Customer Support manager jobs in Mbombela

Job Description Responsible for overseeing and optimizing customer support operations, contributing to a positive customer experience and the overall success of the support team. This includes: Team Leadership: - Managing and leading a team of support agents, ensuring they are well-trained and motivated. Performance Monitoring: - Tracking key performance metrics, such as response times and...

About the role The primary purpose of the Customer Success Associate is to resolve customer issues on First Time Resolution/First Call Resolution (FTR/FCR) basis, educate customers on the company's products and services and ensure that customers are fully satisfied and happy and ready to continue using the company's products and services while actively promoting the brand and acting as a brand...

When it comes to putting people first, we're number 1. The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2025. Role Purpose/Business Unit - To conduct deep analysis on product performance across all relevant internal metrics for revenue and sales volumes. This includes analysis of macro-economic factors and competitor products. - To provide feedback, insights,...

Your responsibilities will include: Support branded and unbranded channels with insights and recommendations on product and channel performance. Work with Channel Managers and Branded/Unbranded Specialists in implementing CXX strategy and executing instore elements. Provide ongoing feedback to COPS for continuous improvements on CXX journey. Analyse regional customer base in conjunction with Head...

LOCATION: Local Municipalities : Ehlanzeni (x1) Purpose of the Job: Responsible for the supervision of the issuing of bank cards to customers at the allocated sites. This includes the day-to-day management of the distribution including supervision of staff. The Team Lead Customer Services (TL) serves as Postbank's in-store banking representative within partnered retailers. The TL provides...

CUSTOMER EQUIPMENT ENGINEER MARKETING SALES OPERATIONS, HAMMARSDALE Location: Hammarsdale, Durban, South Africa Language(s) Requirements: English Seniority Level: Intermediate Level Employment Type: Full-Time A Customer Equipment Engineer position has become available in the Sales Division, based in Hammarsdale. While following the Buckman culture by fostering continuous improvement, this...

You are an ideal candidate if: - you have experience in Customer Service/B2C Sales for at least 1 year; - you have a strong command of the English language; - you have worked in a semi-senior position or worked as a Manager Assistant before; - you are tech-savvy (MS Office, Google Workspace). Main tasks: - participate in outdoor promotion campaigns, support affiliate marketing strategies to...

BRIEF OVERVIEW OF THE ROLE Service availability- Ensure accurate service inventory throughout the customer lifecycle- Change management- Service continuity (both from a customer and core perspective) Service unavailability- Proactive internal and external escalation management- Escalation management Customer maintenance- Customer name or technical contact information changes- Ensure governance...

We are seeking for driven individual to join our growing sales team for our well-established client. The perfect person will be eager to learn and motivated to help grow the business. - Provide exceptional customer service through face-to-face interactions. - Address customer inquiries and resolve issues in a timely and professional manner. - Maintain accurate records of customer...

Duties- Negotiate pricing with customers- Strong ability to close deals- Creating new business by marketing and selling of services and products- Build and maintain existing and new client relationships- Meeting customer needs- Able to meet targets- Provision of reports- Execute any other tasks as required by the business Minimum Requirement- Presentable and professional- Must have Matric/ NQ...

Job Overview:Date Posted: Posted 14 hours ago-Location: Nelspruit, Mpumalanga-Job Title: Junior Call Centre / Customer Service Operator-Salary: R6,000 - R8,000-Education Level: High School / Matric-Job Level: Intermediate-Minimum Experience: 3 - 5 YearsJunior Call Centre / Customer Service Operator - Nelspruit.:Minimum Requirements: - Experience in customer service - Route panning experience...

Role Purpose Management and servicing of direct personal lines insurance 55 plus client portfolios whilst ensuring a balance between the company's business priorities including growth and client retention whilst adhering to the insurance needs of clients, in conjunction with Financial Services Regulations. Experience and Qualifications- 3 Years' Experience in Servicing (Short Term Insurance)-...

Minimum requirements: - BSc in Plant/Food Science, Microbiology, Chemistry, Botany, Biotechnology, or related field - 5+ years proven experience as a Quality Control Inspector or in a similar role - Solid understanding and practical experience with FSSC 22000 (Version 6) and HACCP - Previous experience with macadamias will be a strong advantage - Valid drivers license and own reliable...

Minimum requirements for the role: - Must have a tertiary qualification in Plant, Soil, or Agricultural Sciences, along with AVCASA and BASOS accreditation - A Diploma, certificate or relevant courses in financial management, administration or marketing will be advantageous - Minimum 35 years practical sales and business development experience in commercial agriculture - Must have hands-on...

- - Branch Manager Lead a high-performing branch operation within a well-established, fast-paced environment Nelspruit | 9 am to 5 pm Salary- R25 000 to R35 000 per month About Our Client Our client is a leading supplier of industrial and automotive coatings, known for delivering high-quality products and exceptional customer service across a national branch network. They operate in a...

Minimum requirements: - BSc in Plant/Food Science, Microbiology, Chemistry, Botany, Biotechnology, or related field - 5+ years proven experience as a Quality Control Inspector or in a similar role - Solid understanding and practical experience with FSSC 22000 (Version 6) and HACCP - Previous experience with macadamias will be a strong advantage - Valid drivers license and own reliable...

- - Branch Manager Lead a high-performing branch operation within a well-established, fast-paced environment Nelspruit | 9 am to 5 pm Salary- R25 000 to R35 000 per month About Our Client Our client is a leading supplier of industrial and automotive coatings, known for delivering high-quality products and exceptional customer service across a national branch network. They operate in a...

Minimum requirements for the role: - Must have a tertiary qualification in Plant, Soil, or Agricultural Sciences, along with AVCASA and BASOS accreditation - A Diploma, certificate or relevant courses in financial management, administration or marketing will be advantageous - Minimum 35 years practical sales and business development experience in commercial agriculture - Must have hands-on...

LOCATION: Local Municipalities : Ehlanzeni (Kabokweni x2 and Daantjie x2) Purpose of the Job: The Customer Service Clerk (CSC) serves as Postbank's in-store banking representative within partnered retailers. The CSC provides frontline assisted support to customers who require help initiating or completing banking transactions, bridging the gap between traditional in-branch experiences and...

Job Description: Education and Certification: - - Bachelor's degree in Information Technology, Computer Science, or a related field is often preferred. - Relevant certifications, such as ITIL (Information Technology Infrastructure Library), Microsoft Certified: Modern Desktop Administrator Associate, Microsoft Certified: Security, Compliance, and Identity Fundamentals, and others related to...