Customer Support manager jobs in Ehlanzeni District

Job Description Responsible for overseeing and optimizing customer support operations, contributing to a positive customer experience and the overall success of the support team. This includes: Team Leadership: - Managing and leading a team of support agents, ensuring they are well-trained and motivated. Performance Monitoring: - Tracking key performance metrics, such as response times and...

BRIEF OVERVIEW OF THE ROLE Service availability- Ensure accurate service inventory throughout the customer lifecycle- Change management- Service continuity (both from a customer and core perspective) Service unavailability- Proactive internal and external escalation management- Escalation management Customer maintenance- Customer name or technical contact information changes- Ensure governance...

Our client specialises in inbound multichannel customer support across multiple verticals from their quality, strategically located centres in Fiji, South Africa and Peru and via their work from home colleagues in Namibia. As an international, award-winning, multilingual contact centre, they know that our staff and the relationships they have with their clients are their greatest and most...

Duties- Negotiate pricing with customers- Strong ability to close deals- Creating new business by marketing and selling of services and products- Build and maintain existing and new client relationships- Meeting customer needs- Able to meet targets- Provision of reports- Execute any other tasks as required by the business Minimum Requirement- Presentable and professional- Must have Matric/ NQ...

Job Overview:Date Posted: Posted 14 hours ago-Location: Nelspruit, Mpumalanga-Job Title: Junior Call Centre / Customer Service Operator-Salary: R6,000 - R8,000-Education Level: High School / Matric-Job Level: Intermediate-Minimum Experience: 3 - 5 YearsJunior Call Centre / Customer Service Operator - Nelspruit.:Minimum Requirements: - Experience in customer service - Route panning experience...

Role Purpose Management and servicing of direct personal lines insurance 55 plus client portfolios whilst ensuring a balance between the company's business priorities including growth and client retention whilst adhering to the insurance needs of clients, in conjunction with Financial Services Regulations. Experience and Qualifications- 3 Years' Experience in Servicing (Short Term Insurance)-...

Our Client in the Hospitality and Catering Industry is looking for a GSE - Maintenance Supervisor (Ground Support Equipment) to join their diverse team. If you meet the below requirements, do not hesitate to send your CV for consideration. Duties and Responsibilities: General - Ensure all equipment is keptin good repair with minimal downtime through regular maintenance across thehotel and...

Minimum requirements for the role: - Must have a tertiary qualification in Plant, Soil, or Agricultural Sciences, along with AVCASA and BASOS accreditation - A Diploma, certificate or relevant courses in financial management, administration or marketing will be advantageous - Minimum 35 years practical sales and business development experience in commercial agriculture - Must have hands-on...

Key Responsibilities: - Lead, motivate, and manage the dealerships sales team to achieve targets - Develop and implement sales strategies and marketing initiatives - Monitor team performance and provide coaching, training, and guidance - Build and maintain strong relationships with clients and business partners - Oversee customer interactions to ensure high levels of satisfaction - Prepare...

Minimum requirements: - BSc in Plant/Food Science, Microbiology, Chemistry, Botany, Biotechnology, or related field - 5+ years proven experience as a Quality Control Inspector or in a similar role - Solid understanding and practical experience with FSSC 22000 (Version 6) and HACCP - Previous experience with macadamias will be a strong advantage - Valid drivers license and own reliable...

- - Branch Manager Lead a high-performing branch operation within a well-established, fast-paced environment Nelspruit | 9 am to 5 pm Salary- R25 000 to R35 000 per month About Our Client Our client is a leading supplier of industrial and automotive coatings, known for delivering high-quality products and exceptional customer service across a national branch network. They operate in a...

Workshop Manager (JB5822) Lydenburg, Mpumalanga R 500 – 600 000 CTC per annum Permanent A well-established multi-brand dealership is seeking an experienced Workshop Manager to take full ownership of the workshop operation. This role is responsible for driving operational efficiency, maintaining OEM standards, leading a technical team, and ensuring profitability, compliance, and customer...

Overview Hire Resolve is currently seeking an experienced Branch Manager to join our client’s team at the Nelspruit location. As the Branch Manager, you will be responsible for overseeing all operations and functions of the branch to ensure its success and growth. In this role, you will lead a team of employees, providing guidance, training, and support to ensure exceptional performance and...

Description - Manage Profitability: To ensure continuity, growth, and profitability of the Store through the management of costs and the maximization of sales turnover and returns. Identifies new business opportunities, take calculated risks; and generate innovative and creative ideas for implementing new business opportunities and maximising sales - Planning and Budgeting: Together with the...

Description Mr Price - Megamark Mall, Kriel:- Support the store manager in managing the daily operations of a store to ensure that the overall objectives, store targets and customer service standards are met and exceeded. Responsibilities Stock Management: - Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor. - Monitor and manage stock levels...

We are looking for four Store Admin Managers to oversee the administrative and financial functions of our branches in Nelspruit, Witbank, Middelburg, and Secunda. The role involves managing store administration, cash office operations, inventory controls, and supporting the Store Manager to ensure efficient and profitable operations. Requirements: - Grade 12 / Matric (essential). -...

Minimum requirements: - BSc in Plant/Food Science, Microbiology, Chemistry, Botany, Biotechnology, or related field - 5+ years proven experience as a Quality Control Inspector or in a similar role - Solid understanding and practical experience with FSSC 22000 (Version 6) and HACCP - Previous experience with macadamias will be a strong advantage - Valid drivers license and own reliable...

- - Branch Manager Lead a high-performing branch operation within a well-established, fast-paced environment Nelspruit | 9 am to 5 pm Salary- R25 000 to R35 000 per month About Our Client Our client is a leading supplier of industrial and automotive coatings, known for delivering high-quality products and exceptional customer service across a national branch network. They operate in a...

Minimum requirements for the role: - Must have a tertiary qualification in Plant, Soil, or Agricultural Sciences, along with AVCASA and BASOS accreditation - A Diploma, certificate or relevant courses in financial management, administration or marketing will be advantageous - Minimum 35 years practical sales and business development experience in commercial agriculture - Must have hands-on...

Job Description: Education and Certification: - - Bachelor's degree in Information Technology, Computer Science, or a related field is often preferred. - Relevant certifications, such as ITIL (Information Technology Infrastructure Library), Microsoft Certified: Modern Desktop Administrator Associate, Microsoft Certified: Security, Compliance, and Identity Fundamentals, and others related to...