Service Support Manager jobs in Ethekwini

The University of KwaZulu-Natal (UKZN) is committed to meeting the objectives of Employment Equity to improve representivity within the Institution. Preference will be given to applicants from designated groups in accordance with our Employment Equity Plan._ _ COLLEGE OF HEALTH SCIENCES DATA ANALYST (MANAGEMENT SUPPORT) ONE YEAR FIXED-TERM CONTRACT PEROMNES GRADE 7 COLLEGE ADMIN...

Key Output- Generate parts and service turnover- Manage the Customer Service Representatives- General administration and management of the department- Achievement of a team environment that enables maximum productivity and profitability- Effective self-management and performance ownership- Build and maintain effective relationships with customers, colleagues and principals through effective...

Key Responsibilities Department Design & Leadership - Partner with leadership to build out the Finance & Customer Support department, including staffing, systems selection, and SOP development. - Design scalable workflows for billing, retention, missed collections, and client escalation handling. - Set up foundational reporting, KPIs, and feedback loops to track billing health and customer...

Keep critical infrastructure running, compliant, and reliable. Lead planned maintenance, rapid response, and continuous improvement across a high-demand site. This role is accountable for ensuring infrastructure services are maintained and operational to agreed service standards, with a strong focus on asset availability, business continuity, and proactive risk reduction. You'll manage planned...

Minimum Requirements - Must have a minimum of 5 years experience as a Service | Workshop Manager within the Automotive Industry - Must have a valid Drivers Licence - Must have relevant Trade Test qualifications (merSETA | Olifantsfontein | QCTO) - Strong Technical and Communication skills - Must be able to lead a team and work under pressure - Contactable references Salary Structure - Basic...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 22, 2026 KEY PERFORMANCE AREA - Help to develop a culture of patient centred, data driven care, with high reliability of clinical processes. - Promote on-going proactive reduction of safety risks to patients in the design and redesign of organizational processes, functions and services using quality and...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 21, 2026 Your day at NTT DATA - The Client Services Operations Manager works closely with colleagues from all Services divisions to manage all aspects of service delivery into the various service delivery contracts within their client(s) and ensure the continued focus on the execution of the agreed service plans...

Purpose of the Role: The company is dedicated to enhancing business performance, operating sustainably and profitably, and leveraging its value chain for long-term growth. This role is based at the Refinery and reports to the General Manager. The incumbent will be responsible for translating operational strategies into actionable plans, leading technical systems management, and supporting...

Job Title: Customer Support Manager Location: Umhlanga, KwaZulu-Natal, South Africa (Remote or hybrid working options will be considered) Company: Playa Bets – Online Sports Betting & Casino Reports to: Operations Manager About Playa Bets Playa Bets is a dynamic and innovative iGaming company specializing in online sports betting, casino games, and virtual gaming experiences. Based in...

ROLE PURPOSE - Ensure infrastructure services are maintained and operational to service standards specified. - Maintain availability of assets and building in accordance to specified standards. - Support the planned maintenance programme in order to ensure business continuity incurs minimum downtime. - Proactively manage the maintenance process and identify potential equipment / asset failure or...

We are seeking a Billing Specialist & Customer Service Retention Manager who will take end-to-end ownership of our billing operations, customer support functions, and client retention strategy. This is a foundational role, ideal for a self-starter ready to build and co-design the Finance and Customer Support department — including systems, processes, people, and policies — from the ground up. You...

The role: The Ignition Group is a proudly South African investment company focusing on Technology, Media, Telecommunications and Financial services. Our Employees are encouraged to recommend innovative business and operational ideas, and we strive to make each Employee's journey to success as exciting and engaging as possible. The Customer Care Campaign Manager takes pride in providing the best...

We requires the services of a Regional Liaison and Partners Services Manager. As a leader, this position is focused on managing the critical response services within the operational services. It is also incumbent of the incumbent to develop and maintain partnerships and liaison with the provincial recovery structures in order to improve the recovery rate by means of gathering crime intelligence,...

Join a team of superheroes! BUI is an award-winning IT consultancy delivering cloud solutions and professional services worldwide, with a specialized focus on the Microsoft Azure platform, and Cisco and Palo Alto Networks technologies. Founded in 2000 and a part of the First Technology Group since March 2015, BUI has an international presence and highly qualified consultants who embrace three...

JOB DESCRIPTION Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Client Services Operations...

If providing a high level, high-quality service role to corporate clients, in Service Management is the exposure you are looking for then Jurumani Solutions is the right place for you! Offering an environment where a strong customer service focus and the practice of working with the latest technologies and systems are believed to be fundamentally useful to both the Client and Jurumani Solutions....

Management of all hospital facilities, clinical infrastructure and assets. Management of all staff in the Technical Department. Management of contractor performance and facility support services Implementation and keeping abreast with Group Policy and Procedures to manage and maintain the hospital facilities and assets. Management of risks related to Hospital Technical infrastructure and...

A leading global provider of vehicle telematics, Cartrack is firmly rooted in the belief of being service-centric. It allows us to offer best-in-class quality and financial satisfaction, no matter the size of your fleet or the price of your car. Our proprietary in-house technology provides the best intelligent, actionable data to fleet operators and security for all vehicle owners - across 24...

We are a dynamic player in the analytics tourism sector, providing industry-leading consulting, onboarding, and after-sales services to our valued clients. Our Professional Services team is pivotal in delivering exceptional client experiences, driving revenue growth, and representing our brand where it matters most: onboarding and system adoption and entrenchment. Our Professional Services team...

Customer Service Manager | Durban | Permanent This is a rare opportunity to build and lead a national Customer Service function from the ground up. You ll take ownership of service performance end-to-end, embedding consistency, accountability, and excellence across a complex, multi-branch operation. Reporting to senior leadership, this role is responsible for establishing a centralized Customer...