customer Service Job Level: Management Purpose of the Role The Customer Service Centre (CSC) Manager is responsible for managing the entire Customer Service Division (CSD) and...

, Permanent Position: Customer Support Specialist Company Overview: Msuez Uk is a leading provider of water and waste management solutions in Durban, South Africa. We are committed to delivering sustainable and innovative solutions to our customers, helping them to manage their resources efficiently and responsibly. Position Overview: We are seeking a highly motivated and customer-focused...

A leading global customer service provider in Durban is seeking a Customer Service Specialist. This role involves providing exceptional support to US customers through multiple channels, including calls and emails. Candidates should have at least one year of experience in customer service and the ability to work US hours. The ideal applicant is proactive, adaptable, and has strong communication...

A global Support-as-a-Service leader is seeking a Customer Support Consultant to deliver outstanding support via calls, chats, and emails. The ideal candidate will possess excellent Dutch communication skills (C1) and a proactive attitude. You’ll have the opportunity to work fully remotely in an inclusive international environment with a fixed schedule. Rewards for referrals and a culture built...

A leading industrial solutions provider is seeking a Customer Support Agent in Durban, responsible for managing customer interactions through calls, emails, and other channels. This role focuses on providing accurate information, processing orders, and resolving issues efficiently to maintain high customer satisfaction. Candidates must have NQF Level 4 or equivalent in a relevant technical field...