Customer Support manager jobs in Northern Cape

CUSTOMER SUPPORT OFFICER (Duty: Response/ Resolution) The Response/ Resolution Duties are responsible for ensuring a smooth and efficient support experience for merchants by addressing their concerns, technical issues/ incidents, and requests. These roles require prompt and effective communication, providing both immediate workarounds and final resolutions while escalating complex cases to the...

A leading retail company in Upington is looking for an experienced Branch Manager to manage all areas of operations. The role includes overseeing staff management, ensuring customer satisfaction, and driving store profitability. The ideal candidate should possess strong leadership skills, a diploma in retail management or business, and have at least 3-5 years of management experience. Join a...

Qualifications: - Trade / B.Tech / B. Degree (Electrical/Mechanical Engineering) Experience: - 8 years experience in the heavy earthmoving equipment and mining environment - 2 years supervisory management (an advantage) - Experience maintaining rope shovels and electric loaders essential Specific Knowledge Requirements: - Computer Literate MS Excel. - Customer and Supplier liaison. - Technical...

A leading South African homeware retailer is looking for an administrative specialist to manage daily tasks, enhance customer service interactions, and ensure efficient stockroom operations. Candidates must have at least one year of retail and administration experience, and be able to communicate effectively with customers. The role requires attention to detail and the ability to work both...

Description: - Target achievement. - Ensure that the current customers are serviced - according to predetermined schedules. - Update customer information according to company requirements. - Sales reports. - Territory development through networking and cold calls. - Payment collections and credit control. Requirements: - Minimum of 2 years sales experience in a relevant industry. - Knowledge...

LOCATION: Local Municipalities : Namakwa (Calvinia x2 and Springbok x2); Pixley ka Seme (Colesberg x2) Purpose of the Job: The Customer Service Clerk (CSC) serves as Postbank's in-store banking representative within partnered retailers. The CSC provides frontline assisted support to customers who require help initiating or completing banking transactions, bridging the gap between traditional...

Key tasks: - Participate in outdoor promotion campaigns, support affiliate marketing strategies to spread the Maxim brand awareness and reach new potential users and partners. - Process incoming requests and feedback from clients and drivers of the Maxim service in Bloemfontein through customer chat efficiently and on time, handle outgoing calls, provide support to service drivers and answer...

Key Outputs •Proactively assess, clarify, and validate customer needs on an ongoing basis •Consult with key account customers about equipment life cycles, maintenance and replacement budgets and other solutions that will lower their owning and operating costs and support customer success. •Assist with quotes for parts, service, and equipment management solutions •Understand the full range of...

Member Support Assistant (Office Administration and Frontline Engagement) In support of the iMasFinance transformation strategy, preference will be given to candidates from the designated groups Job Purpose: Provide effective and efficient office, administrative and customer functions in the membership support / client service department. Position is at the iMasFinance Kathu Branch. Job...

Our client in PORT ELIZABETH is looking for a pre-sales support engineer SUMMARY The Pre-Sales Support Engineer’s role is to support the Hyfire wireless fire detection product range in South Africa, ensuring that the solutions offered to our client base meet the specified functional criteria and that the quotations submitted are accurate. DUTIES & RESPONSIBILITIES Sales - Assist with Hyfire...

SCOPE OF THE ROLE • To have a strong and broad high-level knowledge of the mining systems deployed. • To be a point of escalation for technical issues that the team raise as they are working on projects and to work through the escalation process to seek resolution to problems outside of the responsibility of the Project Engineers and other technical staff. • To work with Project Managers to...

Minimum Requirements : Must have a minimum of 2 years experience as a Business Development Manager in the Metal IndustryMetric | Grade 12 requiredMarketing Qualification | Relevant Tertiary Education requiredProficient in (Software) essential Strong knowledge of (Specifics) will be beneficial Valid Driver's License and own Transport requiredContactable references and payslips requiredSalary...

Assistant Director: Administrative Support Services REF NO: HR4/4/8/143 Re-advertisement, applicants who previously applied must re-apply. SALARY: R per annum CENTRE: Provincial Office Northern Cape REQUIREMENTS: Three (3) year National Diploma (NQF6)/Undergraduate bachelor's degree (NQF7) in Office Management/ Public Management/ Public Administration/ Business Management/ Business...

We are looking for a driven and skilled Support Software Engineer to join our growing engineering team. As a key contributor, you will help maintain and enhance our existing products while developing scalable, high-performance software solutions. You'll collaborate with cross-functional teams—including product, and engineering—to build reliable and efficient applications. The ideal candidate will...

Work Description The TB Support Officer is responsible for providing outreach services from the Site to the Community,to provide home visits and symptomatic screening for households and referrals to health facilities for further management, Contact Management of TB Patients and Recall of Lost patients. Capturing of data and completing weekly and monthly stats. Other responsibilities include...

We are seeking a highly skilled IT Support Technician to join our team. The ideal candidate will have 2 to 3 years of experience in IT Support , with expertise in Hardware, software and troubleshooting. This role is based in Kimberly. Responsibilities and Duties - Installation, maintenance and support of all hardware and software - Capture and maintain all IT assets in the ICT inventory...

Location: Kimberley Job Purpose - Lead growth initiatives and drive high-value business development efforts within the public utilities metering sector. - Identify market opportunities, forge strategic partnerships, oversee assigned accounts, and take ownership of revenue growth and market share expansion. Key Responsibilities - Develop and execute comprehensive business development strategies...

Location: Northern Cape Region (Initial Training at Douglas, Hartswater or Schweizer; future placement may include KFC Kathu, Upington or Kalahari Mall) Overall Purpose of the Position: The purpose of this role is to manage a restaurant within the policies and guidelines of the company to build a great team, ensure customer satisfaction and profit maximization. The Restaurant General Manager...

Description: - Target achievement. - Ensure that the current customers are serviced - according to predetermined schedules. - Update customer information according to company requirements. - Sales reports. - Territory development through networking and cold calls. - Payment collections and credit control. Requirements: - Minimum of 2 years sales experience in a relevant industry. - Knowledge in...

Qualification: - Trade Certificate: Millwright (essential) Experience: - 4 or more years post trade experience of heavy earth moving equipment in a mining environment specifically with 930 Haul Trucks. - 2 years supervisory experience (an advantage). - Machine Operator License (an advantage) - SAP - Intermediate. - MS Office - Intermediate. Job requirements: - Remains up-to-date with safety...